New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

MP

Hi guys, one of the forum links is not working, as above.

Also, I can't seem to get an email to reset my password via the 'forgot my password' method

Looks great though, love the design!

Matt

prpx

same as @MP

AdamJ

@MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

Sir_Cuffs-a-Lot

Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

John Galt

@Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

neph93

Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

AdamJ

@John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

MP

@AdamJ

Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

Orders all seem to be there, going back to 2014

Cheers
Matt

AdamJ

@neph93 I have triggered yours manually now mate, check for me please

prpx

@AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

AdamJ

@prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

prpx

@AdamJ - done

DeeDee85

The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

ARNC

Same as MP - activation email arrived just now and the process was smooth.

I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

talexander

Is the wishlist gone, or am I just not seeing it?

AdamJ

Loyalty codes are in the system - i am looking as to why they don't appear automatically

Slash

Hello Guys, congrats on the new site.

I'm not getting the email to reset the account though

Alex

@DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

goosehd

The “see what the crew” button opens a new window to the same page and doesn’t direct to the forum where crew sizing is discussed.