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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • Luijim78L
      Luijim78
      啓蒙家
      Joined:

      the only thing is that you had to re-enter the voucher code, otherwise everything was perfect, in fact for Italy the PayPal payment in 3 installments now works, which was previously blocked... everything is great, great work guys 👏👏👏👏👏

      last edited by AlexA 1 Reply Last reply Reply Quote 2
      • Sir_Cuffs-a-LotS
        Sir_Cuffs-a-Lot
        The Unwoven
        @Alex
        Joined:

        @Alex I was actually in the process of doing it myself on the site when I received the email. My first attempt on my own didn’t work (could have been my passwords did not match), but worked without issue when I activated via email.

        last edited by AlexA 1 Reply Last reply Reply Quote 1
        • AlexA
          Alex
          IHUK Crew
          @Luijim78
          Joined:

          @Luijim78 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

          the only thing is that you had to re-enter the voucher code,

          Your loyalty voucher?

          last edited by Luijim78L 1 Reply Last reply Reply Quote 1
          • AlexA
            Alex
            IHUK Crew
            @Sir_Cuffs-a-Lot
            Joined:

            @Sir_Cuffs-a-Lot perfect thank you

            last edited by 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              Joined:

              Terms that classify if the product is going to be core or not such as: "Continuous Production", "Seasonal Release" will be implemented in the near future when we work out the best way to display the information

              The devil is in the detail..

              last edited by seawolfS 1 Reply Last reply Reply Quote 3
              • M
                MP
                Raw and Unwashed
                Joined:

                Screenshot_20250417_201712_Chrome.jpg
                Screenshot_20250417_201118_Chrome.jpg

                last edited by 1 Reply Last reply Reply Quote 1
                • M
                  MP
                  Raw and Unwashed
                  Joined:

                  Hi guys, one of the forum links is not working, as above.

                  Also, I can't seem to get an email to reset my password via the 'forgot my password' method

                  Looks great though, love the design!

                  Matt

                  last edited by AdamJA 1 Reply Last reply Reply Quote 1
                  • P
                    prpx
                    Haraki san Expert
                    Joined:

                    same as @MP

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @MP
                      Joined:

                      @MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

                      The devil is in the detail..

                      last edited by M 1 Reply Last reply Reply Quote 0
                      • Sir_Cuffs-a-LotS
                        Sir_Cuffs-a-Lot
                        The Unwoven
                        Joined:

                        Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                        • John GaltJ
                          John Galt
                          啓蒙家
                          Joined:

                          @Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

                          No one’s happiness but my own is in my power to achieve or to destroy.

                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                          • neph93N
                            neph93
                            見習いボス
                            Joined:

                            Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

                            “Some of those that work forces
                            Are the same that burn crosses”

                            • Virginia Woolf
                            last edited by AdamJA 1 Reply Last reply Reply Quote 1
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @John Galt
                              Joined:

                              @John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

                              We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

                              The devil is in the detail..

                              last edited by P 1 Reply Last reply Reply Quote 0
                              • M
                                MP
                                Raw and Unwashed
                                @AdamJ
                                Joined:

                                @AdamJ

                                Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

                                Orders all seem to be there, going back to 2014 😀

                                Cheers
                                Matt

                                last edited by 1 Reply Last reply Reply Quote 0
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  @neph93
                                  Joined:

                                  @neph93 I have triggered yours manually now mate, check for me please

                                  The devil is in the detail..

                                  last edited by neph93N 1 Reply Last reply Reply Quote 1
                                  • P
                                    prpx
                                    Haraki san Expert
                                    @AdamJ
                                    Joined:

                                    @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

                                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      @prpx
                                      Joined:

                                      @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

                                      The devil is in the detail..

                                      last edited by P 1 Reply Last reply Reply Quote 0
                                      • P
                                        prpx
                                        Haraki san Expert
                                        @AdamJ
                                        Joined:

                                        @AdamJ - done 👍

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • DeeDee85D
                                          DeeDee85
                                          啓蒙家
                                          Joined:

                                          The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

                                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                                          • ARNCA
                                            ARNC
                                            啓蒙家
                                            Joined:

                                            Same as MP - activation email arrived just now and the process was smooth.

                                            I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

                                            “Every day that you survive you get a free sunset“

                                            last edited by 1 Reply Last reply Reply Quote 0
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