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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • P
      prpx
      Haraki san Expert
      @AdamJ
      Joined:

      @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

      last edited by AdamJA 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @prpx
        Joined:

        @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

        The devil is in the detail..

        last edited by P 1 Reply Last reply Reply Quote 0
        • P
          prpx
          Haraki san Expert
          @AdamJ
          Joined:

          @AdamJ - done 👍

          last edited by 1 Reply Last reply Reply Quote 1
          • DeeDee85D
            DeeDee85
            啓蒙家
            Joined:

            The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

            last edited by AlexA 1 Reply Last reply Reply Quote 0
            • ARNCA
              ARNC
              啓蒙家
              Joined:

              Same as MP - activation email arrived just now and the process was smooth.

              I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

              “Every day that you survive you get a free sunset“

              last edited by 1 Reply Last reply Reply Quote 0
              • T
                talexander
                Raw and Unwashed
                Joined:

                Is the wishlist gone, or am I just not seeing it?

                last edited by 1 Reply Last reply Reply Quote 0
                • AdamJA
                  AdamJ
                  IHUK Crew
                  Joined:

                  Loyalty codes are in the system - i am looking as to why they don't appear automatically

                  The devil is in the detail..

                  last edited by 1 Reply Last reply Reply Quote 0
                  • S
                    Slash
                    Raw and Unwashed
                    Joined:

                    Hello Guys, congrats on the new site.

                    I'm not getting the email to reset the account though 😕

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      @DeeDee85
                      Joined:

                      @DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

                      last edited by DeeDee85D 1 Reply Last reply Reply Quote 0
                      • goosehdG
                        goosehd
                        Mod Squad
                        Joined:

                        IMG_1330.jpeg

                        The “see what the crew” button opens a new window to the same page and doesn’t direct to the forum where crew sizing is discussed.

                        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                        last edited by AlexA 1 Reply Last reply Reply Quote 2
                        • DeeDee85D
                          DeeDee85
                          啓蒙家
                          @Alex
                          Joined:

                          @Alex thank you 👍🏼

                          last edited by 1 Reply Last reply Reply Quote 0
                          • Luijim78L
                            Luijim78
                            啓蒙家
                            @Alex
                            Joined:

                            @Alex yes exactly but I reinserted it and everything went well

                            last edited by AlexA 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              @Luijim78
                              Joined:

                              @Luijim78 OK, we will figure it out. Thank you

                              The codes are all active, you just need to find it in your emails for now, until we work out why they are hidden

                              last edited by Luijim78L 1 Reply Last reply Reply Quote 1
                              • Luijim78L
                                Luijim78
                                啓蒙家
                                @Alex
                                Joined:

                                @Alex yes I did that and everything worked fine 👍👍

                                last edited by 1 Reply Last reply Reply Quote 0
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  @goosehd
                                  Joined:

                                  @goosehd thanks, this is bugging again, some work and some don't even though they all looked good on beta. We will go back through again

                                  last edited by 1 Reply Last reply Reply Quote 2
                                  • markus_berlin_M
                                    markus_berlin_
                                    Haraki san Expert
                                    Joined:

                                    The new site looks great

                                    IG: markus_berlin_

                                    WTB : IHV-44 size M
                                    IHSI-16

                                    last edited by 1 Reply Last reply Reply Quote 3
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      @Sir_Cuffs-a-Lot
                                      Joined:

                                      @Sir_Cuffs-a-Lot said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                      Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                                      Yes, but it was not enabled for ROW. Sorry. Can you check again for me?

                                      last edited by Sir_Cuffs-a-LotS 2 Replies Last reply Reply Quote 1
                                      • Sir_Cuffs-a-LotS
                                        Sir_Cuffs-a-Lot
                                        The Unwoven
                                        @Alex
                                        Joined:

                                        @Alex perfect 👌

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • A
                                          anssi
                                          Raw and Unwashed
                                          Joined:

                                          New website looks great! Congrats on releasing it!

                                          I noticed that the product images don't show up in the order history. It's a small thing, but i thought to report it anyway.

                                          Screenshot 2025-04-17 at 13.58.08.png

                                          last edited by AlexA JoshCJ 2 Replies Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            @anssi
                                            Joined:

                                            @anssi strange, they show up for all of us... What device and browser are you on?

                                            Screenshot 2025-04-17 at 12.04.22.png

                                            last edited by A 1 Reply Last reply Reply Quote 0
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