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Iron Heart Forum

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • P
    prpx
    Haraki san Expert
    @AdamJ
    Joined: 10 Nov 2021

    @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

    last edited by 17 Apr 2025, 10:39 A 1 Reply Last reply 17 Apr 2025, 10:39 Reply Quote 0
    • A
      AdamJ
      IHUK Crew
      @prpx
      Joined: 29 Jun 2017

      @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

      The devil is in the detail..

      last edited by 17 Apr 2025, 10:39 P 1 Reply Last reply 17 Apr 2025, 10:41 Reply Quote 0
      • P
        prpx
        Haraki san Expert
        @AdamJ
        Joined: 10 Nov 2021

        @AdamJ - done 👍

        last edited by 17 Apr 2025, 10:41 1 Reply Last reply Reply Quote 1
        • D
          DeeDee85
          啓蒙家
          Joined: 5 Jun 2023

          The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

          last edited by 17 Apr 2025, 10:43 A 1 Reply Last reply 17 Apr 2025, 10:46 Reply Quote 0
          • A
            ARNC
            啓蒙家
            Joined: 13 Dec 2020

            Same as MP - activation email arrived just now and the process was smooth.

            I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

            “Every day that you survive you get a free sunset“

            last edited by 17 Apr 2025, 10:43 1 Reply Last reply Reply Quote 0
            • T
              talexander
              Raw and Unwashed
              Joined: 13 Nov 2022

              Is the wishlist gone, or am I just not seeing it?

              last edited by 17 Apr 2025, 10:44 1 Reply Last reply Reply Quote 0
              • A
                AdamJ
                IHUK Crew
                Joined: 29 Jun 2017

                Loyalty codes are in the system - i am looking as to why they don't appear automatically

                The devil is in the detail..

                last edited by 17 Apr 2025, 10:45 1 Reply Last reply Reply Quote 0
                • S
                  Slash
                  Raw and Unwashed
                  Joined: 19 Oct 2024

                  Hello Guys, congrats on the new site.

                  I'm not getting the email to reset the account though 😕

                  last edited by 17 Apr 2025, 10:45 1 Reply Last reply Reply Quote 0
                  • A
                    Alex
                    IHUK Crew
                    @DeeDee85
                    Joined: 28 Sept 2009

                    @DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

                    last edited by 17 Apr 2025, 10:46 D 1 Reply Last reply 17 Apr 2025, 10:47 Reply Quote 0
                    • G
                      goosehd
                      Mod Squad
                      Joined: 8 Apr 2016

                      IMG_1330.jpeg

                      The “see what the crew” button opens a new window to the same page and doesn’t direct to the forum where crew sizing is discussed.

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by 17 Apr 2025, 10:46 A 1 Reply Last reply 17 Apr 2025, 10:50 Reply Quote 2
                      • D
                        DeeDee85
                        啓蒙家
                        @Alex
                        Joined: 5 Jun 2023

                        @Alex thank you 👍🏼

                        last edited by 17 Apr 2025, 10:47 1 Reply Last reply Reply Quote 0
                        • L
                          Luijim78
                          啓蒙家
                          @Alex
                          Joined: 19 Aug 2022

                          @Alex yes exactly but I reinserted it and everything went well

                          last edited by 17 Apr 2025, 10:47 A 1 Reply Last reply 17 Apr 2025, 10:48 Reply Quote 0
                          • A
                            Alex
                            IHUK Crew
                            @Luijim78
                            Joined: 28 Sept 2009

                            @Luijim78 OK, we will figure it out. Thank you

                            The codes are all active, you just need to find it in your emails for now, until we work out why they are hidden

                            last edited by 17 Apr 2025, 10:48 L 1 Reply Last reply 17 Apr 2025, 10:50 Reply Quote 1
                            • L
                              Luijim78
                              啓蒙家
                              @Alex
                              Joined: 19 Aug 2022

                              @Alex yes I did that and everything worked fine 👍👍

                              last edited by 17 Apr 2025, 10:50 1 Reply Last reply Reply Quote 0
                              • A
                                Alex
                                IHUK Crew
                                @goosehd
                                Joined: 28 Sept 2009

                                @goosehd thanks, this is bugging again, some work and some don't even though they all looked good on beta. We will go back through again

                                last edited by 17 Apr 2025, 10:50 1 Reply Last reply Reply Quote 2
                                • M
                                  markus_berlin_
                                  Haraki san Expert
                                  Joined: 30 Aug 2022

                                  The new site looks great

                                  IG: markus_berlin_

                                  WTB : IHV-44 size M
                                  IHSI-16

                                  last edited by 17 Apr 2025, 10:54 1 Reply Last reply Reply Quote 3
                                  • A
                                    Alex
                                    IHUK Crew
                                    @Sir_Cuffs-a-Lot
                                    Joined: 28 Sept 2009

                                    @Sir_Cuffs-a-Lot said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                    Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                                    Yes, but it was not enabled for ROW. Sorry. Can you check again for me?

                                    last edited by 17 Apr 2025, 10:57 S 2 Replies Last reply 17 Apr 2025, 11:00 Reply Quote 1
                                    • S
                                      Sir_Cuffs-a-Lot
                                      The Unwoven
                                      @Alex
                                      Joined: 11 Feb 2023

                                      @Alex perfect 👌

                                      last edited by 17 Apr 2025, 11:00 1 Reply Last reply Reply Quote 0
                                      • A
                                        anssi
                                        Raw and Unwashed
                                        Joined: 28 Apr 2024

                                        New website looks great! Congrats on releasing it!

                                        I noticed that the product images don't show up in the order history. It's a small thing, but i thought to report it anyway.

                                        Screenshot 2025-04-17 at 13.58.08.png

                                        last edited by 17 Apr 2025, 11:03 A J 2 Replies Last reply 17 Apr 2025, 11:04 Reply Quote 0
                                        • A
                                          Alex
                                          IHUK Crew
                                          @anssi
                                          Joined: 28 Sept 2009

                                          @anssi strange, they show up for all of us... What device and browser are you on?

                                          Screenshot 2025-04-17 at 12.04.22.png

                                          last edited by 17 Apr 2025, 11:04 A 1 Reply Last reply 17 Apr 2025, 11:12 Reply Quote 0
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