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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AlexA
      Alex
      IHUK Crew
      @Sir_Cuffs-a-Lot
      Joined:

      @Sir_Cuffs-a-Lot perfect thank you

      last edited by 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        Joined:

        Terms that classify if the product is going to be core or not such as: "Continuous Production", "Seasonal Release" will be implemented in the near future when we work out the best way to display the information

        The devil is in the detail..

        last edited by seawolfS 1 Reply Last reply Reply Quote 3
        • M
          MP
          Raw and Unwashed
          Joined:

          Screenshot_20250417_201712_Chrome.jpg
          Screenshot_20250417_201118_Chrome.jpg

          last edited by 1 Reply Last reply Reply Quote 1
          • M
            MP
            Raw and Unwashed
            Joined:

            Hi guys, one of the forum links is not working, as above.

            Also, I can't seem to get an email to reset my password via the 'forgot my password' method

            Looks great though, love the design!

            Matt

            last edited by AdamJA 1 Reply Last reply Reply Quote 1
            • P
              prpx
              Haraki san Expert
              Joined:

              same as @MP

              last edited by 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                @MP
                Joined:

                @MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

                The devil is in the detail..

                last edited by M 1 Reply Last reply Reply Quote 0
                • Sir_Cuffs-a-LotS
                  Sir_Cuffs-a-Lot
                  The Unwoven
                  Joined:

                  Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                  • John GaltJ
                    John Galt
                    啓蒙家
                    Joined:

                    @Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

                    No one’s happiness but my own is in my power to achieve or to destroy.

                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                    • neph93N
                      neph93
                      見習いボス
                      Joined:

                      Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

                      “Some of those that work forces
                      Are the same that burn crosses”

                      • Virginia Woolf
                      last edited by AdamJA 1 Reply Last reply Reply Quote 1
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @John Galt
                        Joined:

                        @John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

                        We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

                        The devil is in the detail..

                        last edited by P 1 Reply Last reply Reply Quote 0
                        • M
                          MP
                          Raw and Unwashed
                          @AdamJ
                          Joined:

                          @AdamJ

                          Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

                          Orders all seem to be there, going back to 2014 😀

                          Cheers
                          Matt

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @neph93
                            Joined:

                            @neph93 I have triggered yours manually now mate, check for me please

                            The devil is in the detail..

                            last edited by neph93N 1 Reply Last reply Reply Quote 1
                            • P
                              prpx
                              Haraki san Expert
                              @AdamJ
                              Joined:

                              @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

                              last edited by AdamJA 1 Reply Last reply Reply Quote 0
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @prpx
                                Joined:

                                @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

                                The devil is in the detail..

                                last edited by P 1 Reply Last reply Reply Quote 0
                                • P
                                  prpx
                                  Haraki san Expert
                                  @AdamJ
                                  Joined:

                                  @AdamJ - done 👍

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • DeeDee85D
                                    DeeDee85
                                    啓蒙家
                                    Joined:

                                    The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

                                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                                    • ARNCA
                                      ARNC
                                      啓蒙家
                                      Joined:

                                      Same as MP - activation email arrived just now and the process was smooth.

                                      I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

                                      “Every day that you survive you get a free sunset“

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • T
                                        talexander
                                        Raw and Unwashed
                                        Joined:

                                        Is the wishlist gone, or am I just not seeing it?

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          Joined:

                                          Loyalty codes are in the system - i am looking as to why they don't appear automatically

                                          The devil is in the detail..

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • S
                                            Slash
                                            Raw and Unwashed
                                            Joined:

                                            Hello Guys, congrats on the new site.

                                            I'm not getting the email to reset the account though 😕

                                            last edited by 1 Reply Last reply Reply Quote 0
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