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Iron Heart Forum
Iron Heart Forum

Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • A
    Alex
    IHUK Crew
    @Sir_Cuffs-a-Lot
    Joined: 28 Sept 2009

    @Sir_Cuffs-a-Lot perfect thank you

    last edited by 17 Apr 2025, 10:00 1 Reply Last reply Reply Quote 0
    • A
      AdamJ
      IHUK Crew
      Joined: 29 Jun 2017

      Terms that classify if the product is going to be core or not such as: "Continuous Production", "Seasonal Release" will be implemented in the near future when we work out the best way to display the information

      The devil is in the detail..

      last edited by 17 Apr 2025, 10:17 S 1 Reply Last reply 17 Apr 2025, 20:09 Reply Quote 3
      • M
        MP
        Raw and Unwashed
        Joined: 9 Apr 2012

        Screenshot_20250417_201712_Chrome.jpg
        Screenshot_20250417_201118_Chrome.jpg

        last edited by 17 Apr 2025, 10:19 1 Reply Last reply Reply Quote 1
        • M
          MP
          Raw and Unwashed
          Joined: 9 Apr 2012

          Hi guys, one of the forum links is not working, as above.

          Also, I can't seem to get an email to reset my password via the 'forgot my password' method

          Looks great though, love the design!

          Matt

          last edited by 17 Apr 2025, 10:22 A 1 Reply Last reply 17 Apr 2025, 10:31 Reply Quote 1
          • P
            prpx
            Haraki san Expert
            Joined: 10 Nov 2021

            same as @MP

            last edited by 17 Apr 2025, 10:30 1 Reply Last reply Reply Quote 0
            • A
              AdamJ
              IHUK Crew
              @MP
              Joined: 29 Jun 2017

              @MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

              The devil is in the detail..

              last edited by 17 Apr 2025, 10:31 M 1 Reply Last reply 17 Apr 2025, 10:37 Reply Quote 0
              • S
                Sir_Cuffs-a-Lot
                The Unwoven
                Joined: 11 Feb 2023

                Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                last edited by 17 Apr 2025, 10:33 A 1 Reply Last reply 17 Apr 2025, 10:57 Reply Quote 0
                • J
                  John Galt
                  啓蒙家
                  Joined: 5 Sept 2021

                  @Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

                  No one’s happiness but my own is in my power to achieve or to destroy.

                  last edited by 17 Apr 2025, 10:33 A 1 Reply Last reply 17 Apr 2025, 10:37 Reply Quote 0
                  • N
                    neph93
                    見習いボス
                    Joined: 18 Aug 2014

                    Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

                    “Some of those that work forces
                    Are the same that burn crosses”

                    • Virginia Woolf
                    last edited by 17 Apr 2025, 10:34 A 1 Reply Last reply 17 Apr 2025, 10:39 Reply Quote 1
                    • A
                      AdamJ
                      IHUK Crew
                      @John Galt
                      Joined: 29 Jun 2017

                      @John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

                      We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

                      The devil is in the detail..

                      last edited by 17 Apr 2025, 10:37 P 1 Reply Last reply 17 Apr 2025, 10:39 Reply Quote 0
                      • M
                        MP
                        Raw and Unwashed
                        @AdamJ
                        Joined: 9 Apr 2012

                        @AdamJ

                        Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

                        Orders all seem to be there, going back to 2014 😀

                        Cheers
                        Matt

                        last edited by 17 Apr 2025, 10:37 1 Reply Last reply Reply Quote 0
                        • A
                          AdamJ
                          IHUK Crew
                          @neph93
                          Joined: 29 Jun 2017

                          @neph93 I have triggered yours manually now mate, check for me please

                          The devil is in the detail..

                          last edited by 17 Apr 2025, 10:39 N 1 Reply Last reply 17 Apr 2025, 11:12 Reply Quote 1
                          • P
                            prpx
                            Haraki san Expert
                            @AdamJ
                            Joined: 10 Nov 2021

                            @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

                            last edited by 17 Apr 2025, 10:39 A 1 Reply Last reply 17 Apr 2025, 10:39 Reply Quote 0
                            • A
                              AdamJ
                              IHUK Crew
                              @prpx
                              Joined: 29 Jun 2017

                              @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

                              The devil is in the detail..

                              last edited by 17 Apr 2025, 10:39 P 1 Reply Last reply 17 Apr 2025, 10:41 Reply Quote 0
                              • P
                                prpx
                                Haraki san Expert
                                @AdamJ
                                Joined: 10 Nov 2021

                                @AdamJ - done 👍

                                last edited by 17 Apr 2025, 10:41 1 Reply Last reply Reply Quote 1
                                • D
                                  DeeDee85
                                  啓蒙家
                                  Joined: 5 Jun 2023

                                  The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

                                  last edited by 17 Apr 2025, 10:43 A 1 Reply Last reply 17 Apr 2025, 10:46 Reply Quote 0
                                  • A
                                    ARNC
                                    啓蒙家
                                    Joined: 13 Dec 2020

                                    Same as MP - activation email arrived just now and the process was smooth.

                                    I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

                                    “Every day that you survive you get a free sunset“

                                    last edited by 17 Apr 2025, 10:43 1 Reply Last reply Reply Quote 0
                                    • T
                                      talexander
                                      Raw and Unwashed
                                      Joined: 13 Nov 2022

                                      Is the wishlist gone, or am I just not seeing it?

                                      last edited by 17 Apr 2025, 10:44 1 Reply Last reply Reply Quote 0
                                      • A
                                        AdamJ
                                        IHUK Crew
                                        Joined: 29 Jun 2017

                                        Loyalty codes are in the system - i am looking as to why they don't appear automatically

                                        The devil is in the detail..

                                        last edited by 17 Apr 2025, 10:45 1 Reply Last reply Reply Quote 0
                                        • S
                                          Slash
                                          Raw and Unwashed
                                          Joined: 19 Oct 2024

                                          Hello Guys, congrats on the new site.

                                          I'm not getting the email to reset the account though 😕

                                          last edited by 17 Apr 2025, 10:45 1 Reply Last reply Reply Quote 0
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