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Iron Heart Forum

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • N
    neph93
    見習いボス
    Joined: 18 Aug 2014

    Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

    “Some of those that work forces
    Are the same that burn crosses”

    • Virginia Woolf
    last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 1
    • A
      AdamJ
      IHUK Crew
      @John Galt
      Joined: 29 Jun 2017

      @John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

      We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

      The devil is in the detail..

      last edited by 24 days ago P 1 Reply Last reply 24 days ago Reply Quote 0
      • M
        MP
        Raw and Unwashed
        @AdamJ
        Joined: 9 Apr 2012

        @AdamJ

        Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

        Orders all seem to be there, going back to 2014 😀

        Cheers
        Matt

        last edited by 24 days ago 1 Reply Last reply Reply Quote 0
        • A
          AdamJ
          IHUK Crew
          @neph93
          Joined: 29 Jun 2017

          @neph93 I have triggered yours manually now mate, check for me please

          The devil is in the detail..

          last edited by 24 days ago N 1 Reply Last reply 24 days ago Reply Quote 1
          • P
            prpx
            Haraki san Expert
            @AdamJ
            Joined: 10 Nov 2021

            @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

            last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
            • A
              AdamJ
              IHUK Crew
              @prpx
              Joined: 29 Jun 2017

              @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

              The devil is in the detail..

              last edited by 24 days ago P 1 Reply Last reply 24 days ago Reply Quote 0
              • P
                prpx
                Haraki san Expert
                @AdamJ
                Joined: 10 Nov 2021

                @AdamJ - done 👍

                last edited by 24 days ago 1 Reply Last reply Reply Quote 1
                • D
                  DeeDee85
                  啓蒙家
                  Joined: 5 Jun 2023

                  The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

                  last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
                  • A
                    ARNC
                    啓蒙家
                    Joined: 13 Dec 2020

                    Same as MP - activation email arrived just now and the process was smooth.

                    I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

                    “Every day that you survive you get a free sunset“

                    last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                    • T
                      talexander
                      Raw and Unwashed
                      Joined: 13 Nov 2022

                      Is the wishlist gone, or am I just not seeing it?

                      last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                      • A
                        AdamJ
                        IHUK Crew
                        Joined: 29 Jun 2017

                        Loyalty codes are in the system - i am looking as to why they don't appear automatically

                        The devil is in the detail..

                        last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                        • S
                          Slash
                          Raw and Unwashed
                          Joined: 19 Oct 2024

                          Hello Guys, congrats on the new site.

                          I'm not getting the email to reset the account though 😕

                          last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                          • A
                            Alex
                            IHUK Crew
                            @DeeDee85
                            Joined: 28 Sept 2009

                            @DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

                            last edited by 24 days ago D 1 Reply Last reply 24 days ago Reply Quote 0
                            • G
                              goosehd
                              Mod Squad
                              Joined: 8 Apr 2016

                              IMG_1330.jpeg

                              The “see what the crew” button opens a new window to the same page and doesn’t direct to the forum where crew sizing is discussed.

                              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                              last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 2
                              • D
                                DeeDee85
                                啓蒙家
                                @Alex
                                Joined: 5 Jun 2023

                                @Alex thank you 👍🏼

                                last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                                • L
                                  Luijim78
                                  啓蒙家
                                  @Alex
                                  Joined: 19 Aug 2022

                                  @Alex yes exactly but I reinserted it and everything went well

                                  last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
                                  • A
                                    Alex
                                    IHUK Crew
                                    @Luijim78
                                    Joined: 28 Sept 2009

                                    @Luijim78 OK, we will figure it out. Thank you

                                    The codes are all active, you just need to find it in your emails for now, until we work out why they are hidden

                                    last edited by 24 days ago L 1 Reply Last reply 24 days ago Reply Quote 1
                                    • L
                                      Luijim78
                                      啓蒙家
                                      @Alex
                                      Joined: 19 Aug 2022

                                      @Alex yes I did that and everything worked fine 👍👍

                                      last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                                      • A
                                        Alex
                                        IHUK Crew
                                        @goosehd
                                        Joined: 28 Sept 2009

                                        @goosehd thanks, this is bugging again, some work and some don't even though they all looked good on beta. We will go back through again

                                        last edited by 24 days ago 1 Reply Last reply Reply Quote 2
                                        • M
                                          markus_berlin_
                                          Haraki san Expert
                                          Joined: 30 Aug 2022

                                          The new site looks great

                                          IG: markus_berlin_

                                          WTB : IHV-44 size M
                                          IHSI-16

                                          last edited by 24 days ago 1 Reply Last reply Reply Quote 3
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