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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AlexA
      Alex
      IHUK Crew
      @Sir_Cuffs-a-Lot
      Joined:

      @Sir_Cuffs-a-Lot did you get the email asking you to reset, or you just manually did it on the site?

      last edited by Sir_Cuffs-a-LotS 1 Reply Last reply Reply Quote 1
      • Luijim78L
        Luijim78
        啓蒙家
        Joined:

        the only thing is that you had to re-enter the voucher code, otherwise everything was perfect, in fact for Italy the PayPal payment in 3 installments now works, which was previously blocked... everything is great, great work guys 👏👏👏👏👏

        last edited by AlexA 1 Reply Last reply Reply Quote 2
        • Sir_Cuffs-a-LotS
          Sir_Cuffs-a-Lot
          The Unwoven
          @Alex
          Joined:

          @Alex I was actually in the process of doing it myself on the site when I received the email. My first attempt on my own didn’t work (could have been my passwords did not match), but worked without issue when I activated via email.

          last edited by AlexA 1 Reply Last reply Reply Quote 1
          • AlexA
            Alex
            IHUK Crew
            @Luijim78
            Joined:

            @Luijim78 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

            the only thing is that you had to re-enter the voucher code,

            Your loyalty voucher?

            last edited by Luijim78L 1 Reply Last reply Reply Quote 1
            • AlexA
              Alex
              IHUK Crew
              @Sir_Cuffs-a-Lot
              Joined:

              @Sir_Cuffs-a-Lot perfect thank you

              last edited by 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                Joined:

                Terms that classify if the product is going to be core or not such as: "Continuous Production", "Seasonal Release" will be implemented in the near future when we work out the best way to display the information

                The devil is in the detail..

                last edited by seawolfS 1 Reply Last reply Reply Quote 3
                • M
                  MP
                  Raw and Unwashed
                  Joined:

                  Screenshot_20250417_201712_Chrome.jpg
                  Screenshot_20250417_201118_Chrome.jpg

                  last edited by 1 Reply Last reply Reply Quote 1
                  • M
                    MP
                    Raw and Unwashed
                    Joined:

                    Hi guys, one of the forum links is not working, as above.

                    Also, I can't seem to get an email to reset my password via the 'forgot my password' method

                    Looks great though, love the design!

                    Matt

                    last edited by AdamJA 1 Reply Last reply Reply Quote 1
                    • P
                      prpx
                      Haraki san Expert
                      Joined:

                      same as @MP

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @MP
                        Joined:

                        @MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

                        The devil is in the detail..

                        last edited by M 1 Reply Last reply Reply Quote 0
                        • Sir_Cuffs-a-LotS
                          Sir_Cuffs-a-Lot
                          The Unwoven
                          Joined:

                          Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                          • John GaltJ
                            John Galt
                            啓蒙家
                            Joined:

                            @Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

                            No one’s happiness but my own is in my power to achieve or to destroy.

                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
                            • neph93N
                              neph93
                              見習いボス
                              Joined:

                              Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

                              “Some of those that work forces
                              Are the same that burn crosses”

                              • Virginia Woolf
                              last edited by AdamJA 1 Reply Last reply Reply Quote 1
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @John Galt
                                Joined:

                                @John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

                                We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

                                The devil is in the detail..

                                last edited by P 1 Reply Last reply Reply Quote 0
                                • M
                                  MP
                                  Raw and Unwashed
                                  @AdamJ
                                  Joined:

                                  @AdamJ

                                  Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

                                  Orders all seem to be there, going back to 2014 😀

                                  Cheers
                                  Matt

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AdamJA
                                    AdamJ
                                    IHUK Crew
                                    @neph93
                                    Joined:

                                    @neph93 I have triggered yours manually now mate, check for me please

                                    The devil is in the detail..

                                    last edited by neph93N 1 Reply Last reply Reply Quote 1
                                    • P
                                      prpx
                                      Haraki san Expert
                                      @AdamJ
                                      Joined:

                                      @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

                                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @prpx
                                        Joined:

                                        @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

                                        The devil is in the detail..

                                        last edited by P 1 Reply Last reply Reply Quote 0
                                        • P
                                          prpx
                                          Haraki san Expert
                                          @AdamJ
                                          Joined:

                                          @AdamJ - done 👍

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • DeeDee85D
                                            DeeDee85
                                            啓蒙家
                                            Joined:

                                            The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

                                            last edited by AlexA 1 Reply Last reply Reply Quote 0
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