New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

Sir_Cuffs-a-Lot

@Alex I was able to reset password and login. Everything looks good - order history, addresses - all there.

Alex

@Sir_Cuffs-a-Lot did you get the email asking you to reset, or you just manually did it on the site?

Luijim78

the only thing is that you had to re-enter the voucher code, otherwise everything was perfect, in fact for Italy the PayPal payment in 3 installments now works, which was previously blocked... everything is great, great work guys

Sir_Cuffs-a-Lot

@Alex I was actually in the process of doing it myself on the site when I received the email. My first attempt on my own didn’t work (could have been my passwords did not match), but worked without issue when I activated via email.

Alex

@Luijim78 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

the only thing is that you had to re-enter the voucher code,

Your loyalty voucher?

Alex

@Sir_Cuffs-a-Lot perfect thank you

AdamJ

Terms that classify if the product is going to be core or not such as: "Continuous Production", "Seasonal Release" will be implemented in the near future when we work out the best way to display the information

MP

MP

Hi guys, one of the forum links is not working, as above.

Also, I can't seem to get an email to reset my password via the 'forgot my password' method

Looks great though, love the design!

Matt

prpx

same as @MP

AdamJ

@MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

Sir_Cuffs-a-Lot

Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

John Galt

@Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

neph93

Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

AdamJ

@John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

MP

@AdamJ

Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

Orders all seem to be there, going back to 2014

Cheers
Matt

AdamJ

@neph93 I have triggered yours manually now mate, check for me please

prpx

@AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

AdamJ

@prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

prpx

@AdamJ - done