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    Iron Heart Forum

    Visit the new Iron Heart showroom - Hackney Wick, London

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • G
      Gavin666
      Raw and Unwashed
      Joined:

      I can only seem to find and go into Re-Love via the box further down the page and not via the menu on the top left with shop, outlet etc

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        @Gavin666
        Joined:

        @Gavin666

        Under past and future. May not be the best long term spot for it but we were struggling to find it a home when we moved
        IMG_5254.jpeg

        last edited by 1 Reply Last reply Reply Quote 1
        • EdHE
          EdH
          Iron Heart Deity
          Joined:

          Suggestion: I was browsing the FW25 preview page earlier and thought it would be helpful if there was a filter for the various store categories. E.g. Jackets, Shirts, Pants, Cut & Sewn, etc.

          Take the dive...

          last edited by AdamJA 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            @EdH
            Joined:

            @EdH consider it done

            The devil is in the detail..

            last edited by EdHE 1 Reply Last reply Reply Quote 1
            • EdHE
              EdH
              Iron Heart Deity
              @AdamJ
              Joined:

              @AdamJ You guys are on it!

              Take the dive...

              last edited by 1 Reply Last reply Reply Quote 0
              • H
                hbg1
                Haraki san Student
                Joined:

                Sorted, please diaregard ✌🏻

                last edited by hbg1 1 Reply Last reply Reply Quote 0
                • long_john86L
                  long_john86
                  Iron Heart Deity
                  Joined:

                  Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

                  6'4". Wingspan of Phelps.

                  WTB:
                  IHSH-399-ORA - Tag XXL
                  IHSH-260-PPL - Tag XXXL
                  IH-888S-SLBod - Tag 36

                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    @long_john86
                    Joined:

                    @long_john86 do you have an example? Size charts should be on all products that are live on the site

                    last edited by long_john86L 1 Reply Last reply Reply Quote 0
                    • long_john86L
                      long_john86
                      Iron Heart Deity
                      @Alex
                      Joined:

                      @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
                      IMG_2980.jpeg

                      Compared to an in stock version
                      IMG_2981.jpeg

                      6'4". Wingspan of Phelps.

                      WTB:
                      IHSH-399-ORA - Tag XXL
                      IHSH-260-PPL - Tag XXXL
                      IH-888S-SLBod - Tag 36

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

                        last edited by 1 Reply Last reply Reply Quote 1
                        • D
                          Disgrace
                          Raw and Unwashed
                          Joined:

                          Not a big one, but I noticed that the Obenauf's range of products appears at the end of the OGL page - potentially a mistake?

                          last edited by RossR 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            Sounds like a mistake, yes

                            @Ross will take a look now

                            last edited by 1 Reply Last reply Reply Quote 1
                            • RossR
                              Ross
                              IHUK Crew
                              @Disgrace
                              Joined:

                              @Disgrace These have now been removed from the OGL page, thanks for letting us know

                              last edited by 1 Reply Last reply Reply Quote 0
                              • SKTS
                                SKT
                                見習いボス
                                Joined:

                                Just checking to see if the system is handling multiple voucher codes now during checkout?

                                last edited by FreemanF 1 Reply Last reply Reply Quote 0
                                • goosehdG
                                  goosehd
                                  Mod Squad
                                  Joined:

                                  @ShopatIronHeart

                                  "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • FreemanF
                                    Freeman
                                    IHUK Crew
                                    @SKT
                                    Joined:

                                    @SKT As far as I am aware we are trying to make this a possibility.

                                    To be safe you can shoot us an email including the discount codes you want to use and we can process them when you make your next order.

                                    I hope this helps!

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • iamjustdannyI
                                      iamjustdanny
                                      Haraki san Student
                                      Joined:

                                      I found a minor issue. Not sure if it's known, but the filter on the bags page isn't detecting the Porter - Yoshida & Co. bags. (me and my window shopping)

                                      Filter selected, but displaying no results.
                                      Screenshot 2025-09-06 at 4.51.52 PM.png

                                      But they're in stock 🙂
                                      Screenshot 2025-09-06 at 4.50.47 PM.png

                                      last edited by AdamJA 1 Reply Last reply Reply Quote 1
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @iamjustdanny
                                        Joined:

                                        @iamjustdanny thanks for reporting man I'll sort this now

                                        The devil is in the detail..

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • worn2fadeW
                                          worn2fade
                                          Raw and Unwashed
                                          Joined:

                                          Hey man, not sure if it’s just for me or if it’s an actual issue but I tried to upload 8 pics at once and it kept giving an error. I uploaded it two pictures at a time and it worked!

                                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                          • ROmanR
                                            ROman
                                            Haraki san Prodigy
                                            Joined:

                                            Usually it allows me 2 to 3 pics at a time depending on size of pic.

                                            last edited by 1 Reply Last reply Reply Quote 1
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