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    Important Information: US Tariff Import Changes

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AdamJA
      AdamJ
      IHUK Crew
      @tody
      Joined:

      @tody we can remedy that no problem

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 0
      • G
        Gavin666
        Raw and Unwashed
        Joined:

        Not so much a bug with the new website but I just received an email saying about of stock item I wanted (777ib) was back in stock, a day and a half after it was released. Had that been a fast selling item I would have missed it had I not seen it in forum, or social media.

        last edited by AdamJA 1 Reply Last reply Reply Quote 0
        • AdamJA
          AdamJ
          IHUK Crew
          @Gavin666
          Joined:

          @Gavin666 thanks for reporting. We're looking in to why this is happening

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 0
          • CosmoSix5C
            CosmoSix5
            Haraki san Prodigy
            Joined:

            I'm receiving a delivery today, second since the new website and again no signature is required. If this is as intended it's no problem. my area is safe secluded and my ups driver and I basically know each other lol. I've made no request(that I remember) for this.

            John 1 1-3 ❤️♥️❤️♥️

            last edited by AdamJA 1 Reply Last reply Reply Quote 0
            • AdamJA
              AdamJ
              IHUK Crew
              @CosmoSix5
              Joined:

              @CosmoSix5 Sorry about that, I'll check this out for you. Signature requirement should be assigned by default.

              The devil is in the detail..

              last edited by 1 Reply Last reply Reply Quote 0
              • GrahamG
                Graham
                IHUK Crew
                Joined:

                @CosmoSix5

                Sorry for the scare. This was a little glitch on our shipping program and shipping a few without the signature. All fixed now 🙂

                🤘

                last edited by 1 Reply Last reply Reply Quote 1
                • BrianB
                  Brian
                  Joined:

                  Went to compare the purple uhf with the orange slubby one for sizing guide
                  And got this as the result

                  IMG_8273.png

                  I definitely have a medium in the orange same as the grey one but the compare bit only gives me a choice of 29 or 30

                  last edited by AdamJA 1 Reply Last reply Reply Quote 1
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @Brian
                    Joined:

                    @Brian thanks for reporting, it was missing it's chart altogether! I have fixed so you should now be able to compare as expected

                    The devil is in the detail..

                    last edited by BrianB 1 Reply Last reply Reply Quote 0
                    • BrianB
                      Brian
                      @AdamJ
                      Joined:

                      @AdamJ legend thank you

                      last edited by 1 Reply Last reply Reply Quote 0
                      • G
                        Gavin666
                        Raw and Unwashed
                        Joined:

                        I can only seem to find and go into Re-Love via the box further down the page and not via the menu on the top left with shop, outlet etc

                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          @Gavin666
                          Joined:

                          @Gavin666

                          Under past and future. May not be the best long term spot for it but we were struggling to find it a home when we moved
                          IMG_5254.jpeg

                          last edited by 1 Reply Last reply Reply Quote 1
                          • EdHE
                            EdH
                            Iron Heart Deity
                            Joined:

                            Suggestion: I was browsing the FW25 preview page earlier and thought it would be helpful if there was a filter for the various store categories. E.g. Jackets, Shirts, Pants, Cut & Sewn, etc.

                            Take the dive...

                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @EdH
                              Joined:

                              @EdH consider it done

                              The devil is in the detail..

                              last edited by EdHE 1 Reply Last reply Reply Quote 1
                              • EdHE
                                EdH
                                Iron Heart Deity
                                @AdamJ
                                Joined:

                                @AdamJ You guys are on it!

                                Take the dive...

                                last edited by 1 Reply Last reply Reply Quote 0
                                • H
                                  hbg1
                                  Haraki san Student
                                  Joined:

                                  Sorted, please diaregard ✌🏻

                                  last edited by hbg1 1 Reply Last reply Reply Quote 0
                                  • long_john86L
                                    long_john86
                                    Iron Heart Deity
                                    Joined:

                                    Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

                                    6'4". Wingspan of Phelps.

                                    WTB:
                                    IHSH-399-ORA - Tag XXL
                                    IHSH-260-PPL - Tag XXXL
                                    IH-888S-SLBod - Tag 36

                                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      @long_john86
                                      Joined:

                                      @long_john86 do you have an example? Size charts should be on all products that are live on the site

                                      last edited by long_john86L 1 Reply Last reply Reply Quote 0
                                      • long_john86L
                                        long_john86
                                        Iron Heart Deity
                                        @Alex
                                        Joined:

                                        @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
                                        IMG_2980.jpeg

                                        Compared to an in stock version
                                        IMG_2981.jpeg

                                        6'4". Wingspan of Phelps.

                                        WTB:
                                        IHSH-399-ORA - Tag XXL
                                        IHSH-260-PPL - Tag XXXL
                                        IH-888S-SLBod - Tag 36

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          Joined:

                                          When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • D
                                            Disgrace
                                            Raw and Unwashed
                                            Joined:

                                            Not a big one, but I noticed that the Obenauf's range of products appears at the end of the OGL page - potentially a mistake?

                                            last edited by RossR 1 Reply Last reply Reply Quote 0
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