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    Important Information: US Tariff Import Changes

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AdamJA
      AdamJ
      IHUK Crew
      @CosmoSix5
      Joined:

      @CosmoSix5 Sorry about that, I'll check this out for you. Signature requirement should be assigned by default.

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 0
      • GrahamG
        Graham
        IHUK Crew
        Joined:

        @CosmoSix5

        Sorry for the scare. This was a little glitch on our shipping program and shipping a few without the signature. All fixed now 🙂

        🤘

        last edited by 1 Reply Last reply Reply Quote 1
        • BrianB
          Brian
          Joined:

          Went to compare the purple uhf with the orange slubby one for sizing guide
          And got this as the result

          IMG_8273.png

          I definitely have a medium in the orange same as the grey one but the compare bit only gives me a choice of 29 or 30

          last edited by AdamJA 1 Reply Last reply Reply Quote 1
          • AdamJA
            AdamJ
            IHUK Crew
            @Brian
            Joined:

            @Brian thanks for reporting, it was missing it's chart altogether! I have fixed so you should now be able to compare as expected

            The devil is in the detail..

            last edited by BrianB 1 Reply Last reply Reply Quote 0
            • BrianB
              Brian
              @AdamJ
              Joined:

              @AdamJ legend thank you

              last edited by 1 Reply Last reply Reply Quote 0
              • G
                Gavin666
                Raw and Unwashed
                Joined:

                I can only seem to find and go into Re-Love via the box further down the page and not via the menu on the top left with shop, outlet etc

                last edited by AlexA 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  @Gavin666
                  Joined:

                  @Gavin666

                  Under past and future. May not be the best long term spot for it but we were struggling to find it a home when we moved
                  IMG_5254.jpeg

                  last edited by 1 Reply Last reply Reply Quote 1
                  • EdHE
                    EdH
                    Iron Heart Deity
                    Joined:

                    Suggestion: I was browsing the FW25 preview page earlier and thought it would be helpful if there was a filter for the various store categories. E.g. Jackets, Shirts, Pants, Cut & Sewn, etc.

                    Take the dive...

                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @EdH
                      Joined:

                      @EdH consider it done

                      The devil is in the detail..

                      last edited by EdHE 1 Reply Last reply Reply Quote 1
                      • EdHE
                        EdH
                        Iron Heart Deity
                        @AdamJ
                        Joined:

                        @AdamJ You guys are on it!

                        Take the dive...

                        last edited by 1 Reply Last reply Reply Quote 0
                        • H
                          hbg1
                          Haraki san Student
                          Joined:

                          Sorted, please diaregard ✌🏻

                          last edited by hbg1 1 Reply Last reply Reply Quote 0
                          • long_john86L
                            long_john86
                            Iron Heart Deity
                            Joined:

                            Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

                            6'4". Wingspan of Phelps.

                            WTB:
                            IHSH-399-ORA - Tag XXL
                            IHSH-260-PPL - Tag XXXL
                            IH-888S-SLBod - Tag 36

                            last edited by AlexA 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              @long_john86
                              Joined:

                              @long_john86 do you have an example? Size charts should be on all products that are live on the site

                              last edited by long_john86L 1 Reply Last reply Reply Quote 0
                              • long_john86L
                                long_john86
                                Iron Heart Deity
                                @Alex
                                Joined:

                                @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
                                IMG_2980.jpeg

                                Compared to an in stock version
                                IMG_2981.jpeg

                                6'4". Wingspan of Phelps.

                                WTB:
                                IHSH-399-ORA - Tag XXL
                                IHSH-260-PPL - Tag XXXL
                                IH-888S-SLBod - Tag 36

                                last edited by 1 Reply Last reply Reply Quote 0
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  Joined:

                                  When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • D
                                    Disgrace
                                    Raw and Unwashed
                                    Joined:

                                    Not a big one, but I noticed that the Obenauf's range of products appears at the end of the OGL page - potentially a mistake?

                                    last edited by RossR 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      Sounds like a mistake, yes

                                      @Ross will take a look now

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • RossR
                                        Ross
                                        IHUK Crew
                                        @Disgrace
                                        Joined:

                                        @Disgrace These have now been removed from the OGL page, thanks for letting us know

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • SKTS
                                          SKT
                                          見習いボス
                                          Joined:

                                          Just checking to see if the system is handling multiple voucher codes now during checkout?

                                          last edited by FreemanF 1 Reply Last reply Reply Quote 0
                                          • goosehdG
                                            goosehd
                                            Mod Squad
                                            Joined:

                                            @ShopatIronHeart

                                            "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                                            last edited by 1 Reply Last reply Reply Quote 0
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