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    Visit the new Iron Heart showroom - Hackney Wick, London

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • long_john86L
      long_john86
      Iron Heart Deity
      Joined:

      Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

      6'4". Wingspan of Phelps.

      WTB:
      IHSH-399-ORA - Tag XXL
      IHSH-260-PPL - Tag XXXL
      IH-888S-SLBod - Tag 36

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        @long_john86
        Joined:

        @long_john86 do you have an example? Size charts should be on all products that are live on the site

        last edited by long_john86L 1 Reply Last reply Reply Quote 0
        • long_john86L
          long_john86
          Iron Heart Deity
          @Alex
          Joined:

          @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
          IMG_2980.jpeg

          Compared to an in stock version
          IMG_2981.jpeg

          6'4". Wingspan of Phelps.

          WTB:
          IHSH-399-ORA - Tag XXL
          IHSH-260-PPL - Tag XXXL
          IH-888S-SLBod - Tag 36

          last edited by 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            Joined:

            When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

            last edited by 1 Reply Last reply Reply Quote 1
            • D
              Disgrace
              Raw and Unwashed
              Joined:

              Not a big one, but I noticed that the Obenauf's range of products appears at the end of the OGL page - potentially a mistake?

              last edited by RossR 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                Sounds like a mistake, yes

                @Ross will take a look now

                last edited by 1 Reply Last reply Reply Quote 1
                • RossR
                  Ross
                  IHUK Crew
                  @Disgrace
                  Joined:

                  @Disgrace These have now been removed from the OGL page, thanks for letting us know

                  last edited by 1 Reply Last reply Reply Quote 0
                  • SKTS
                    SKT
                    見習いボス
                    Joined:

                    Just checking to see if the system is handling multiple voucher codes now during checkout?

                    last edited by FreemanF 1 Reply Last reply Reply Quote 0
                    • goosehdG
                      goosehd
                      Mod Squad
                      Joined:

                      @ShopatIronHeart

                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                      last edited by 1 Reply Last reply Reply Quote 0
                      • FreemanF
                        Freeman
                        IHUK Crew
                        @SKT
                        Joined:

                        @SKT As far as I am aware we are trying to make this a possibility.

                        To be safe you can shoot us an email including the discount codes you want to use and we can process them when you make your next order.

                        I hope this helps!

                        last edited by 1 Reply Last reply Reply Quote 1
                        • iamjustdannyI
                          iamjustdanny
                          Haraki san Student
                          Joined:

                          I found a minor issue. Not sure if it's known, but the filter on the bags page isn't detecting the Porter - Yoshida & Co. bags. (me and my window shopping)

                          Filter selected, but displaying no results.
                          Screenshot 2025-09-06 at 4.51.52 PM.png

                          But they're in stock 🙂
                          Screenshot 2025-09-06 at 4.50.47 PM.png

                          last edited by AdamJA 1 Reply Last reply Reply Quote 1
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @iamjustdanny
                            Joined:

                            @iamjustdanny thanks for reporting man I'll sort this now

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 1
                            • worn2fadeW
                              worn2fade
                              Raw and Unwashed
                              Joined:

                              Hey man, not sure if it’s just for me or if it’s an actual issue but I tried to upload 8 pics at once and it kept giving an error. I uploaded it two pictures at a time and it worked!

                              last edited by AdamJA 1 Reply Last reply Reply Quote 0
                              • ROmanR
                                ROman
                                Haraki san Prodigy
                                Joined:

                                Usually it allows me 2 to 3 pics at a time depending on size of pic.

                                last edited by 1 Reply Last reply Reply Quote 1
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  @worn2fade
                                  Joined:

                                  @worn2fade I've got it on my list today for to ask the devs if they can do anything (it was a no, with NodeBB last time) about the messaging.

                                  It caps how many images you can upload at once, both image size and file size. Unhelpfully, doesn't give you a useful error message!

                                  The devil is in the detail..

                                  last edited by 1 Reply Last reply Reply Quote 1
                                  • todyT
                                    tody
                                    啓蒙家
                                    Joined:

                                    While browsing this thread https://forum.ironheart.co.uk/post/914872 I did what I usually do - try to access the old product page through archive.org.
                                    I found it not being archived. That may have something to do with the new website structure and what the crawler does,

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • ÆRϺΔΚÆ
                                      ÆRϺΔΚ
                                      Joined:

                                      Notifications look bugged, iOS + Safari and DuckDuckGo browsers. Have 1 unread but click on it and nothing comes up.

                                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @ÆRϺΔΚ
                                        Joined:

                                        @ÆRϺΔΚ cheers we'll check this out

                                        The devil is in the detail..

                                        last edited by Tago MagoT 1 Reply Last reply Reply Quote 1
                                        • Tago MagoT
                                          Tago Mago
                                          Mod Squad
                                          @AdamJ
                                          Joined:

                                          @AdamJ had the same issue, seems to be fixed. Thanks!

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • ÆRϺΔΚÆ
                                            ÆRϺΔΚ
                                            Joined:

                                            Works fine now

                                            last edited by 1 Reply Last reply Reply Quote 0
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