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    Important Information: US Tariff Import Changes

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • CosmoSix5C
      CosmoSix5
      Haraki san Prodigy
      Joined:

      I'm receiving a delivery today, second since the new website and again no signature is required. If this is as intended it's no problem. my area is safe secluded and my ups driver and I basically know each other lol. I've made no request(that I remember) for this.

      John 1 1-3 ❤️♥️❤️♥️

      last edited by AdamJA 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @CosmoSix5
        Joined:

        @CosmoSix5 Sorry about that, I'll check this out for you. Signature requirement should be assigned by default.

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 0
        • GrahamG
          Graham
          IHUK Crew
          Joined:

          @CosmoSix5

          Sorry for the scare. This was a little glitch on our shipping program and shipping a few without the signature. All fixed now 🙂

          🤘

          last edited by 1 Reply Last reply Reply Quote 1
          • BrianB
            Brian
            Joined:

            Went to compare the purple uhf with the orange slubby one for sizing guide
            And got this as the result

            IMG_8273.png

            I definitely have a medium in the orange same as the grey one but the compare bit only gives me a choice of 29 or 30

            last edited by AdamJA 1 Reply Last reply Reply Quote 1
            • AdamJA
              AdamJ
              IHUK Crew
              @Brian
              Joined:

              @Brian thanks for reporting, it was missing it's chart altogether! I have fixed so you should now be able to compare as expected

              The devil is in the detail..

              last edited by BrianB 1 Reply Last reply Reply Quote 0
              • BrianB
                Brian
                @AdamJ
                Joined:

                @AdamJ legend thank you

                last edited by 1 Reply Last reply Reply Quote 0
                • G
                  Gavin666
                  Raw and Unwashed
                  Joined:

                  I can only seem to find and go into Re-Love via the box further down the page and not via the menu on the top left with shop, outlet etc

                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    @Gavin666
                    Joined:

                    @Gavin666

                    Under past and future. May not be the best long term spot for it but we were struggling to find it a home when we moved
                    IMG_5254.jpeg

                    last edited by 1 Reply Last reply Reply Quote 1
                    • EdHE
                      EdH
                      Iron Heart Deity
                      Joined:

                      Suggestion: I was browsing the FW25 preview page earlier and thought it would be helpful if there was a filter for the various store categories. E.g. Jackets, Shirts, Pants, Cut & Sewn, etc.

                      Take the dive...

                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @EdH
                        Joined:

                        @EdH consider it done

                        The devil is in the detail..

                        last edited by EdHE 1 Reply Last reply Reply Quote 1
                        • EdHE
                          EdH
                          Iron Heart Deity
                          @AdamJ
                          Joined:

                          @AdamJ You guys are on it!

                          Take the dive...

                          last edited by 1 Reply Last reply Reply Quote 0
                          • H
                            hbg1
                            Haraki san Student
                            Joined:

                            Sorted, please diaregard ✌🏻

                            last edited by hbg1 1 Reply Last reply Reply Quote 0
                            • long_john86L
                              long_john86
                              Iron Heart Deity
                              Joined:

                              Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

                              6'4". Wingspan of Phelps.

                              WTB:
                              IHSH-399-ORA - Tag XXL
                              IHSH-260-PPL - Tag XXXL
                              IH-888S-SLBod - Tag 36

                              last edited by AlexA 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                @long_john86
                                Joined:

                                @long_john86 do you have an example? Size charts should be on all products that are live on the site

                                last edited by long_john86L 1 Reply Last reply Reply Quote 0
                                • long_john86L
                                  long_john86
                                  Iron Heart Deity
                                  @Alex
                                  Joined:

                                  @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
                                  IMG_2980.jpeg

                                  Compared to an in stock version
                                  IMG_2981.jpeg

                                  6'4". Wingspan of Phelps.

                                  WTB:
                                  IHSH-399-ORA - Tag XXL
                                  IHSH-260-PPL - Tag XXXL
                                  IH-888S-SLBod - Tag 36

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    Joined:

                                    When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • D
                                      Disgrace
                                      Raw and Unwashed
                                      Joined:

                                      Not a big one, but I noticed that the Obenauf's range of products appears at the end of the OGL page - potentially a mistake?

                                      last edited by RossR 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        Joined:

                                        Sounds like a mistake, yes

                                        @Ross will take a look now

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • RossR
                                          Ross
                                          IHUK Crew
                                          @Disgrace
                                          Joined:

                                          @Disgrace These have now been removed from the OGL page, thanks for letting us know

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • SKTS
                                            SKT
                                            見習いボス
                                            Joined:

                                            Just checking to see if the system is handling multiple voucher codes now during checkout?

                                            last edited by FreemanF 1 Reply Last reply Reply Quote 0
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