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    Important Information: US Tariff Import Changes

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • G
      Gavin666
      Raw and Unwashed
      Joined:

      Not so much a bug with the new website but I just received an email saying about of stock item I wanted (777ib) was back in stock, a day and a half after it was released. Had that been a fast selling item I would have missed it had I not seen it in forum, or social media.

      last edited by AdamJA 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @Gavin666
        Joined:

        @Gavin666 thanks for reporting. We're looking in to why this is happening

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 0
        • CosmoSix5C
          CosmoSix5
          Haraki san Prodigy
          Joined:

          I'm receiving a delivery today, second since the new website and again no signature is required. If this is as intended it's no problem. my area is safe secluded and my ups driver and I basically know each other lol. I've made no request(that I remember) for this.

          John 1 1-3 ❤️♥️❤️♥️

          last edited by AdamJA 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            @CosmoSix5
            Joined:

            @CosmoSix5 Sorry about that, I'll check this out for you. Signature requirement should be assigned by default.

            The devil is in the detail..

            last edited by 1 Reply Last reply Reply Quote 0
            • GrahamG
              Graham
              IHUK Crew
              Joined:

              @CosmoSix5

              Sorry for the scare. This was a little glitch on our shipping program and shipping a few without the signature. All fixed now 🙂

              🤘

              last edited by 1 Reply Last reply Reply Quote 1
              • BrianB
                Brian
                Joined:

                Went to compare the purple uhf with the orange slubby one for sizing guide
                And got this as the result

                IMG_8273.png

                I definitely have a medium in the orange same as the grey one but the compare bit only gives me a choice of 29 or 30

                last edited by AdamJA 1 Reply Last reply Reply Quote 1
                • AdamJA
                  AdamJ
                  IHUK Crew
                  @Brian
                  Joined:

                  @Brian thanks for reporting, it was missing it's chart altogether! I have fixed so you should now be able to compare as expected

                  The devil is in the detail..

                  last edited by BrianB 1 Reply Last reply Reply Quote 0
                  • BrianB
                    Brian
                    @AdamJ
                    Joined:

                    @AdamJ legend thank you

                    last edited by 1 Reply Last reply Reply Quote 0
                    • G
                      Gavin666
                      Raw and Unwashed
                      Joined:

                      I can only seem to find and go into Re-Love via the box further down the page and not via the menu on the top left with shop, outlet etc

                      last edited by AlexA 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        @Gavin666
                        Joined:

                        @Gavin666

                        Under past and future. May not be the best long term spot for it but we were struggling to find it a home when we moved
                        IMG_5254.jpeg

                        last edited by 1 Reply Last reply Reply Quote 1
                        • EdHE
                          EdH
                          Iron Heart Deity
                          Joined:

                          Suggestion: I was browsing the FW25 preview page earlier and thought it would be helpful if there was a filter for the various store categories. E.g. Jackets, Shirts, Pants, Cut & Sewn, etc.

                          Take the dive...

                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @EdH
                            Joined:

                            @EdH consider it done

                            The devil is in the detail..

                            last edited by EdHE 1 Reply Last reply Reply Quote 1
                            • EdHE
                              EdH
                              Iron Heart Deity
                              @AdamJ
                              Joined:

                              @AdamJ You guys are on it!

                              Take the dive...

                              last edited by 1 Reply Last reply Reply Quote 0
                              • H
                                hbg1
                                Haraki san Student
                                Joined:

                                Sorted, please diaregard ✌🏻

                                last edited by hbg1 1 Reply Last reply Reply Quote 0
                                • long_john86L
                                  long_john86
                                  Iron Heart Deity
                                  Joined:

                                  Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

                                  6'4". Wingspan of Phelps.

                                  WTB:
                                  IHSH-399-ORA - Tag XXL
                                  IHSH-260-PPL - Tag XXXL
                                  IH-888S-SLBod - Tag 36

                                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    @long_john86
                                    Joined:

                                    @long_john86 do you have an example? Size charts should be on all products that are live on the site

                                    last edited by long_john86L 1 Reply Last reply Reply Quote 0
                                    • long_john86L
                                      long_john86
                                      Iron Heart Deity
                                      @Alex
                                      Joined:

                                      @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
                                      IMG_2980.jpeg

                                      Compared to an in stock version
                                      IMG_2981.jpeg

                                      6'4". Wingspan of Phelps.

                                      WTB:
                                      IHSH-399-ORA - Tag XXL
                                      IHSH-260-PPL - Tag XXXL
                                      IH-888S-SLBod - Tag 36

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        Joined:

                                        When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • D
                                          Disgrace
                                          Raw and Unwashed
                                          Joined:

                                          Not a big one, but I noticed that the Obenauf's range of products appears at the end of the OGL page - potentially a mistake?

                                          last edited by RossR 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            Joined:

                                            Sounds like a mistake, yes

                                            @Ross will take a look now

                                            last edited by 1 Reply Last reply Reply Quote 1
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