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    Visit the new Iron Heart showroom - Hackney Wick, London

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • EdHE
      EdH
      Iron Heart Deity
      @AdamJ
      Joined:

      @AdamJ You guys are on it!

      Take the dive...

      last edited by 1 Reply Last reply Reply Quote 0
      • H
        hbg1
        Haraki san Student
        Joined:

        Sorted, please diaregard ✌🏻

        last edited by hbg1 1 Reply Last reply Reply Quote 0
        • long_john86L
          long_john86
          Iron Heart Deity
          Joined:

          Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

          6'4". Wingspan of Phelps.

          WTB:
          IHSH-399-ORA - Tag XXL
          IHSH-260-PPL - Tag XXXL
          IH-888S-SLBod - Tag 36

          last edited by AlexA 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            @long_john86
            Joined:

            @long_john86 do you have an example? Size charts should be on all products that are live on the site

            last edited by long_john86L 1 Reply Last reply Reply Quote 0
            • long_john86L
              long_john86
              Iron Heart Deity
              @Alex
              Joined:

              @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
              IMG_2980.jpeg

              Compared to an in stock version
              IMG_2981.jpeg

              6'4". Wingspan of Phelps.

              WTB:
              IHSH-399-ORA - Tag XXL
              IHSH-260-PPL - Tag XXXL
              IH-888S-SLBod - Tag 36

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:

                When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

                last edited by 1 Reply Last reply Reply Quote 1
                • D
                  Disgrace
                  Raw and Unwashed
                  Joined:

                  Not a big one, but I noticed that the Obenauf's range of products appears at the end of the OGL page - potentially a mistake?

                  last edited by RossR 1 Reply Last reply Reply Quote 0
                  • AlexA
                    Alex
                    IHUK Crew
                    Joined:

                    Sounds like a mistake, yes

                    @Ross will take a look now

                    last edited by 1 Reply Last reply Reply Quote 1
                    • RossR
                      Ross
                      IHUK Crew
                      @Disgrace
                      Joined:

                      @Disgrace These have now been removed from the OGL page, thanks for letting us know

                      last edited by 1 Reply Last reply Reply Quote 0
                      • SKTS
                        SKT
                        見習いボス
                        Joined:

                        Just checking to see if the system is handling multiple voucher codes now during checkout?

                        last edited by FreemanF 1 Reply Last reply Reply Quote 0
                        • goosehdG
                          goosehd
                          Mod Squad
                          Joined:

                          @ShopatIronHeart

                          "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                          last edited by 1 Reply Last reply Reply Quote 0
                          • FreemanF
                            Freeman
                            IHUK Crew
                            @SKT
                            Joined:

                            @SKT As far as I am aware we are trying to make this a possibility.

                            To be safe you can shoot us an email including the discount codes you want to use and we can process them when you make your next order.

                            I hope this helps!

                            last edited by 1 Reply Last reply Reply Quote 1
                            • iamjustdannyI
                              iamjustdanny
                              Haraki san Student
                              Joined:

                              I found a minor issue. Not sure if it's known, but the filter on the bags page isn't detecting the Porter - Yoshida & Co. bags. (me and my window shopping)

                              Filter selected, but displaying no results.
                              Screenshot 2025-09-06 at 4.51.52 PM.png

                              But they're in stock 🙂
                              Screenshot 2025-09-06 at 4.50.47 PM.png

                              last edited by AdamJA 1 Reply Last reply Reply Quote 1
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @iamjustdanny
                                Joined:

                                @iamjustdanny thanks for reporting man I'll sort this now

                                The devil is in the detail..

                                last edited by 1 Reply Last reply Reply Quote 1
                                • worn2fadeW
                                  worn2fade
                                  Raw and Unwashed
                                  Joined:

                                  Hey man, not sure if it’s just for me or if it’s an actual issue but I tried to upload 8 pics at once and it kept giving an error. I uploaded it two pictures at a time and it worked!

                                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                  • ROmanR
                                    ROman
                                    Haraki san Prodigy
                                    Joined:

                                    Usually it allows me 2 to 3 pics at a time depending on size of pic.

                                    last edited by 1 Reply Last reply Reply Quote 1
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      @worn2fade
                                      Joined:

                                      @worn2fade I've got it on my list today for to ask the devs if they can do anything (it was a no, with NodeBB last time) about the messaging.

                                      It caps how many images you can upload at once, both image size and file size. Unhelpfully, doesn't give you a useful error message!

                                      The devil is in the detail..

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • todyT
                                        tody
                                        啓蒙家
                                        Joined:

                                        While browsing this thread https://forum.ironheart.co.uk/post/914872 I did what I usually do - try to access the old product page through archive.org.
                                        I found it not being archived. That may have something to do with the new website structure and what the crawler does,

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • ÆRϺΔΚÆ
                                          ÆRϺΔΚ
                                          Joined:

                                          Notifications look bugged, iOS + Safari and DuckDuckGo browsers. Have 1 unread but click on it and nothing comes up.

                                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                          • AdamJA
                                            AdamJ
                                            IHUK Crew
                                            @ÆRϺΔΚ
                                            Joined:

                                            @ÆRϺΔΚ cheers we'll check this out

                                            The devil is in the detail..

                                            last edited by Tago MagoT 1 Reply Last reply Reply Quote 1
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