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    Important Information: US Tariff Import Changes

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AdamJA
      AdamJ
      IHUK Crew
      @Gavin666
      Joined:

      @Gavin666 thanks for reporting. We're looking in to why this is happening

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 0
      • CosmoSix5C
        CosmoSix5
        Haraki san Prodigy
        Joined:

        I'm receiving a delivery today, second since the new website and again no signature is required. If this is as intended it's no problem. my area is safe secluded and my ups driver and I basically know each other lol. I've made no request(that I remember) for this.

        John 1 1-3 ❤️♥️❤️♥️

        last edited by AdamJA 1 Reply Last reply Reply Quote 0
        • AdamJA
          AdamJ
          IHUK Crew
          @CosmoSix5
          Joined:

          @CosmoSix5 Sorry about that, I'll check this out for you. Signature requirement should be assigned by default.

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 0
          • GrahamG
            Graham
            IHUK Crew
            Joined:

            @CosmoSix5

            Sorry for the scare. This was a little glitch on our shipping program and shipping a few without the signature. All fixed now 🙂

            🤘

            last edited by 1 Reply Last reply Reply Quote 1
            • BrianB
              Brian
              Joined:

              Went to compare the purple uhf with the orange slubby one for sizing guide
              And got this as the result

              IMG_8273.png

              I definitely have a medium in the orange same as the grey one but the compare bit only gives me a choice of 29 or 30

              last edited by AdamJA 1 Reply Last reply Reply Quote 1
              • AdamJA
                AdamJ
                IHUK Crew
                @Brian
                Joined:

                @Brian thanks for reporting, it was missing it's chart altogether! I have fixed so you should now be able to compare as expected

                The devil is in the detail..

                last edited by BrianB 1 Reply Last reply Reply Quote 0
                • BrianB
                  Brian
                  @AdamJ
                  Joined:

                  @AdamJ legend thank you

                  last edited by 1 Reply Last reply Reply Quote 0
                  • G
                    Gavin666
                    Raw and Unwashed
                    Joined:

                    I can only seem to find and go into Re-Love via the box further down the page and not via the menu on the top left with shop, outlet etc

                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      @Gavin666
                      Joined:

                      @Gavin666

                      Under past and future. May not be the best long term spot for it but we were struggling to find it a home when we moved
                      IMG_5254.jpeg

                      last edited by 1 Reply Last reply Reply Quote 1
                      • EdHE
                        EdH
                        Iron Heart Deity
                        Joined:

                        Suggestion: I was browsing the FW25 preview page earlier and thought it would be helpful if there was a filter for the various store categories. E.g. Jackets, Shirts, Pants, Cut & Sewn, etc.

                        Take the dive...

                        last edited by AdamJA 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          @EdH
                          Joined:

                          @EdH consider it done

                          The devil is in the detail..

                          last edited by EdHE 1 Reply Last reply Reply Quote 1
                          • EdHE
                            EdH
                            Iron Heart Deity
                            @AdamJ
                            Joined:

                            @AdamJ You guys are on it!

                            Take the dive...

                            last edited by 1 Reply Last reply Reply Quote 0
                            • H
                              hbg1
                              Haraki san Student
                              Joined:

                              Sorted, please diaregard ✌🏻

                              last edited by hbg1 1 Reply Last reply Reply Quote 0
                              • long_john86L
                                long_john86
                                Iron Heart Deity
                                Joined:

                                Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

                                6'4". Wingspan of Phelps.

                                WTB:
                                IHSH-399-ORA - Tag XXL
                                IHSH-260-PPL - Tag XXXL
                                IH-888S-SLBod - Tag 36

                                last edited by AlexA 1 Reply Last reply Reply Quote 0
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  @long_john86
                                  Joined:

                                  @long_john86 do you have an example? Size charts should be on all products that are live on the site

                                  last edited by long_john86L 1 Reply Last reply Reply Quote 0
                                  • long_john86L
                                    long_john86
                                    Iron Heart Deity
                                    @Alex
                                    Joined:

                                    @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
                                    IMG_2980.jpeg

                                    Compared to an in stock version
                                    IMG_2981.jpeg

                                    6'4". Wingspan of Phelps.

                                    WTB:
                                    IHSH-399-ORA - Tag XXL
                                    IHSH-260-PPL - Tag XXXL
                                    IH-888S-SLBod - Tag 36

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      Joined:

                                      When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • D
                                        Disgrace
                                        Raw and Unwashed
                                        Joined:

                                        Not a big one, but I noticed that the Obenauf's range of products appears at the end of the OGL page - potentially a mistake?

                                        last edited by RossR 1 Reply Last reply Reply Quote 0
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          Joined:

                                          Sounds like a mistake, yes

                                          @Ross will take a look now

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • RossR
                                            Ross
                                            IHUK Crew
                                            @Disgrace
                                            Joined:

                                            @Disgrace These have now been removed from the OGL page, thanks for letting us know

                                            last edited by 1 Reply Last reply Reply Quote 0
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