• Home
  • Recent
  • Calendar
  • Register
  • Login
  • Home
  • Recent
  • Calendar
  • Register
  • Login
Iron Heart Forum
Iron Heart Forum

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

News
96
484
24.9k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • T
    Travis2375
    Joined: 14 Dec 2024

    clicking the picture to show UHF on the Tops page doesn't show all the UHF.

    Is there still going to be a mention as to whether something is Continuous Production or not?

    last edited by 17 Apr 2025, 12:36 A A 2 Replies Last reply 17 Apr 2025, 12:55 Reply Quote 0
    • A
      Alex
      IHUK Crew
      @EdH
      Joined: 28 Sept 2009

      @EdH and have you also filtered by 'in stock' ?

      Screenshot 2025-04-17 at 13.36.31.png

      last edited by 17 Apr 2025, 12:36 E 1 Reply Last reply 17 Apr 2025, 14:43 Reply Quote 1
      • M
        mclaincausey
        見習いボス
        Joined: 12 Apr 2013

        Looks fabulous on iPhone 15 pro max in my Firefox based browser. Great job guys.

        Think it, be it.

        last edited by 17 Apr 2025, 12:43 1 Reply Last reply Reply Quote 0
        • N
          northsouthdenimguy
          Haraki san Expert
          Joined: 27 Nov 2022

          Initially early this morning could not sign in(with old password) but then realized I had an “Activate Your Account” email. This worked super smoothly…

          Also, just for the sake of making sure your system is working correctly I placed an order. Surprisingly this was placed through the Shop app, which is cool as it’s super quick on my end.

          I’m hoping my “release of signature” is still in my account for shipping but other than that really like the new website and the ease of ordering!

          last edited by 17 Apr 2025, 12:44 A J 2 Replies Last reply 17 Apr 2025, 12:44 Reply Quote 1
          • A
            Alex
            IHUK Crew
            @northsouthdenimguy
            Joined: 28 Sept 2009

            @northsouthdenimguy said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

            I’m hoping my “release of signature” is still in my account for shipping but other than that really like the new website and the ease of ordering!

            Good point, it may not be but @ShopatIronHeart will make sure to add it to your order now

            last edited by 17 Apr 2025, 12:44 1 Reply Last reply Reply Quote 1
            • A
              Alex
              IHUK Crew
              @Travis2375
              Joined: 28 Sept 2009

              @Travis2375 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

              Is there still going to be a mention as to whether something is Continuous Production or not?

              This was a good example of a great idea, that was deployed poorly, especially as the range of goods, and production delays grew.

              Its going to be one of the first bits of post launch development we look at, so that we can display the information in a better, more user friendly way.

              last edited by 17 Apr 2025, 12:55 1 Reply Last reply Reply Quote 1
              • J
                JoshC
                IHUK Crew
                @northsouthdenimguy
                Joined: 18 Nov 2021

                @northsouthdenimguy so it hadn't carried over I'm afraid, but I have added a note to your order/future orders for the "release of signature" so that is all sorted for you.

                last edited by 17 Apr 2025, 12:57 N 1 Reply Last reply 17 Apr 2025, 13:42 Reply Quote 1
                • A
                  AdamJ
                  IHUK Crew
                  @Travis2375
                  Joined: 29 Jun 2017

                  @Travis2375 All uhfs now present

                  The devil is in the detail..

                  last edited by 17 Apr 2025, 12:57 1 Reply Last reply Reply Quote 0
                  • P
                    popvulture
                    見習いボス
                    Joined: 2 Oct 2018

                    After an initial scan, my first impression is that everything looks really sharp! Love the design, and I’m noticing all kinds of cool little touches that give it a great new level of sophistication.

                    Only thing that jumped out at me was with Future Releases. I feel like “Shop Now” might be a bit misleading for people who don’t know the way this section works. Also when I went to the page, all of the red “Out of Stock” bits on each item seemed odd. I guess this is all just a question of copy — I think it’d be clearer if it just said something like “explore” vs “shop now” and “coming soon” instead of “out of stock.”

                    As is, to someone unfamiliar with the section, it could seem like these items are available for purchase, but it’s too late and they’re all sold out.

                    WTB
                    IHSH-IHG-BLK XXL
                    Sugar Cane Coke Stripe SS L charcoal

                    last edited by popvulture 17 Apr 2025, 13:09 A 1 Reply Last reply 17 Apr 2025, 13:22 Reply Quote 0
                    • J
                      jordanscollected
                      啓蒙家
                      Joined: 13 Nov 2018

                      My Serge Windbreaker lists as $1 less than I paid. How do I go about getting my refund? (I don't know how to do the sarcastic emoji)

                      world tours:
                      888 Fat guy chocolate WT
                      Mad Red x2
                      Wabidashery

                      last edited by 17 Apr 2025, 13:09 A A 2 Replies Last reply 17 Apr 2025, 13:20 Reply Quote 1
                      • S
                        SiRockxx
                        Raw and Unwashed
                        Joined: 31 Mar 2025

                        Very nice! The new site looks good and seems to work nice and smooth. Nice work everybody involved.

                        last edited by 17 Apr 2025, 13:10 1 Reply Last reply Reply Quote 0
                        • A
                          AdamJ
                          IHUK Crew
                          @jordanscollected
                          Joined: 29 Jun 2017

                          @jordanscollected 😂

                          The devil is in the detail..

                          last edited by 17 Apr 2025, 13:20 1 Reply Last reply Reply Quote 0
                          • A
                            AdamJ
                            IHUK Crew
                            @popvulture
                            Joined: 29 Jun 2017

                            @popvulture said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                            Only thing that jumped out at me was with Future Releases. I feel like “Shop Now” might be a bit misleading for people who don’t know the way this section works.

                            This is useful, cheers. We'll amend

                            The devil is in the detail..

                            last edited by 17 Apr 2025, 13:22 M 1 Reply Last reply 17 Apr 2025, 15:03 Reply Quote 0
                            • A
                              Alex
                              IHUK Crew
                              @jordanscollected
                              Joined: 28 Sept 2009

                              @jordanscollected said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                              My Serge Windbreaker lists as $1 less than I paid. How do I go about getting my refund? (I don't know how to do the sarcastic emoji)

                              On a serious note, this is just down to rounding, and it will be resolved next week too 🙂

                              last edited by 17 Apr 2025, 13:24 1 Reply Last reply Reply Quote 0
                              • N
                                northsouthdenimguy
                                Haraki san Expert
                                @JoshC
                                Joined: 27 Nov 2022

                                @JoshC

                                Ok, no problem!

                                Just a general note for the Shop app, it defaults to stacking(at least for me). I guess I should pay more attention..You have to manually change it to “ship now” I’ve never had to do that as I guess other retailers don’t have that stacking option?

                                last edited by 17 Apr 2025, 13:42 A 1 Reply Last reply 17 Apr 2025, 14:10 Reply Quote 0
                                • S
                                  Stringthing75
                                  Raw and Unwashed
                                  Joined: 6 Oct 2023

                                  On the main front page menu, if you click on "Tops" there is a separate window that appears for "Ultra Heavy Flannels" but apart from that window (which crucially you also don't see on mobile) there's no option to select Ultra Heavy Flannels.
                                  Under Tops you have "Shirts, T-Shirts, Knits/Sweats, and Vests".

                                  Even if you then go into the Shirts section, and select "shirt type" there's no distinct UHF option. You'd have to know the weight and/or the specific cut. And even just selecting Western or Work would also bring up other non UHF shirts. As one of the main Iron Heart things I just thought it'd be there. I am sure it was before?

                                  Missing a trick maybe somewhere there? Seems a bit of a dive to get to it, and even then you'd have to know weights and cuts. Not everyone does. And they sometimes change.

                                  last edited by Stringthing75 17 Apr 2025, 13:52 A 2 Replies Last reply 17 Apr 2025, 14:06 Reply Quote 0
                                  • G
                                    Go For Chill
                                    Haraki san Prodigy
                                    Joined: 3 Jan 2025

                                    IMG_6154.jpeg

                                    I’m on Safari Mobile.

                                    The filters are working well, but once you go back to the results, the number of items at the top never changes. It says 149 regardless of how many items my set of filters are currently showing me.

                                    One other minor annoyance: once filters are applied, nowhere does the site show me all of my active filters at once. Some sites have these listed at the top of the results page. Sites that list active filters in this way also often have an X beside each active filter so that you can easily remove them without going through every dropdown again to find the ones you have turned on.

                                    IMO the filter functionality and ease of use is paramount for companies like Iron Heart that drop batches of products that sell out quickly instead of keeping all items in stock at all times.

                                    Here is Self Edge’s site showing what I’m referring to.
                                    IMG_6155.jpeg

                                    "Opportunity is missed by most people because it is dressed in overalls and looks like work." -Thomas Edison

                                    last edited by Go For Chill 17 Apr 2025, 14:00 A 1 Reply Last reply 17 Apr 2025, 14:05 Reply Quote 1
                                    • A
                                      Alex
                                      IHUK Crew
                                      @Go For Chill
                                      Joined: 28 Sept 2009

                                      @Go-For-Chill some good thoughts, thank you

                                      last edited by 17 Apr 2025, 14:05 1 Reply Last reply Reply Quote 0
                                      • A
                                        Alex
                                        IHUK Crew
                                        @Stringthing75
                                        Joined: 28 Sept 2009

                                        @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        On the main front page menu, if you click on "Tops" there is a separate window that appears for "Ultra Heavy Flannels" but apart from that window (which crucially you also don't see on mobile) there's no option to select Ultra Heavy Flannels.

                                        It is impossible to match all functionality between mobile and desktop, so there are some bonus things you can to fill your view port when browsing on desktop.

                                        last edited by 17 Apr 2025, 14:06 S 1 Reply Last reply 17 Apr 2025, 14:50 Reply Quote 0
                                        • A
                                          Alex
                                          IHUK Crew
                                          @Stringthing75
                                          Joined: 28 Sept 2009

                                          @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                          Even if you then go into the Shirts section, and select "shirt type" there's no distinct UHF option.

                                          This was on the list from final beta testing to sort, and it was missed sorry. There will soon be fabric type filter for shirts

                                          last edited by 17 Apr 2025, 14:06 1 Reply Last reply Reply Quote 2
                                          152 out of 484
                                          • First post
                                            152/484
                                            Last post
                                          Copyright Iron Heart 2022.