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Iron Heart Forum

Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • B
    Brandrea
    Raw and Unwashed
    Joined: 19 Sept 2022

    Password reset with email notification worked like a charm, thank you! I’m always nervous resetting passwords for some strange reason lol

    last edited by 17 Apr 2025, 12:14 1 Reply Last reply Reply Quote 2
    • T
      Travis2375
      @Alex
      Joined: 14 Dec 2024

      @Alex I used it too keep tabs on stock levels of things I was interested in, but not a big deal, I can use bookmarks almost just as easy

      last edited by 17 Apr 2025, 12:15 1 Reply Last reply Reply Quote 1
      • P
        ph2o
        Raw and Unwashed
        Joined: 5 Jun 2023

        Long time lurker, haven’t posted much, but wanted to say the new site looks great. I did use the wishlist on the old site, so it would be nice to have that back. I also noticed the “Discuss on Forum” link from a product page opens the forum site in the same tab, whereas it used to open in a new tab (currently using Safari on iPad). New functionality kinda makes it easy to lose your place on the shop site. Much prefer to have the forum link open in a new tab. Congrats on the site launch though! I work in software so I know how difficult migrations are and how much only gets noticed after going live.

        last edited by 17 Apr 2025, 12:16 A A 2 Replies Last reply 17 Apr 2025, 12:18 Reply Quote 2
        • A
          Alex
          IHUK Crew
          @ph2o
          Joined: 28 Sept 2009

          @ph2o thanks for the feedback. We 100% agree with you, and its on the list of things to be sorted between now and next Wednesday. We were just cautious changing too much within the theme in the final lead up to launch.

          last edited by 17 Apr 2025, 12:18 1 Reply Last reply Reply Quote 0
          • T
            tody
            啓蒙家
            Joined: 24 Feb 2021

            difference to old site: when you scroll down a category, you now need to click on 'show more' instead of just keeping on scrolling.

            last edited by 17 Apr 2025, 12:18 A 1 Reply Last reply 17 Apr 2025, 12:19 Reply Quote 0
            • A
              Alex
              IHUK Crew
              @tody
              Joined: 28 Sept 2009

              @tody Yep, this is deliberate. The old lazy loading was extremly resource heavy, so we removed it

              last edited by 17 Apr 2025, 12:19 1 Reply Last reply Reply Quote 1
              • A
                AdamJ
                IHUK Crew
                @ph2o
                Joined: 29 Jun 2017

                @ph2o this is now sorted. You will open the forum link in a new tab. Cheers

                The devil is in the detail..

                last edited by 17 Apr 2025, 12:23 1 Reply Last reply Reply Quote 1
                • E
                  EdH
                  Iron Heart Deity
                  Joined: 2 Jan 2022

                  The new site looks great and is super snappy! Well done to the web-heads.

                  One bug I've spotted - I've gone into the Outlet and filtered for "XL" size. That filter has knocked out all the bottoms, but I am nonetheless being shown tops for which XL is out of stock. So something seems to be up with the filtering system.

                  Will post if I catch more.

                  Take the dive...

                  last edited by 17 Apr 2025, 12:32 A 1 Reply Last reply 17 Apr 2025, 12:36 Reply Quote 0
                  • T
                    Travis2375
                    Joined: 14 Dec 2024

                    clicking the picture to show UHF on the Tops page doesn't show all the UHF.

                    Is there still going to be a mention as to whether something is Continuous Production or not?

                    last edited by 17 Apr 2025, 12:36 A A 2 Replies Last reply 17 Apr 2025, 12:55 Reply Quote 0
                    • A
                      Alex
                      IHUK Crew
                      @EdH
                      Joined: 28 Sept 2009

                      @EdH and have you also filtered by 'in stock' ?

                      Screenshot 2025-04-17 at 13.36.31.png

                      last edited by 17 Apr 2025, 12:36 E 1 Reply Last reply 17 Apr 2025, 14:43 Reply Quote 1
                      • M
                        mclaincausey
                        見習いボス
                        Joined: 12 Apr 2013

                        Looks fabulous on iPhone 15 pro max in my Firefox based browser. Great job guys.

                        Think it, be it.

                        last edited by 17 Apr 2025, 12:43 1 Reply Last reply Reply Quote 0
                        • N
                          northsouthdenimguy
                          Haraki san Expert
                          Joined: 27 Nov 2022

                          Initially early this morning could not sign in(with old password) but then realized I had an “Activate Your Account” email. This worked super smoothly…

                          Also, just for the sake of making sure your system is working correctly I placed an order. Surprisingly this was placed through the Shop app, which is cool as it’s super quick on my end.

                          I’m hoping my “release of signature” is still in my account for shipping but other than that really like the new website and the ease of ordering!

                          last edited by 17 Apr 2025, 12:44 A J 2 Replies Last reply 17 Apr 2025, 12:44 Reply Quote 1
                          • A
                            Alex
                            IHUK Crew
                            @northsouthdenimguy
                            Joined: 28 Sept 2009

                            @northsouthdenimguy said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                            I’m hoping my “release of signature” is still in my account for shipping but other than that really like the new website and the ease of ordering!

                            Good point, it may not be but @ShopatIronHeart will make sure to add it to your order now

                            last edited by 17 Apr 2025, 12:44 1 Reply Last reply Reply Quote 1
                            • A
                              Alex
                              IHUK Crew
                              @Travis2375
                              Joined: 28 Sept 2009

                              @Travis2375 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                              Is there still going to be a mention as to whether something is Continuous Production or not?

                              This was a good example of a great idea, that was deployed poorly, especially as the range of goods, and production delays grew.

                              Its going to be one of the first bits of post launch development we look at, so that we can display the information in a better, more user friendly way.

                              last edited by 17 Apr 2025, 12:55 1 Reply Last reply Reply Quote 1
                              • J
                                JoshC
                                IHUK Crew
                                @northsouthdenimguy
                                Joined: 18 Nov 2021

                                @northsouthdenimguy so it hadn't carried over I'm afraid, but I have added a note to your order/future orders for the "release of signature" so that is all sorted for you.

                                last edited by 17 Apr 2025, 12:57 N 1 Reply Last reply 17 Apr 2025, 13:42 Reply Quote 1
                                • A
                                  AdamJ
                                  IHUK Crew
                                  @Travis2375
                                  Joined: 29 Jun 2017

                                  @Travis2375 All uhfs now present

                                  The devil is in the detail..

                                  last edited by 17 Apr 2025, 12:57 1 Reply Last reply Reply Quote 0
                                  • P
                                    popvulture
                                    見習いボス
                                    Joined: 2 Oct 2018

                                    After an initial scan, my first impression is that everything looks really sharp! Love the design, and I’m noticing all kinds of cool little touches that give it a great new level of sophistication.

                                    Only thing that jumped out at me was with Future Releases. I feel like “Shop Now” might be a bit misleading for people who don’t know the way this section works. Also when I went to the page, all of the red “Out of Stock” bits on each item seemed odd. I guess this is all just a question of copy — I think it’d be clearer if it just said something like “explore” vs “shop now” and “coming soon” instead of “out of stock.”

                                    As is, to someone unfamiliar with the section, it could seem like these items are available for purchase, but it’s too late and they’re all sold out.

                                    WTB
                                    IHSH-IHG-BLK XXL
                                    Sugar Cane Coke Stripe SS L charcoal

                                    last edited by popvulture 17 Apr 2025, 13:09 A 1 Reply Last reply 17 Apr 2025, 13:22 Reply Quote 0
                                    • J
                                      jordanscollected
                                      啓蒙家
                                      Joined: 13 Nov 2018

                                      My Serge Windbreaker lists as $1 less than I paid. How do I go about getting my refund? (I don't know how to do the sarcastic emoji)

                                      world tours:
                                      888 Fat guy chocolate WT
                                      Mad Red x2
                                      Wabidashery

                                      last edited by 17 Apr 2025, 13:09 A A 2 Replies Last reply 17 Apr 2025, 13:20 Reply Quote 1
                                      • S
                                        SiRockxx
                                        Raw and Unwashed
                                        Joined: 31 Mar 2025

                                        Very nice! The new site looks good and seems to work nice and smooth. Nice work everybody involved.

                                        last edited by 17 Apr 2025, 13:10 1 Reply Last reply Reply Quote 0
                                        • A
                                          AdamJ
                                          IHUK Crew
                                          @jordanscollected
                                          Joined: 29 Jun 2017

                                          @jordanscollected 😂

                                          The devil is in the detail..

                                          last edited by 17 Apr 2025, 13:20 1 Reply Last reply Reply Quote 0
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