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    Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • Sir_Cuffs-a-LotS
      Sir_Cuffs-a-Lot
      The Unwoven
      @Alex
      Joined:

      @Alex I was actually in the process of doing it myself on the site when I received the email. My first attempt on my own didn’t work (could have been my passwords did not match), but worked without issue when I activated via email.

      last edited by AlexA 1 Reply Last reply Reply Quote 1
      • AlexA
        Alex
        IHUK Crew
        @Luijim78
        Joined:

        @Luijim78 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

        the only thing is that you had to re-enter the voucher code,

        Your loyalty voucher?

        last edited by Luijim78L 1 Reply Last reply Reply Quote 1
        • AlexA
          Alex
          IHUK Crew
          @Sir_Cuffs-a-Lot
          Joined:

          @Sir_Cuffs-a-Lot perfect thank you

          last edited by 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            Joined:

            Terms that classify if the product is going to be core or not such as: "Continuous Production", "Seasonal Release" will be implemented in the near future when we work out the best way to display the information

            The devil is in the detail..

            last edited by seawolfS 1 Reply Last reply Reply Quote 3
            • M
              MP
              Raw and Unwashed
              Joined:

              Screenshot_20250417_201712_Chrome.jpg
              Screenshot_20250417_201118_Chrome.jpg

              last edited by 1 Reply Last reply Reply Quote 1
              • M
                MP
                Raw and Unwashed
                Joined:

                Hi guys, one of the forum links is not working, as above.

                Also, I can't seem to get an email to reset my password via the 'forgot my password' method

                Looks great though, love the design!

                Matt

                last edited by AdamJA 1 Reply Last reply Reply Quote 1
                • P
                  prpx
                  Haraki san Expert
                  Joined:

                  same as @MP

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @MP
                    Joined:

                    @MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

                    The devil is in the detail..

                    last edited by M 1 Reply Last reply Reply Quote 0
                    • Sir_Cuffs-a-LotS
                      Sir_Cuffs-a-Lot
                      The Unwoven
                      Joined:

                      Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                      last edited by AlexA 1 Reply Last reply Reply Quote 0
                      • John GaltJ
                        John Galt
                        啓蒙家
                        Joined:

                        @Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

                        No one’s happiness but my own is in my power to achieve or to destroy.

                        last edited by AdamJA 1 Reply Last reply Reply Quote 0
                        • neph93N
                          neph93
                          見習いボス
                          Joined:

                          Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

                          “Some of those that work forces
                          Are the same that burn crosses”

                          • Virginia Woolf
                          last edited by AdamJA 1 Reply Last reply Reply Quote 1
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @John Galt
                            Joined:

                            @John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

                            We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

                            The devil is in the detail..

                            last edited by P 1 Reply Last reply Reply Quote 0
                            • M
                              MP
                              Raw and Unwashed
                              @AdamJ
                              Joined:

                              @AdamJ

                              Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

                              Orders all seem to be there, going back to 2014 😀

                              Cheers
                              Matt

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @neph93
                                Joined:

                                @neph93 I have triggered yours manually now mate, check for me please

                                The devil is in the detail..

                                last edited by neph93N 1 Reply Last reply Reply Quote 1
                                • P
                                  prpx
                                  Haraki san Expert
                                  @AdamJ
                                  Joined:

                                  @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

                                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                  • AdamJA
                                    AdamJ
                                    IHUK Crew
                                    @prpx
                                    Joined:

                                    @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

                                    The devil is in the detail..

                                    last edited by P 1 Reply Last reply Reply Quote 0
                                    • P
                                      prpx
                                      Haraki san Expert
                                      @AdamJ
                                      Joined:

                                      @AdamJ - done 👍

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • DeeDee85D
                                        DeeDee85
                                        啓蒙家
                                        Joined:

                                        The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

                                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                                        • ARNCA
                                          ARNC
                                          啓蒙家
                                          Joined:

                                          Same as MP - activation email arrived just now and the process was smooth.

                                          I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

                                          “Every day that you survive you get a free sunset“

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • T
                                            talexander
                                            Raw and Unwashed
                                            Joined:

                                            Is the wishlist gone, or am I just not seeing it?

                                            last edited by 1 Reply Last reply Reply Quote 0
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