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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AlexA
      Alex
      IHUK Crew
      @Go For Chill
      Joined:

      @Go-For-Chill some good thoughts, thank you

      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        @Stringthing75
        Joined:

        @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

        On the main front page menu, if you click on "Tops" there is a separate window that appears for "Ultra Heavy Flannels" but apart from that window (which crucially you also don't see on mobile) there's no option to select Ultra Heavy Flannels.

        It is impossible to match all functionality between mobile and desktop, so there are some bonus things you can to fill your view port when browsing on desktop.

        last edited by S 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          @Stringthing75
          Joined:

          @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

          Even if you then go into the Shirts section, and select "shirt type" there's no distinct UHF option.

          This was on the list from final beta testing to sort, and it was missed sorry. There will soon be fabric type filter for shirts

          last edited by 1 Reply Last reply Reply Quote 2
          • AlexA
            Alex
            IHUK Crew
            @northsouthdenimguy
            Joined:

            @northsouthdenimguy said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

            Just a general note for the Shop app, it defaults to stacking(at least for me). I guess I should pay more attention..You have to manually change it to “ship now” I’ve never had to do that as I guess other retailers don’t have that stacking option?

            This should be sorted now, thanks for flagging

            last edited by 1 Reply Last reply Reply Quote 1
            • robinvonbatmanR
              robinvonbatman
              Joined:

              Sorry I missed the information but I recognized that some prices are changed (rise) with the relaunch of the website. Will there be a statement about this, as was the case with the last price increase?

              last edited by AlexA 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                @robinvonbatman
                Joined:

                @robinvonbatman can you give me an example? No prices have been changed deliberately

                last edited by seawolfS 1 Reply Last reply Reply Quote 0
                • long_john86L
                  long_john86
                  Iron Heart Deity
                  Joined:

                  Congratulations on the new site chaps. It is SUPERB.

                  On the old site when logged in it would have loyalty codes / store credit codes sat there ready to ‘add’ when going through the purchase process. Has this feature gone now?

                  I have also been playing around with the filters and it is awesome - much more slick and responsive! Hurrah!

                  6'4". Wingspan of Phelps.

                  WTB:
                  IHSH-399-ORA - Tag XXL
                  IHSH-260-PPL - Tag XXXL
                  IH-888S-SLBod - Tag 36

                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                  • louisboscoL
                    louisbosco
                    啓蒙家
                    Joined:

                    website's fine, forum isn't working. can't load it without a VPN

                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                    • Harvey Specter
                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                    • SKTS
                      SKT
                      見習いボス
                      Joined:

                      I think the new site looks awesome and the functionality seems to be a huge improvement. I’ll put my vote in to return the wishlist though. Well done guys!!

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        @louisbosco
                        Joined:

                        @louisbosco location restrictions will be disabled today mate

                        last edited by 1 Reply Last reply Reply Quote 1
                        • louisboscoL
                          louisbosco
                          啓蒙家
                          Joined:

                          cheers mate will test again. website looking lovely and sharp as I browse through it.

                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                          • Harvey Specter
                          last edited by AlexA louisboscoL 2 Replies Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            @louisbosco
                            Joined:

                            @louisbosco thank you!

                            last edited by 1 Reply Last reply Reply Quote 0
                            • robinvonbatmanR
                              robinvonbatman
                              Joined:

                              @Alex Sorry, I must have gotten something mixed up and looked at it the wrong way. Everything's fine, false alarm. Sorry for the misunderstanding.

                              last edited by AlexA 1 Reply Last reply Reply Quote 0
                              • AlexA
                                Alex
                                IHUK Crew
                                @robinvonbatman
                                Joined:

                                @robinvonbatman phew!

                                last edited by 1 Reply Last reply Reply Quote 1
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  @long_john86
                                  Joined:

                                  @long_john86 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                  On the old site when logged in it would have loyalty codes / store credit codes sat there ready to ‘add’ when going through the purchase process. Has this feature gone now?

                                  Temporarily, yes. We tested that all the codes were ported across properly, but didnt think to test visibility. We have a fix lined up, but it cant be deployed until after the Easter break in case we break anything that we cannot fix in house.

                                  last edited by long_john86L 1 Reply Last reply Reply Quote 2
                                  • long_john86L
                                    long_john86
                                    Iron Heart Deity
                                    @Alex
                                    Joined:

                                    @Alex Thanks for the update. Glad to hear it’s on the radar. Hope you’re all going to take some time over Easter to chill and reflect on how awesome the new site is!!

                                    6'4". Wingspan of Phelps.

                                    WTB:
                                    IHSH-399-ORA - Tag XXL
                                    IHSH-260-PPL - Tag XXXL
                                    IH-888S-SLBod - Tag 36

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • KasiK
                                      Kasi
                                      見習いボス
                                      Joined:

                                      Nailed it.. at top notch working speed

                                      The world's insane
                                      While you drink champagne
                                      And I'm livin' in black rain 4Q 🖕

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • EdHE
                                        EdH
                                        Iron Heart Deity
                                        @Alex
                                        Joined:

                                        @Alex That fixed it, my bad. (Though I think that "in stock" should be implied in the Outlet section!)

                                        Take the dive...

                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • V
                                          VegaS10
                                          Raw and Unwashed
                                          Joined:

                                          Is the shop "future releases"tab gone?

                                          I'm eyeing a duck cpo, and occasionally click the link to check in on the process.

                                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                                          • S
                                            Stringthing75
                                            Raw and Unwashed
                                            @Alex
                                            Joined:

                                            @Alex Yeah that's cool about not seeing it on mobile, I was just stating it to show that even on desktop that's the only way you can get to them, and therefore on mobile you can't.
                                            Definitely not expecting functionality itself to be the same on both sites.....no probs.

                                            last edited by 1 Reply Last reply Reply Quote 0
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