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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • northsouthdenimguyN
      northsouthdenimguy
      Haraki san Expert
      @JoshC
      Joined:

      @JoshC

      Ok, no problem!

      Just a general note for the Shop app, it defaults to stacking(at least for me). I guess I should pay more attention..You have to manually change it to “ship now” I’ve never had to do that as I guess other retailers don’t have that stacking option?

      @selveldgesteps

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • S
        Stringthing75
        Raw and Unwashed
        Joined:

        On the main front page menu, if you click on "Tops" there is a separate window that appears for "Ultra Heavy Flannels" but apart from that window (which crucially you also don't see on mobile) there's no option to select Ultra Heavy Flannels.
        Under Tops you have "Shirts, T-Shirts, Knits/Sweats, and Vests".

        Even if you then go into the Shirts section, and select "shirt type" there's no distinct UHF option. You'd have to know the weight and/or the specific cut. And even just selecting Western or Work would also bring up other non UHF shirts. As one of the main Iron Heart things I just thought it'd be there. I am sure it was before?

        Missing a trick maybe somewhere there? Seems a bit of a dive to get to it, and even then you'd have to know weights and cuts. Not everyone does. And they sometimes change.

        last edited by Stringthing75 AlexA 2 Replies Last reply Reply Quote 0
        • Go For ChillG
          Go For Chill
          Haraki san Expert
          Joined:

          IMG_6154.jpeg

          I’m on Safari Mobile.

          The filters are working well, but once you go back to the results, the number of items at the top never changes. It says 149 regardless of how many items my set of filters are currently showing me.

          One other minor annoyance: once filters are applied, nowhere does the site show me all of my active filters at once. Some sites have these listed at the top of the results page. Sites that list active filters in this way also often have an X beside each active filter so that you can easily remove them without going through every dropdown again to find the ones you have turned on.

          IMO the filter functionality and ease of use is paramount for companies like Iron Heart that drop batches of products that sell out quickly instead of keeping all items in stock at all times.

          Here is Self Edge’s site showing what I’m referring to.
          IMG_6155.jpeg

          "Opportunity is missed by most people because it is dressed in overalls and looks like work." -Thomas Edison

          last edited by Go For Chill AlexA 1 Reply Last reply Reply Quote 1
          • AlexA
            Alex
            IHUK Crew
            @Go For Chill
            Joined:

            @Go-For-Chill some good thoughts, thank you

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              @Stringthing75
              Joined:

              @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

              On the main front page menu, if you click on "Tops" there is a separate window that appears for "Ultra Heavy Flannels" but apart from that window (which crucially you also don't see on mobile) there's no option to select Ultra Heavy Flannels.

              It is impossible to match all functionality between mobile and desktop, so there are some bonus things you can to fill your view port when browsing on desktop.

              last edited by S 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                @Stringthing75
                Joined:

                @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                Even if you then go into the Shirts section, and select "shirt type" there's no distinct UHF option.

                This was on the list from final beta testing to sort, and it was missed sorry. There will soon be fabric type filter for shirts

                last edited by 1 Reply Last reply Reply Quote 2
                • AlexA
                  Alex
                  IHUK Crew
                  @northsouthdenimguy
                  Joined:

                  @northsouthdenimguy said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                  Just a general note for the Shop app, it defaults to stacking(at least for me). I guess I should pay more attention..You have to manually change it to “ship now” I’ve never had to do that as I guess other retailers don’t have that stacking option?

                  This should be sorted now, thanks for flagging

                  last edited by 1 Reply Last reply Reply Quote 1
                  • robinvonbatmanR
                    robinvonbatman
                    Joined:

                    Sorry I missed the information but I recognized that some prices are changed (rise) with the relaunch of the website. Will there be a statement about this, as was the case with the last price increase?

                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      @robinvonbatman
                      Joined:

                      @robinvonbatman can you give me an example? No prices have been changed deliberately

                      last edited by seawolfS 1 Reply Last reply Reply Quote 0
                      • long_john86L
                        long_john86
                        Iron Heart Deity
                        Joined:

                        Congratulations on the new site chaps. It is SUPERB.

                        On the old site when logged in it would have loyalty codes / store credit codes sat there ready to ‘add’ when going through the purchase process. Has this feature gone now?

                        I have also been playing around with the filters and it is awesome - much more slick and responsive! Hurrah!

                        6'4". Wingspan of Phelps.

                        WTB:
                        IHSH-399-ORA - Tag XXL
                        IHSH-260-PPL - Tag XXXL
                        IH-888S-SLBod - Tag 36

                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                        • louisboscoL
                          louisbosco
                          啓蒙家
                          Joined:

                          website's fine, forum isn't working. can't load it without a VPN

                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                          • Harvey Specter
                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                          • SKTS
                            SKT
                            見習いボス
                            Joined:

                            I think the new site looks awesome and the functionality seems to be a huge improvement. I’ll put my vote in to return the wishlist though. Well done guys!!

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              @louisbosco
                              Joined:

                              @louisbosco location restrictions will be disabled today mate

                              last edited by 1 Reply Last reply Reply Quote 1
                              • louisboscoL
                                louisbosco
                                啓蒙家
                                Joined:

                                cheers mate will test again. website looking lovely and sharp as I browse through it.

                                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                • Harvey Specter
                                last edited by AlexA louisboscoL 2 Replies Last reply Reply Quote 0
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  @louisbosco
                                  Joined:

                                  @louisbosco thank you!

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • robinvonbatmanR
                                    robinvonbatman
                                    Joined:

                                    @Alex Sorry, I must have gotten something mixed up and looked at it the wrong way. Everything's fine, false alarm. Sorry for the misunderstanding.

                                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                                    • AlexA
                                      Alex
                                      IHUK Crew
                                      @robinvonbatman
                                      Joined:

                                      @robinvonbatman phew!

                                      last edited by 1 Reply Last reply Reply Quote 1
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        @long_john86
                                        Joined:

                                        @long_john86 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        On the old site when logged in it would have loyalty codes / store credit codes sat there ready to ‘add’ when going through the purchase process. Has this feature gone now?

                                        Temporarily, yes. We tested that all the codes were ported across properly, but didnt think to test visibility. We have a fix lined up, but it cant be deployed until after the Easter break in case we break anything that we cannot fix in house.

                                        last edited by long_john86L 1 Reply Last reply Reply Quote 2
                                        • long_john86L
                                          long_john86
                                          Iron Heart Deity
                                          @Alex
                                          Joined:

                                          @Alex Thanks for the update. Glad to hear it’s on the radar. Hope you’re all going to take some time over Easter to chill and reflect on how awesome the new site is!!

                                          6'4". Wingspan of Phelps.

                                          WTB:
                                          IHSH-399-ORA - Tag XXL
                                          IHSH-260-PPL - Tag XXXL
                                          IH-888S-SLBod - Tag 36

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • KasiK
                                            Kasi
                                            見習いボス
                                            Joined:

                                            Nailed it.. at top notch working speed

                                            The world's insane
                                            While you drink champagne
                                            And I'm livin' in black rain 4Q 🖕

                                            last edited by 1 Reply Last reply Reply Quote 1
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