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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • S
    Stringthing75
    Raw and Unwashed
    Joined: 6 Oct 2023

    On the main front page menu, if you click on "Tops" there is a separate window that appears for "Ultra Heavy Flannels" but apart from that window (which crucially you also don't see on mobile) there's no option to select Ultra Heavy Flannels.
    Under Tops you have "Shirts, T-Shirts, Knits/Sweats, and Vests".

    Even if you then go into the Shirts section, and select "shirt type" there's no distinct UHF option. You'd have to know the weight and/or the specific cut. And even just selecting Western or Work would also bring up other non UHF shirts. As one of the main Iron Heart things I just thought it'd be there. I am sure it was before?

    Missing a trick maybe somewhere there? Seems a bit of a dive to get to it, and even then you'd have to know weights and cuts. Not everyone does. And they sometimes change.

    last edited by Stringthing75 17 Apr 2025, 13:52 A 2 Replies Last reply 17 Apr 2025, 14:06 Reply Quote 0
    • G
      Go For Chill
      Haraki san Prodigy
      Joined: 3 Jan 2025

      IMG_6154.jpeg

      I’m on Safari Mobile.

      The filters are working well, but once you go back to the results, the number of items at the top never changes. It says 149 regardless of how many items my set of filters are currently showing me.

      One other minor annoyance: once filters are applied, nowhere does the site show me all of my active filters at once. Some sites have these listed at the top of the results page. Sites that list active filters in this way also often have an X beside each active filter so that you can easily remove them without going through every dropdown again to find the ones you have turned on.

      IMO the filter functionality and ease of use is paramount for companies like Iron Heart that drop batches of products that sell out quickly instead of keeping all items in stock at all times.

      Here is Self Edge’s site showing what I’m referring to.
      IMG_6155.jpeg

      "Opportunity is missed by most people because it is dressed in overalls and looks like work." -Thomas Edison

      last edited by Go For Chill 17 Apr 2025, 14:00 A 1 Reply Last reply 17 Apr 2025, 14:05 Reply Quote 1
      • A
        Alex
        IHUK Crew
        @Go For Chill
        Joined: 28 Sept 2009

        @Go-For-Chill some good thoughts, thank you

        last edited by 17 Apr 2025, 14:05 1 Reply Last reply Reply Quote 0
        • A
          Alex
          IHUK Crew
          @Stringthing75
          Joined: 28 Sept 2009

          @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

          On the main front page menu, if you click on "Tops" there is a separate window that appears for "Ultra Heavy Flannels" but apart from that window (which crucially you also don't see on mobile) there's no option to select Ultra Heavy Flannels.

          It is impossible to match all functionality between mobile and desktop, so there are some bonus things you can to fill your view port when browsing on desktop.

          last edited by 17 Apr 2025, 14:06 S 1 Reply Last reply 17 Apr 2025, 14:50 Reply Quote 0
          • A
            Alex
            IHUK Crew
            @Stringthing75
            Joined: 28 Sept 2009

            @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

            Even if you then go into the Shirts section, and select "shirt type" there's no distinct UHF option.

            This was on the list from final beta testing to sort, and it was missed sorry. There will soon be fabric type filter for shirts

            last edited by 17 Apr 2025, 14:06 1 Reply Last reply Reply Quote 2
            • A
              Alex
              IHUK Crew
              @northsouthdenimguy
              Joined: 28 Sept 2009

              @northsouthdenimguy said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

              Just a general note for the Shop app, it defaults to stacking(at least for me). I guess I should pay more attention..You have to manually change it to “ship now” I’ve never had to do that as I guess other retailers don’t have that stacking option?

              This should be sorted now, thanks for flagging

              last edited by 17 Apr 2025, 14:10 1 Reply Last reply Reply Quote 1
              • R
                robinvonbatman
                Joined: 12 Sept 2023

                Sorry I missed the information but I recognized that some prices are changed (rise) with the relaunch of the website. Will there be a statement about this, as was the case with the last price increase?

                last edited by 17 Apr 2025, 14:13 A 1 Reply Last reply 17 Apr 2025, 14:15 Reply Quote 0
                • A
                  Alex
                  IHUK Crew
                  @robinvonbatman
                  Joined: 28 Sept 2009

                  @robinvonbatman can you give me an example? No prices have been changed deliberately

                  last edited by 17 Apr 2025, 14:15 S 1 Reply Last reply 18 Apr 2025, 14:01 Reply Quote 0
                  • L
                    long_john86
                    Iron Heart Deity
                    Joined: 30 Oct 2023

                    Congratulations on the new site chaps. It is SUPERB.

                    On the old site when logged in it would have loyalty codes / store credit codes sat there ready to ‘add’ when going through the purchase process. Has this feature gone now?

                    I have also been playing around with the filters and it is awesome - much more slick and responsive! Hurrah!

                    6'4". Wingspan of Phelps.

                    WTB:
                    IHSH-399-ORA - Tag XXL
                    IHSH-260-PPL - Tag XXXL
                    IH-888S-SLBod - Tag 36

                    last edited by 17 Apr 2025, 14:19 A 1 Reply Last reply 17 Apr 2025, 14:34 Reply Quote 0
                    • L
                      louisbosco
                      啓蒙家
                      Joined: 21 Feb 2013

                      website's fine, forum isn't working. can't load it without a VPN

                      "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                      • Harvey Specter
                      last edited by 17 Apr 2025, 14:24 A 1 Reply Last reply 17 Apr 2025, 14:28 Reply Quote 0
                      • S
                        SKT
                        見習いボス
                        Joined: 26 Aug 2019

                        I think the new site looks awesome and the functionality seems to be a huge improvement. I’ll put my vote in to return the wishlist though. Well done guys!!

                        last edited by 17 Apr 2025, 14:27 1 Reply Last reply Reply Quote 0
                        • A
                          Alex
                          IHUK Crew
                          @louisbosco
                          Joined: 28 Sept 2009

                          @louisbosco location restrictions will be disabled today mate

                          last edited by 17 Apr 2025, 14:28 1 Reply Last reply Reply Quote 1
                          • L
                            louisbosco
                            啓蒙家
                            Joined: 21 Feb 2013

                            cheers mate will test again. website looking lovely and sharp as I browse through it.

                            "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                            • Harvey Specter
                            last edited by 17 Apr 2025, 14:28 A L 2 Replies Last reply 17 Apr 2025, 14:29 Reply Quote 0
                            • A
                              Alex
                              IHUK Crew
                              @louisbosco
                              Joined: 28 Sept 2009

                              @louisbosco thank you!

                              last edited by 17 Apr 2025, 14:29 1 Reply Last reply Reply Quote 0
                              • R
                                robinvonbatman
                                Joined: 12 Sept 2023

                                @Alex Sorry, I must have gotten something mixed up and looked at it the wrong way. Everything's fine, false alarm. Sorry for the misunderstanding.

                                last edited by 17 Apr 2025, 14:30 A 1 Reply Last reply 17 Apr 2025, 14:31 Reply Quote 0
                                • A
                                  Alex
                                  IHUK Crew
                                  @robinvonbatman
                                  Joined: 28 Sept 2009

                                  @robinvonbatman phew!

                                  last edited by 17 Apr 2025, 14:31 1 Reply Last reply Reply Quote 1
                                  • A
                                    Alex
                                    IHUK Crew
                                    @long_john86
                                    Joined: 28 Sept 2009

                                    @long_john86 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                    On the old site when logged in it would have loyalty codes / store credit codes sat there ready to ‘add’ when going through the purchase process. Has this feature gone now?

                                    Temporarily, yes. We tested that all the codes were ported across properly, but didnt think to test visibility. We have a fix lined up, but it cant be deployed until after the Easter break in case we break anything that we cannot fix in house.

                                    last edited by 17 Apr 2025, 14:34 L 1 Reply Last reply 17 Apr 2025, 14:36 Reply Quote 2
                                    • L
                                      long_john86
                                      Iron Heart Deity
                                      @Alex
                                      Joined: 30 Oct 2023

                                      @Alex Thanks for the update. Glad to hear it’s on the radar. Hope you’re all going to take some time over Easter to chill and reflect on how awesome the new site is!!

                                      6'4". Wingspan of Phelps.

                                      WTB:
                                      IHSH-399-ORA - Tag XXL
                                      IHSH-260-PPL - Tag XXXL
                                      IH-888S-SLBod - Tag 36

                                      last edited by 17 Apr 2025, 14:36 1 Reply Last reply Reply Quote 0
                                      • K
                                        Kasi
                                        見習いボス
                                        Joined: 9 Oct 2014

                                        Nailed it.. at top notch working speed

                                        The world's insane
                                        While you drink champagne
                                        And I'm livin' in black rain 4Q 🖕

                                        last edited by 17 Apr 2025, 14:38 1 Reply Last reply Reply Quote 1
                                        • E
                                          EdH
                                          Iron Heart Deity
                                          @Alex
                                          Joined: 2 Jan 2022

                                          @Alex That fixed it, my bad. (Though I think that "in stock" should be implied in the Outlet section!)

                                          Take the dive...

                                          last edited by 17 Apr 2025, 14:43 1 Reply Last reply Reply Quote 0
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