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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • A
    Alex
    IHUK Crew
    @Go For Chill
    Joined: 28 Sept 2009

    @Go-For-Chill some good thoughts, thank you

    last edited by 24 days ago 1 Reply Last reply Reply Quote 0
    • A
      Alex
      IHUK Crew
      @Stringthing75
      Joined: 28 Sept 2009

      @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

      On the main front page menu, if you click on "Tops" there is a separate window that appears for "Ultra Heavy Flannels" but apart from that window (which crucially you also don't see on mobile) there's no option to select Ultra Heavy Flannels.

      It is impossible to match all functionality between mobile and desktop, so there are some bonus things you can to fill your view port when browsing on desktop.

      last edited by 24 days ago S 1 Reply Last reply 24 days ago Reply Quote 0
      • A
        Alex
        IHUK Crew
        @Stringthing75
        Joined: 28 Sept 2009

        @Stringthing75 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

        Even if you then go into the Shirts section, and select "shirt type" there's no distinct UHF option.

        This was on the list from final beta testing to sort, and it was missed sorry. There will soon be fabric type filter for shirts

        last edited by 24 days ago 1 Reply Last reply Reply Quote 2
        • A
          Alex
          IHUK Crew
          @northsouthdenimguy
          Joined: 28 Sept 2009

          @northsouthdenimguy said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

          Just a general note for the Shop app, it defaults to stacking(at least for me). I guess I should pay more attention..You have to manually change it to “ship now” I’ve never had to do that as I guess other retailers don’t have that stacking option?

          This should be sorted now, thanks for flagging

          last edited by 24 days ago 1 Reply Last reply Reply Quote 1
          • R
            robinvonbatman
            Joined: 12 Sept 2023

            Sorry I missed the information but I recognized that some prices are changed (rise) with the relaunch of the website. Will there be a statement about this, as was the case with the last price increase?

            last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
            • A
              Alex
              IHUK Crew
              @robinvonbatman
              Joined: 28 Sept 2009

              @robinvonbatman can you give me an example? No prices have been changed deliberately

              last edited by 24 days ago S 1 Reply Last reply 23 days ago Reply Quote 0
              • L
                long_john86
                Iron Heart Deity
                Joined: 30 Oct 2023

                Congratulations on the new site chaps. It is SUPERB.

                On the old site when logged in it would have loyalty codes / store credit codes sat there ready to ‘add’ when going through the purchase process. Has this feature gone now?

                I have also been playing around with the filters and it is awesome - much more slick and responsive! Hurrah!

                6'4". Wingspan of Phelps.

                WTB:
                IHSH-399-ORA - Tag XXL
                IHSH-260-PPL - Tag XXXL
                IH-888S-SLBod - Tag 36

                last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
                • L
                  louisbosco
                  啓蒙家
                  Joined: 21 Feb 2013

                  website's fine, forum isn't working. can't load it without a VPN

                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                  • Harvey Specter
                  last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
                  • S
                    SKT
                    見習いボス
                    Joined: 26 Aug 2019

                    I think the new site looks awesome and the functionality seems to be a huge improvement. I’ll put my vote in to return the wishlist though. Well done guys!!

                    last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                    • A
                      Alex
                      IHUK Crew
                      @louisbosco
                      Joined: 28 Sept 2009

                      @louisbosco location restrictions will be disabled today mate

                      last edited by 24 days ago 1 Reply Last reply Reply Quote 1
                      • L
                        louisbosco
                        啓蒙家
                        Joined: 21 Feb 2013

                        cheers mate will test again. website looking lovely and sharp as I browse through it.

                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                        • Harvey Specter
                        last edited by 24 days ago A L 2 Replies Last reply 24 days ago Reply Quote 0
                        • A
                          Alex
                          IHUK Crew
                          @louisbosco
                          Joined: 28 Sept 2009

                          @louisbosco thank you!

                          last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                          • R
                            robinvonbatman
                            Joined: 12 Sept 2023

                            @Alex Sorry, I must have gotten something mixed up and looked at it the wrong way. Everything's fine, false alarm. Sorry for the misunderstanding.

                            last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
                            • A
                              Alex
                              IHUK Crew
                              @robinvonbatman
                              Joined: 28 Sept 2009

                              @robinvonbatman phew!

                              last edited by 24 days ago 1 Reply Last reply Reply Quote 1
                              • A
                                Alex
                                IHUK Crew
                                @long_john86
                                Joined: 28 Sept 2009

                                @long_john86 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                On the old site when logged in it would have loyalty codes / store credit codes sat there ready to ‘add’ when going through the purchase process. Has this feature gone now?

                                Temporarily, yes. We tested that all the codes were ported across properly, but didnt think to test visibility. We have a fix lined up, but it cant be deployed until after the Easter break in case we break anything that we cannot fix in house.

                                last edited by 24 days ago L 1 Reply Last reply 24 days ago Reply Quote 2
                                • L
                                  long_john86
                                  Iron Heart Deity
                                  @Alex
                                  Joined: 30 Oct 2023

                                  @Alex Thanks for the update. Glad to hear it’s on the radar. Hope you’re all going to take some time over Easter to chill and reflect on how awesome the new site is!!

                                  6'4". Wingspan of Phelps.

                                  WTB:
                                  IHSH-399-ORA - Tag XXL
                                  IHSH-260-PPL - Tag XXXL
                                  IH-888S-SLBod - Tag 36

                                  last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                                  • K
                                    Kasi
                                    見習いボス
                                    Joined: 9 Oct 2014

                                    Nailed it.. at top notch working speed

                                    The world's insane
                                    While you drink champagne
                                    And I'm livin' in black rain 4Q 🖕

                                    last edited by 24 days ago 1 Reply Last reply Reply Quote 1
                                    • E
                                      EdH
                                      Iron Heart Deity
                                      @Alex
                                      Joined: 2 Jan 2022

                                      @Alex That fixed it, my bad. (Though I think that "in stock" should be implied in the Outlet section!)

                                      Take the dive...

                                      last edited by 24 days ago 1 Reply Last reply Reply Quote 0
                                      • V
                                        VegaS10
                                        Raw and Unwashed
                                        Joined: 10 Dec 2021

                                        Is the shop "future releases"tab gone?

                                        I'm eyeing a duck cpo, and occasionally click the link to check in on the process.

                                        last edited by 24 days ago A 1 Reply Last reply 24 days ago Reply Quote 0
                                        • S
                                          Stringthing75
                                          Raw and Unwashed
                                          @Alex
                                          Joined: 6 Oct 2023

                                          @Alex Yeah that's cool about not seeing it on mobile, I was just stating it to show that even on desktop that's the only way you can get to them, and therefore on mobile you can't.
                                          Definitely not expecting functionality itself to be the same on both sites.....no probs.

                                          last edited by 24 days ago 1 Reply Last reply Reply Quote 0
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