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    Important Information: US Tariff Import Changes

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • todyT
      tody
      啓蒙家
      Joined:

      The shop has no filter to toggle between the short- and longsleeve shirts.

      last edited by AdamJA 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @tody
        Joined:

        @tody we can remedy that no problem

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 0
        • G
          Gavin666
          Raw and Unwashed
          Joined:

          Not so much a bug with the new website but I just received an email saying about of stock item I wanted (777ib) was back in stock, a day and a half after it was released. Had that been a fast selling item I would have missed it had I not seen it in forum, or social media.

          last edited by AdamJA 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            @Gavin666
            Joined:

            @Gavin666 thanks for reporting. We're looking in to why this is happening

            The devil is in the detail..

            last edited by 1 Reply Last reply Reply Quote 0
            • CosmoSix5C
              CosmoSix5
              Haraki san Prodigy
              Joined:

              I'm receiving a delivery today, second since the new website and again no signature is required. If this is as intended it's no problem. my area is safe secluded and my ups driver and I basically know each other lol. I've made no request(that I remember) for this.

              John 1 1-3 ❤️♥️❤️♥️

              last edited by AdamJA 1 Reply Last reply Reply Quote 0
              • AdamJA
                AdamJ
                IHUK Crew
                @CosmoSix5
                Joined:

                @CosmoSix5 Sorry about that, I'll check this out for you. Signature requirement should be assigned by default.

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 0
                • GrahamG
                  Graham
                  IHUK Crew
                  Joined:

                  @CosmoSix5

                  Sorry for the scare. This was a little glitch on our shipping program and shipping a few without the signature. All fixed now 🙂

                  🤘

                  last edited by 1 Reply Last reply Reply Quote 1
                  • BrianB
                    Brian
                    Joined:

                    Went to compare the purple uhf with the orange slubby one for sizing guide
                    And got this as the result

                    IMG_8273.png

                    I definitely have a medium in the orange same as the grey one but the compare bit only gives me a choice of 29 or 30

                    last edited by AdamJA 1 Reply Last reply Reply Quote 1
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @Brian
                      Joined:

                      @Brian thanks for reporting, it was missing it's chart altogether! I have fixed so you should now be able to compare as expected

                      The devil is in the detail..

                      last edited by BrianB 1 Reply Last reply Reply Quote 0
                      • BrianB
                        Brian
                        @AdamJ
                        Joined:

                        @AdamJ legend thank you

                        last edited by 1 Reply Last reply Reply Quote 0
                        • G
                          Gavin666
                          Raw and Unwashed
                          Joined:

                          I can only seem to find and go into Re-Love via the box further down the page and not via the menu on the top left with shop, outlet etc

                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            @Gavin666
                            Joined:

                            @Gavin666

                            Under past and future. May not be the best long term spot for it but we were struggling to find it a home when we moved
                            IMG_5254.jpeg

                            last edited by 1 Reply Last reply Reply Quote 1
                            • EdHE
                              EdH
                              Iron Heart Deity
                              Joined:

                              Suggestion: I was browsing the FW25 preview page earlier and thought it would be helpful if there was a filter for the various store categories. E.g. Jackets, Shirts, Pants, Cut & Sewn, etc.

                              Take the dive...

                              last edited by AdamJA 1 Reply Last reply Reply Quote 0
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @EdH
                                Joined:

                                @EdH consider it done

                                The devil is in the detail..

                                last edited by EdHE 1 Reply Last reply Reply Quote 1
                                • EdHE
                                  EdH
                                  Iron Heart Deity
                                  @AdamJ
                                  Joined:

                                  @AdamJ You guys are on it!

                                  Take the dive...

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • H
                                    hbg1
                                    Haraki san Student
                                    Joined:

                                    Sorted, please diaregard ✌🏻

                                    last edited by hbg1 1 Reply Last reply Reply Quote 0
                                    • long_john86L
                                      long_john86
                                      Iron Heart Deity
                                      Joined:

                                      Does all sizing information (size guide) for a garment disappear from the website once it is completely out of stock across all sizes?

                                      6'4". Wingspan of Phelps.

                                      WTB:
                                      IHSH-399-ORA - Tag XXL
                                      IHSH-260-PPL - Tag XXXL
                                      IH-888S-SLBod - Tag 36

                                      last edited by AlexA 1 Reply Last reply Reply Quote 0
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        @long_john86
                                        Joined:

                                        @long_john86 do you have an example? Size charts should be on all products that are live on the site

                                        last edited by long_john86L 1 Reply Last reply Reply Quote 0
                                        • long_john86L
                                          long_john86
                                          Iron Heart Deity
                                          @Alex
                                          Joined:

                                          @Alex The Whipcord N1 deck jacket in khaki. There has been a couple more but the products slip my mind.
                                          IMG_2980.jpeg

                                          Compared to an in stock version
                                          IMG_2981.jpeg

                                          6'4". Wingspan of Phelps.

                                          WTB:
                                          IHSH-399-ORA - Tag XXL
                                          IHSH-260-PPL - Tag XXXL
                                          IH-888S-SLBod - Tag 36

                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • AlexA
                                            Alex
                                            IHUK Crew
                                            Joined:

                                            When we migrated to shopify, we did not bring historic products across, and all FW25 items were remade as new so they matched the updated format. Although the khaki N1 you are trying to compare to is technically a restock, it was made as a new item and is only visible in the Fall Winter 25 collection for now. Once we get the new batch, we will remeasure as usual.

                                            last edited by 1 Reply Last reply Reply Quote 1
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