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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • A
    Alex
    IHUK Crew
    @CosmoSix5
    Joined: 28 Sept 2009

    @CosmoSix5 indeed they are, but as you say - we couldnt really see why this was particularly an issue for customers

    last edited by 17 Apr 2025, 11:46 1 Reply Last reply Reply Quote 2
    • G
      goosehd
      Mod Squad
      Joined: 8 Apr 2016

      In some ways that could be a blessing and make it look like you’ve spent less than you actually have. That is until someone pulls out the calculator to do currency conversions 😂

      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

      last edited by 17 Apr 2025, 11:51 1 Reply Last reply Reply Quote 1
      • T
        Twistlock
        啓蒙家
        @Alex
        Joined: 31 Dec 2015

        @Alex, works!

        last edited by 17 Apr 2025, 12:06 1 Reply Last reply Reply Quote 0
        • T
          Travis2375
          Joined: 14 Dec 2024

          No more wishlist's?

          last edited by 17 Apr 2025, 12:11 A 1 Reply Last reply 17 Apr 2025, 12:12 Reply Quote 0
          • A
            Alex
            IHUK Crew
            @Travis2375
            Joined: 28 Sept 2009

            @Travis2375 The wishlist was removed, from our stats it seemed to be a virtually unused feature on the old site. You're the second person to mention it, so if we get overwhelming feedback, we can look to incorporate it again in the future

            last edited by 17 Apr 2025, 12:12 T M 2 Replies Last reply 17 Apr 2025, 12:15 Reply Quote 0
            • B
              Brandrea
              Raw and Unwashed
              Joined: 19 Sept 2022

              Password reset with email notification worked like a charm, thank you! I’m always nervous resetting passwords for some strange reason lol

              last edited by 17 Apr 2025, 12:14 1 Reply Last reply Reply Quote 2
              • T
                Travis2375
                @Alex
                Joined: 14 Dec 2024

                @Alex I used it too keep tabs on stock levels of things I was interested in, but not a big deal, I can use bookmarks almost just as easy

                last edited by 17 Apr 2025, 12:15 1 Reply Last reply Reply Quote 1
                • P
                  ph2o
                  Raw and Unwashed
                  Joined: 5 Jun 2023

                  Long time lurker, haven’t posted much, but wanted to say the new site looks great. I did use the wishlist on the old site, so it would be nice to have that back. I also noticed the “Discuss on Forum” link from a product page opens the forum site in the same tab, whereas it used to open in a new tab (currently using Safari on iPad). New functionality kinda makes it easy to lose your place on the shop site. Much prefer to have the forum link open in a new tab. Congrats on the site launch though! I work in software so I know how difficult migrations are and how much only gets noticed after going live.

                  last edited by 17 Apr 2025, 12:16 A A 2 Replies Last reply 17 Apr 2025, 12:18 Reply Quote 2
                  • A
                    Alex
                    IHUK Crew
                    @ph2o
                    Joined: 28 Sept 2009

                    @ph2o thanks for the feedback. We 100% agree with you, and its on the list of things to be sorted between now and next Wednesday. We were just cautious changing too much within the theme in the final lead up to launch.

                    last edited by 17 Apr 2025, 12:18 1 Reply Last reply Reply Quote 0
                    • T
                      tody
                      啓蒙家
                      Joined: 24 Feb 2021

                      difference to old site: when you scroll down a category, you now need to click on 'show more' instead of just keeping on scrolling.

                      last edited by 17 Apr 2025, 12:18 A 1 Reply Last reply 17 Apr 2025, 12:19 Reply Quote 0
                      • A
                        Alex
                        IHUK Crew
                        @tody
                        Joined: 28 Sept 2009

                        @tody Yep, this is deliberate. The old lazy loading was extremly resource heavy, so we removed it

                        last edited by 17 Apr 2025, 12:19 1 Reply Last reply Reply Quote 1
                        • A
                          AdamJ
                          IHUK Crew
                          @ph2o
                          Joined: 29 Jun 2017

                          @ph2o this is now sorted. You will open the forum link in a new tab. Cheers

                          The devil is in the detail..

                          last edited by 17 Apr 2025, 12:23 1 Reply Last reply Reply Quote 1
                          • E
                            EdH
                            Iron Heart Deity
                            Joined: 2 Jan 2022

                            The new site looks great and is super snappy! Well done to the web-heads.

                            One bug I've spotted - I've gone into the Outlet and filtered for "XL" size. That filter has knocked out all the bottoms, but I am nonetheless being shown tops for which XL is out of stock. So something seems to be up with the filtering system.

                            Will post if I catch more.

                            Take the dive...

                            last edited by 17 Apr 2025, 12:32 A 1 Reply Last reply 17 Apr 2025, 12:36 Reply Quote 0
                            • T
                              Travis2375
                              Joined: 14 Dec 2024

                              clicking the picture to show UHF on the Tops page doesn't show all the UHF.

                              Is there still going to be a mention as to whether something is Continuous Production or not?

                              last edited by 17 Apr 2025, 12:36 A A 2 Replies Last reply 17 Apr 2025, 12:55 Reply Quote 0
                              • A
                                Alex
                                IHUK Crew
                                @EdH
                                Joined: 28 Sept 2009

                                @EdH and have you also filtered by 'in stock' ?

                                Screenshot 2025-04-17 at 13.36.31.png

                                last edited by 17 Apr 2025, 12:36 E 1 Reply Last reply 17 Apr 2025, 14:43 Reply Quote 1
                                • M
                                  mclaincausey
                                  見習いボス
                                  Joined: 12 Apr 2013

                                  Looks fabulous on iPhone 15 pro max in my Firefox based browser. Great job guys.

                                  Think it, be it.

                                  last edited by 17 Apr 2025, 12:43 1 Reply Last reply Reply Quote 0
                                  • N
                                    northsouthdenimguy
                                    Haraki san Expert
                                    Joined: 27 Nov 2022

                                    Initially early this morning could not sign in(with old password) but then realized I had an “Activate Your Account” email. This worked super smoothly…

                                    Also, just for the sake of making sure your system is working correctly I placed an order. Surprisingly this was placed through the Shop app, which is cool as it’s super quick on my end.

                                    I’m hoping my “release of signature” is still in my account for shipping but other than that really like the new website and the ease of ordering!

                                    last edited by 17 Apr 2025, 12:44 A J 2 Replies Last reply 17 Apr 2025, 12:44 Reply Quote 1
                                    • A
                                      Alex
                                      IHUK Crew
                                      @northsouthdenimguy
                                      Joined: 28 Sept 2009

                                      @northsouthdenimguy said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                      I’m hoping my “release of signature” is still in my account for shipping but other than that really like the new website and the ease of ordering!

                                      Good point, it may not be but @ShopatIronHeart will make sure to add it to your order now

                                      last edited by 17 Apr 2025, 12:44 1 Reply Last reply Reply Quote 1
                                      • A
                                        Alex
                                        IHUK Crew
                                        @Travis2375
                                        Joined: 28 Sept 2009

                                        @Travis2375 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        Is there still going to be a mention as to whether something is Continuous Production or not?

                                        This was a good example of a great idea, that was deployed poorly, especially as the range of goods, and production delays grew.

                                        Its going to be one of the first bits of post launch development we look at, so that we can display the information in a better, more user friendly way.

                                        last edited by 17 Apr 2025, 12:55 1 Reply Last reply Reply Quote 1
                                        • J
                                          JoshC
                                          IHUK Crew
                                          @northsouthdenimguy
                                          Joined: 18 Nov 2021

                                          @northsouthdenimguy so it hadn't carried over I'm afraid, but I have added a note to your order/future orders for the "release of signature" so that is all sorted for you.

                                          last edited by 17 Apr 2025, 12:57 N 1 Reply Last reply 17 Apr 2025, 13:42 Reply Quote 1
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