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Iron Heart Forum
Iron Heart Forum

Iron Heart Fall/Winter 2025 Live Reveal - Thursday 12th of June at 1700BST

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • D
    DeeDee85
    啓蒙家
    Joined: 5 Jun 2023

    The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

    last edited by 17 Apr 2025, 10:43 A 1 Reply Last reply 17 Apr 2025, 10:46 Reply Quote 0
    • A
      ARNC
      啓蒙家
      Joined: 13 Dec 2020

      Same as MP - activation email arrived just now and the process was smooth.

      I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

      “Every day that you survive you get a free sunset“

      last edited by 17 Apr 2025, 10:43 1 Reply Last reply Reply Quote 0
      • T
        talexander
        Raw and Unwashed
        Joined: 13 Nov 2022

        Is the wishlist gone, or am I just not seeing it?

        last edited by 17 Apr 2025, 10:44 1 Reply Last reply Reply Quote 0
        • A
          AdamJ
          IHUK Crew
          Joined: 29 Jun 2017

          Loyalty codes are in the system - i am looking as to why they don't appear automatically

          The devil is in the detail..

          last edited by 17 Apr 2025, 10:45 1 Reply Last reply Reply Quote 0
          • S
            Slash
            Raw and Unwashed
            Joined: 19 Oct 2024

            Hello Guys, congrats on the new site.

            I'm not getting the email to reset the account though 😕

            last edited by 17 Apr 2025, 10:45 1 Reply Last reply Reply Quote 0
            • A
              Alex
              IHUK Crew
              @DeeDee85
              Joined: 28 Sept 2009

              @DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

              last edited by 17 Apr 2025, 10:46 D 1 Reply Last reply 17 Apr 2025, 10:47 Reply Quote 0
              • G
                goosehd
                Mod Squad
                Joined: 8 Apr 2016

                IMG_1330.jpeg

                The “see what the crew” button opens a new window to the same page and doesn’t direct to the forum where crew sizing is discussed.

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by 17 Apr 2025, 10:46 A 1 Reply Last reply 17 Apr 2025, 10:50 Reply Quote 2
                • D
                  DeeDee85
                  啓蒙家
                  @Alex
                  Joined: 5 Jun 2023

                  @Alex thank you 👍🏼

                  last edited by 17 Apr 2025, 10:47 1 Reply Last reply Reply Quote 0
                  • L
                    Luijim78
                    啓蒙家
                    @Alex
                    Joined: 19 Aug 2022

                    @Alex yes exactly but I reinserted it and everything went well

                    last edited by 17 Apr 2025, 10:47 A 1 Reply Last reply 17 Apr 2025, 10:48 Reply Quote 0
                    • A
                      Alex
                      IHUK Crew
                      @Luijim78
                      Joined: 28 Sept 2009

                      @Luijim78 OK, we will figure it out. Thank you

                      The codes are all active, you just need to find it in your emails for now, until we work out why they are hidden

                      last edited by 17 Apr 2025, 10:48 L 1 Reply Last reply 17 Apr 2025, 10:50 Reply Quote 1
                      • L
                        Luijim78
                        啓蒙家
                        @Alex
                        Joined: 19 Aug 2022

                        @Alex yes I did that and everything worked fine 👍👍

                        last edited by 17 Apr 2025, 10:50 1 Reply Last reply Reply Quote 0
                        • A
                          Alex
                          IHUK Crew
                          @goosehd
                          Joined: 28 Sept 2009

                          @goosehd thanks, this is bugging again, some work and some don't even though they all looked good on beta. We will go back through again

                          last edited by 17 Apr 2025, 10:50 1 Reply Last reply Reply Quote 2
                          • M
                            markus_berlin_
                            Haraki san Expert
                            Joined: 30 Aug 2022

                            The new site looks great

                            IG: markus_berlin_

                            WTB : IHV-44 size M
                            IHSI-16

                            last edited by 17 Apr 2025, 10:54 1 Reply Last reply Reply Quote 3
                            • A
                              Alex
                              IHUK Crew
                              @Sir_Cuffs-a-Lot
                              Joined: 28 Sept 2009

                              @Sir_Cuffs-a-Lot said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                              Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                              Yes, but it was not enabled for ROW. Sorry. Can you check again for me?

                              last edited by 17 Apr 2025, 10:57 S 2 Replies Last reply 17 Apr 2025, 11:00 Reply Quote 1
                              • S
                                Sir_Cuffs-a-Lot
                                The Unwoven
                                @Alex
                                Joined: 11 Feb 2023

                                @Alex perfect 👌

                                last edited by 17 Apr 2025, 11:00 1 Reply Last reply Reply Quote 0
                                • A
                                  anssi
                                  Raw and Unwashed
                                  Joined: 28 Apr 2024

                                  New website looks great! Congrats on releasing it!

                                  I noticed that the product images don't show up in the order history. It's a small thing, but i thought to report it anyway.

                                  Screenshot 2025-04-17 at 13.58.08.png

                                  last edited by 17 Apr 2025, 11:03 A J 2 Replies Last reply 17 Apr 2025, 11:04 Reply Quote 0
                                  • A
                                    Alex
                                    IHUK Crew
                                    @anssi
                                    Joined: 28 Sept 2009

                                    @anssi strange, they show up for all of us... What device and browser are you on?

                                    Screenshot 2025-04-17 at 12.04.22.png

                                    last edited by 17 Apr 2025, 11:04 A 1 Reply Last reply 17 Apr 2025, 11:12 Reply Quote 0
                                    • S
                                      Stringthing75
                                      Raw and Unwashed
                                      Joined: 6 Oct 2023

                                      Site looks great!
                                      In The outlet is there any way to filter by product type? Shirts, trousers etc? There doesn't appear to be a "Product type" filter Just sizes and cuts, and shirt type etc.
                                      But would be handy to be able to see "bottoms", "tops" etc.

                                      Maybe there wasn't before....relatively new here.

                                      last edited by Stringthing75 17 Apr 2025, 11:11 A 1 Reply Last reply 17 Apr 2025, 11:16 Reply Quote 0
                                      • A
                                        anssi
                                        Raw and Unwashed
                                        @Alex
                                        Joined: 28 Apr 2024

                                        @Alex I'm on Firefox on a Mac. I checked with Chrome also and I have the same thing also there.

                                        last edited by 17 Apr 2025, 11:12 1 Reply Last reply Reply Quote 0
                                        • N
                                          neph93
                                          見習いボス
                                          @AdamJ
                                          Joined: 18 Aug 2014

                                          @AdamJ got it and sorted it. Thanks boss. Also, great work on the site.

                                          You and I will have to have a chat soon. I’ve just started a system and network admin course.

                                          “Some of those that work forces
                                          Are the same that burn crosses”

                                          • Virginia Woolf
                                          last edited by 17 Apr 2025, 11:12 1 Reply Last reply Reply Quote 1
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