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    Iron Heart Hamburg - Collab Release Party, April 18th

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Yeah, when he said he was using a tablet, I didn't think he meant one of these:

      image.png

      last edited by EdHE 1 Reply Last reply Reply Quote 6
      • EdHE
        EdH
        Iron Heart Deity
        @Giles
        Joined:

        @Giles I'll post here again if the website starts displaying in cuneiform!

        Take the dive...

        last edited by goosehdG 1 Reply Last reply Reply Quote 1
        • goosehdG
          goosehd
          Mod Squad
          @EdH
          Joined:

          @EdH …as long as we don’t have to listen to the sound of a dial up modem, I’m good 🙂

          “…hope that somewhere there's a hobbit with a ring on his way to a volcano.” - Nic

          last edited by EdHE 1 Reply Last reply Reply Quote 0
          • EdHE
            EdH
            Iron Heart Deity
            @goosehd
            Joined:

            @goosehd

            Take the dive...

            last edited by Tago MagoT 1 Reply Last reply Reply Quote 2
            • Tago MagoT
              Tago Mago
              Mod Squad
              @EdH
              Joined:

              @EdH it's like inadvertently calling a fax machine

              last edited by 1 Reply Last reply Reply Quote 1
              • N
                nrtphotos
                Raw and Unwashed
                Joined:

                Can we no longer see our current and past vouchers and gift cards? I remember on the old site you could. Thanks!

                last edited by 1 Reply Last reply Reply Quote 0
                • N
                  nrtphotos
                  Raw and Unwashed
                  Joined:

                  I’ve sent an email to shop@ironheart.co.uk regarding a potential website exploit I found a few hours ago. Don’t want to post details here for obvious reasons. Hoping one of the IHUK guys will see this ASAP as it’s payment related.

                  @Alex @Giles @AdamJ @Graham @Bailey @JoshC @Ross @SamD @AdamC

                  last edited by AlexA 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:

                    Thank you. One of the guys will look into it.....

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      @nrtphotos
                      Joined:

                      @nrtphotos thanks, we have sorted it

                      last edited by 1 Reply Last reply Reply Quote 0
                      • N
                        nrtphotos
                        Raw and Unwashed
                        Joined:

                        Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

                        last edited by 1 Reply Last reply Reply Quote 0
                        • catdad1C
                          catdad1
                          Raw and Unwashed
                          Joined:

                          Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
                          Screenshot 2026-02-05 104159.png

                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:
                            This post is deleted!
                            last edited by 1 Reply Last reply Reply Quote 0
                            • goosehdG
                              goosehd
                              Mod Squad
                              Joined:

                              @AdamJ Heads up

                              “…hope that somewhere there's a hobbit with a ring on his way to a volcano.” - Nic

                              last edited by 1 Reply Last reply Reply Quote 0
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @catdad1
                                Joined:

                                @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

                                As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

                                If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

                                Also, are you signed in to your customer account? A long shot but it might be remembering your selection

                                The devil is in the detail..

                                last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
                                • catdad1C
                                  catdad1
                                  Raw and Unwashed
                                  @AdamJ
                                  Joined:

                                  @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                                  Thank you for the quick response.

                                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                  • AdamJA
                                    AdamJ
                                    IHUK Crew
                                    @catdad1
                                    Joined:

                                    @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                                    The devil is in the detail..

                                    last edited by 1 Reply Last reply Reply Quote 2
                                    • SKTS
                                      SKT
                                      見習いボス
                                      Joined:

                                      Any progress on gift vouchers showing up as flat number for dollars? This is what shows up for me

                                      IMG_4344.jpeg

                                      last edited by AdamJA 1 Reply Last reply Reply Quote 1
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @SKT
                                        Joined:

                                        @SKT hey man, no not yet. For some weird reason, if we make it a flat fee such as 20USD, it registers in the system as 20GBP, so the gift card then equates to more than it should e.g 26USD. So I had to remove the fixed price and let them be converted.

                                        It's the way Shopify handles gift cards on multi store currencies. I chatted to their support and we couldn't really find a decent work around.

                                        I'll chat to our new devs and see if they can impart any wisdom

                                        The devil is in the detail..

                                        last edited by 1 Reply Last reply Reply Quote 2
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