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    Iron Heart Hamburg - Collab Release Party, April 18th

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • N
      nrtphotos
      Raw and Unwashed
      Joined:

      I’ve sent an email to shop@ironheart.co.uk regarding a potential website exploit I found a few hours ago. Don’t want to post details here for obvious reasons. Hoping one of the IHUK guys will see this ASAP as it’s payment related.

      @Alex @Giles @AdamJ @Graham @Bailey @JoshC @Ross @SamD @AdamC

      last edited by AlexA 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        Thank you. One of the guys will look into it.....

        last edited by 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          @nrtphotos
          Joined:

          @nrtphotos thanks, we have sorted it

          last edited by 1 Reply Last reply Reply Quote 0
          • N
            nrtphotos
            Raw and Unwashed
            Joined:

            Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

            last edited by 1 Reply Last reply Reply Quote 0
            • catdad1C
              catdad1
              Raw and Unwashed
              Joined:

              Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
              Screenshot 2026-02-05 104159.png

              last edited by AdamJA 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:
                This post is deleted!
                last edited by 1 Reply Last reply Reply Quote 0
                • goosehdG
                  goosehd
                  Mod Squad
                  Joined:

                  @AdamJ Heads up

                  “…hope that somewhere there's a hobbit with a ring on his way to a volcano.” - Nic

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @catdad1
                    Joined:

                    @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

                    As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

                    If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

                    Also, are you signed in to your customer account? A long shot but it might be remembering your selection

                    The devil is in the detail..

                    last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
                    • catdad1C
                      catdad1
                      Raw and Unwashed
                      @AdamJ
                      Joined:

                      @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                      Thank you for the quick response.

                      last edited by AdamJA 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @catdad1
                        Joined:

                        @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                        The devil is in the detail..

                        last edited by 1 Reply Last reply Reply Quote 2
                        • SKTS
                          SKT
                          見習いボス
                          Joined:

                          Any progress on gift vouchers showing up as flat number for dollars? This is what shows up for me

                          IMG_4344.jpeg

                          last edited by AdamJA 1 Reply Last reply Reply Quote 1
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @SKT
                            Joined:

                            @SKT hey man, no not yet. For some weird reason, if we make it a flat fee such as 20USD, it registers in the system as 20GBP, so the gift card then equates to more than it should e.g 26USD. So I had to remove the fixed price and let them be converted.

                            It's the way Shopify handles gift cards on multi store currencies. I chatted to their support and we couldn't really find a decent work around.

                            I'll chat to our new devs and see if they can impart any wisdom

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 2
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