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    Iron Heart Hamburg - Collab Release Party, April 18th

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • EdHE
      EdH
      Iron Heart Deity
      @goosehd
      Joined:

      @goosehd

      Take the dive...

      last edited by Tago MagoT 1 Reply Last reply Reply Quote 2
      • Tago MagoT
        Tago Mago
        Mod Squad
        @EdH
        Joined:

        @EdH it's like inadvertently calling a fax machine

        last edited by 1 Reply Last reply Reply Quote 1
        • N
          nrtphotos
          Raw and Unwashed
          Joined:

          Can we no longer see our current and past vouchers and gift cards? I remember on the old site you could. Thanks!

          last edited by 1 Reply Last reply Reply Quote 0
          • N
            nrtphotos
            Raw and Unwashed
            Joined:

            I’ve sent an email to shop@ironheart.co.uk regarding a potential website exploit I found a few hours ago. Don’t want to post details here for obvious reasons. Hoping one of the IHUK guys will see this ASAP as it’s payment related.

            @Alex @Giles @AdamJ @Graham @Bailey @JoshC @Ross @SamD @AdamC

            last edited by AlexA 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              Joined:

              Thank you. One of the guys will look into it.....

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                @nrtphotos
                Joined:

                @nrtphotos thanks, we have sorted it

                last edited by 1 Reply Last reply Reply Quote 0
                • N
                  nrtphotos
                  Raw and Unwashed
                  Joined:

                  Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

                  last edited by 1 Reply Last reply Reply Quote 0
                  • catdad1C
                    catdad1
                    Raw and Unwashed
                    Joined:

                    Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
                    Screenshot 2026-02-05 104159.png

                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:
                      This post is deleted!
                      last edited by 1 Reply Last reply Reply Quote 0
                      • goosehdG
                        goosehd
                        Mod Squad
                        Joined:

                        @AdamJ Heads up

                        “…hope that somewhere there's a hobbit with a ring on his way to a volcano.” - Nic

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          @catdad1
                          Joined:

                          @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

                          As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

                          If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

                          Also, are you signed in to your customer account? A long shot but it might be remembering your selection

                          The devil is in the detail..

                          last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
                          • catdad1C
                            catdad1
                            Raw and Unwashed
                            @AdamJ
                            Joined:

                            @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                            Thank you for the quick response.

                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
                            • AdamJA
                              AdamJ
                              IHUK Crew
                              @catdad1
                              Joined:

                              @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                              The devil is in the detail..

                              last edited by 1 Reply Last reply Reply Quote 2
                              • SKTS
                                SKT
                                見習いボス
                                Joined:

                                Any progress on gift vouchers showing up as flat number for dollars? This is what shows up for me

                                IMG_4344.jpeg

                                last edited by AdamJA 1 Reply Last reply Reply Quote 1
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  @SKT
                                  Joined:

                                  @SKT hey man, no not yet. For some weird reason, if we make it a flat fee such as 20USD, it registers in the system as 20GBP, so the gift card then equates to more than it should e.g 26USD. So I had to remove the fixed price and let them be converted.

                                  It's the way Shopify handles gift cards on multi store currencies. I chatted to their support and we couldn't really find a decent work around.

                                  I'll chat to our new devs and see if they can impart any wisdom

                                  The devil is in the detail..

                                  last edited by 1 Reply Last reply Reply Quote 2
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