• Home
    • Recent
    • Calendar
    • Register
    • Login
    Iron Heart Forum
    Iron Heart Forum

    Iron Heart Hamburg - Collab Release Party, April 18th

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    News
    106
    589
    78.5k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Tago MagoT
      Tago Mago
      Mod Squad
      @EdH
      Joined:

      @EdH it's like inadvertently calling a fax machine

      last edited by 1 Reply Last reply Reply Quote 1
      • N
        nrtphotos
        Raw and Unwashed
        Joined:

        Can we no longer see our current and past vouchers and gift cards? I remember on the old site you could. Thanks!

        last edited by 1 Reply Last reply Reply Quote 0
        • N
          nrtphotos
          Raw and Unwashed
          Joined:

          I’ve sent an email to shop@ironheart.co.uk regarding a potential website exploit I found a few hours ago. Don’t want to post details here for obvious reasons. Hoping one of the IHUK guys will see this ASAP as it’s payment related.

          @Alex @Giles @AdamJ @Graham @Bailey @JoshC @Ross @SamD @AdamC

          last edited by AlexA 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Thank you. One of the guys will look into it.....

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              @nrtphotos
              Joined:

              @nrtphotos thanks, we have sorted it

              last edited by 1 Reply Last reply Reply Quote 0
              • N
                nrtphotos
                Raw and Unwashed
                Joined:

                Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

                last edited by 1 Reply Last reply Reply Quote 0
                • catdad1C
                  catdad1
                  Raw and Unwashed
                  Joined:

                  Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
                  Screenshot 2026-02-05 104159.png

                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:
                    This post is deleted!
                    last edited by 1 Reply Last reply Reply Quote 0
                    • goosehdG
                      goosehd
                      Mod Squad
                      Joined:

                      @AdamJ Heads up

                      “…hope that somewhere there's a hobbit with a ring on his way to a volcano.” - Nic

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @catdad1
                        Joined:

                        @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

                        As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

                        If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

                        Also, are you signed in to your customer account? A long shot but it might be remembering your selection

                        The devil is in the detail..

                        last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
                        • catdad1C
                          catdad1
                          Raw and Unwashed
                          @AdamJ
                          Joined:

                          @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                          Thank you for the quick response.

                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @catdad1
                            Joined:

                            @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 2
                            • SKTS
                              SKT
                              見習いボス
                              Joined:

                              Any progress on gift vouchers showing up as flat number for dollars? This is what shows up for me

                              IMG_4344.jpeg

                              last edited by AdamJA 1 Reply Last reply Reply Quote 1
                              • AdamJA
                                AdamJ
                                IHUK Crew
                                @SKT
                                Joined:

                                @SKT hey man, no not yet. For some weird reason, if we make it a flat fee such as 20USD, it registers in the system as 20GBP, so the gift card then equates to more than it should e.g 26USD. So I had to remove the fixed price and let them be converted.

                                It's the way Shopify handles gift cards on multi store currencies. I chatted to their support and we couldn't really find a decent work around.

                                I'll chat to our new devs and see if they can impart any wisdom

                                The devil is in the detail..

                                last edited by 1 Reply Last reply Reply Quote 2
                                • First post
                                  Last post
                                Copyright Iron Heart 2025.