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    Spring/Summer 2026 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • Tago MagoT
      Tago Mago
      Mod Squad
      @EdH
      Joined:

      @EdH it's like inadvertently calling a fax machine

      last edited by 1 Reply Last reply Reply Quote 1
      • N
        nrtphotos
        Raw and Unwashed
        Joined:

        Can we no longer see our current and past vouchers and gift cards? I remember on the old site you could. Thanks!

        last edited by 1 Reply Last reply Reply Quote 0
        • N
          nrtphotos
          Raw and Unwashed
          Joined:

          I’ve sent an email to shop@ironheart.co.uk regarding a potential website exploit I found a few hours ago. Don’t want to post details here for obvious reasons. Hoping one of the IHUK guys will see this ASAP as it’s payment related.

          @Alex @Giles @AdamJ @Graham @Bailey @JoshC @Ross @SamD @AdamC

          last edited by AlexA 1 Reply Last reply Reply Quote 0
          • GilesG
            Giles
            IHUK Crew
            Joined:

            Thank you. One of the guys will look into it.....

            last edited by 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              @nrtphotos
              Joined:

              @nrtphotos thanks, we have sorted it

              last edited by 1 Reply Last reply Reply Quote 0
              • N
                nrtphotos
                Raw and Unwashed
                Joined:

                Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

                last edited by 1 Reply Last reply Reply Quote 0
                • catdad1C
                  catdad1
                  Raw and Unwashed
                  Joined:

                  Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
                  Screenshot 2026-02-05 104159.png

                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                  • GilesG
                    Giles
                    IHUK Crew
                    Joined:
                    This post is deleted!
                    last edited by 1 Reply Last reply Reply Quote 0
                    • goosehdG
                      goosehd
                      Mod Squad
                      Joined:

                      @AdamJ Heads up

                      “Not all of us can do great things. But we can do small things with great love.”

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        @catdad1
                        Joined:

                        @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

                        As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

                        If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

                        Also, are you signed in to your customer account? A long shot but it might be remembering your selection

                        The devil is in the detail..

                        last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
                        • catdad1C
                          catdad1
                          Raw and Unwashed
                          @AdamJ
                          Joined:

                          @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                          Thank you for the quick response.

                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @catdad1
                            Joined:

                            @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 2
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