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    Spring/Summer 2026 Collection Preview - Now Live

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AdamJA
      AdamJ
      IHUK Crew
      Joined:

      @Giles sadly, I was able to recreate the problem immediately so I was unable to recite the fabled words "works on my pc"

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 0
      • GilesG
        Giles
        IHUK Crew
        Joined:

        Brilliant...

        last edited by 1 Reply Last reply Reply Quote 0
        • EdHE
          EdH
          Iron Heart Deity
          @AdamJ
          Joined:

          @AdamJ Opera GX, in case it's still relevant. Which I think is built on Chromium.

          Take the dive...

          last edited by 1 Reply Last reply Reply Quote 0
          • goosehdG
            goosehd
            Mod Squad
            Joined:

            I had to look that one up as I had never heard of it…but I’m old.

            “Not all of us can do great things. But we can do small things with great love.”

            last edited by 1 Reply Last reply Reply Quote 2
            • GilesG
              Giles
              IHUK Crew
              Joined:

              Yeah, when he said he was using a tablet, I didn't think he meant one of these:

              image.png

              last edited by EdHE 1 Reply Last reply Reply Quote 6
              • EdHE
                EdH
                Iron Heart Deity
                @Giles
                Joined:

                @Giles I'll post here again if the website starts displaying in cuneiform!

                Take the dive...

                last edited by goosehdG 1 Reply Last reply Reply Quote 1
                • goosehdG
                  goosehd
                  Mod Squad
                  @EdH
                  Joined:

                  @EdH …as long as we don’t have to listen to the sound of a dial up modem, I’m good 🙂

                  “Not all of us can do great things. But we can do small things with great love.”

                  last edited by EdHE 1 Reply Last reply Reply Quote 0
                  • EdHE
                    EdH
                    Iron Heart Deity
                    @goosehd
                    Joined:

                    @goosehd

                    Take the dive...

                    last edited by Tago MagoT 1 Reply Last reply Reply Quote 2
                    • Tago MagoT
                      Tago Mago
                      Mod Squad
                      @EdH
                      Joined:

                      @EdH it's like inadvertently calling a fax machine

                      last edited by 1 Reply Last reply Reply Quote 1
                      • N
                        nrtphotos
                        Raw and Unwashed
                        Joined:

                        Can we no longer see our current and past vouchers and gift cards? I remember on the old site you could. Thanks!

                        last edited by 1 Reply Last reply Reply Quote 0
                        • N
                          nrtphotos
                          Raw and Unwashed
                          Joined:

                          I’ve sent an email to shop@ironheart.co.uk regarding a potential website exploit I found a few hours ago. Don’t want to post details here for obvious reasons. Hoping one of the IHUK guys will see this ASAP as it’s payment related.

                          @Alex @Giles @AdamJ @Graham @Bailey @JoshC @Ross @SamD @AdamC

                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            Thank you. One of the guys will look into it.....

                            last edited by 1 Reply Last reply Reply Quote 0
                            • AlexA
                              Alex
                              IHUK Crew
                              @nrtphotos
                              Joined:

                              @nrtphotos thanks, we have sorted it

                              last edited by 1 Reply Last reply Reply Quote 0
                              • N
                                nrtphotos
                                Raw and Unwashed
                                Joined:

                                Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

                                last edited by 1 Reply Last reply Reply Quote 0
                                • catdad1C
                                  catdad1
                                  Raw and Unwashed
                                  Joined:

                                  Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
                                  Screenshot 2026-02-05 104159.png

                                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                  • GilesG
                                    Giles
                                    IHUK Crew
                                    Joined:
                                    This post is deleted!
                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      Joined:

                                      @AdamJ Heads up

                                      “Not all of us can do great things. But we can do small things with great love.”

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @catdad1
                                        Joined:

                                        @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

                                        As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

                                        If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

                                        Also, are you signed in to your customer account? A long shot but it might be remembering your selection

                                        The devil is in the detail..

                                        last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
                                        • catdad1C
                                          catdad1
                                          Raw and Unwashed
                                          @AdamJ
                                          Joined:

                                          @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                                          Thank you for the quick response.

                                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                          • AdamJA
                                            AdamJ
                                            IHUK Crew
                                            @catdad1
                                            Joined:

                                            @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                                            The devil is in the detail..

                                            last edited by 1 Reply Last reply Reply Quote 2
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