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    Iron Heart Hamburg - Collab Release Party, April 18th

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • goosehdG
      goosehd
      Mod Squad
      Joined:

      I had to look that one up as I had never heard of it…but I’m old.

      “…hope that somewhere there's a hobbit with a ring on his way to a volcano.” - Nic

      last edited by 1 Reply Last reply Reply Quote 2
      • GilesG
        Giles
        IHUK Crew
        Joined:

        Yeah, when he said he was using a tablet, I didn't think he meant one of these:

        image.png

        last edited by EdHE 1 Reply Last reply Reply Quote 6
        • EdHE
          EdH
          Iron Heart Deity
          @Giles
          Joined:

          @Giles I'll post here again if the website starts displaying in cuneiform!

          Take the dive...

          last edited by goosehdG 1 Reply Last reply Reply Quote 1
          • goosehdG
            goosehd
            Mod Squad
            @EdH
            Joined:

            @EdH …as long as we don’t have to listen to the sound of a dial up modem, I’m good 🙂

            “…hope that somewhere there's a hobbit with a ring on his way to a volcano.” - Nic

            last edited by EdHE 1 Reply Last reply Reply Quote 0
            • EdHE
              EdH
              Iron Heart Deity
              @goosehd
              Joined:

              @goosehd

              Take the dive...

              last edited by Tago MagoT 1 Reply Last reply Reply Quote 2
              • Tago MagoT
                Tago Mago
                Mod Squad
                @EdH
                Joined:

                @EdH it's like inadvertently calling a fax machine

                last edited by 1 Reply Last reply Reply Quote 1
                • N
                  nrtphotos
                  Raw and Unwashed
                  Joined:

                  Can we no longer see our current and past vouchers and gift cards? I remember on the old site you could. Thanks!

                  last edited by 1 Reply Last reply Reply Quote 0
                  • N
                    nrtphotos
                    Raw and Unwashed
                    Joined:

                    I’ve sent an email to shop@ironheart.co.uk regarding a potential website exploit I found a few hours ago. Don’t want to post details here for obvious reasons. Hoping one of the IHUK guys will see this ASAP as it’s payment related.

                    @Alex @Giles @AdamJ @Graham @Bailey @JoshC @Ross @SamD @AdamC

                    last edited by AlexA 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      Thank you. One of the guys will look into it.....

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        @nrtphotos
                        Joined:

                        @nrtphotos thanks, we have sorted it

                        last edited by 1 Reply Last reply Reply Quote 0
                        • N
                          nrtphotos
                          Raw and Unwashed
                          Joined:

                          Glad it got someone’s attention and had been resolved! Some dude on the Facebook group was trying to imply I was trying to do some form of extortion lol.

                          last edited by 1 Reply Last reply Reply Quote 0
                          • catdad1C
                            catdad1
                            Raw and Unwashed
                            Joined:

                            Is there any way to reset the product comparison tool? Some products are no longer available to use in the tool and is making the page not function correctly. I'm not able to remove the expired previously compared products. This is in the latest chrome browser (windows and android app), and Samsung mobile browser. Tried clearing cache and refreshing as well.
                            Screenshot 2026-02-05 104159.png

                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
                            • GilesG
                              Giles
                              IHUK Crew
                              Joined:
                              This post is deleted!
                              last edited by 1 Reply Last reply Reply Quote 0
                              • goosehdG
                                goosehd
                                Mod Squad
                                Joined:

                                @AdamJ Heads up

                                “…hope that somewhere there's a hobbit with a ring on his way to a volcano.” - Nic

                                last edited by 1 Reply Last reply Reply Quote 0
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  @catdad1
                                  Joined:

                                  @catdad1 Very odd, sorry you're having trouble. Have you tried on a different browser, just to test?

                                  As it lives on the client side as opposed to server side there isn't much I can do to as there is nothing to "see" on our end.

                                  If you hit the 'X' in the top right hand corner to remove the product, does it do anything?

                                  Also, are you signed in to your customer account? A long shot but it might be remembering your selection

                                  The devil is in the detail..

                                  last edited by AdamJ catdad1C 1 Reply Last reply Reply Quote 1
                                  • catdad1C
                                    catdad1
                                    Raw and Unwashed
                                    @AdamJ
                                    Joined:

                                    @AdamJ Tapping the x didn't result in anything, nor did logging in and out. I deleted all of my browser data specifically for IHUK/IH America pages and reopened the page. That seems to have worked now.

                                    Thank you for the quick response.

                                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      @catdad1
                                      Joined:

                                      @catdad1 Thanks! I am glad it's sorted. We're working on a couple of changes and fallbacks to add. Products that get removed from the site whilst in a compare function was not on the list so I will be sure it add it!

                                      The devil is in the detail..

                                      last edited by 1 Reply Last reply Reply Quote 2
                                      • SKTS
                                        SKT
                                        見習いボス
                                        Joined:

                                        Any progress on gift vouchers showing up as flat number for dollars? This is what shows up for me

                                        IMG_4344.jpeg

                                        last edited by AdamJA 1 Reply Last reply Reply Quote 1
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          @SKT
                                          Joined:

                                          @SKT hey man, no not yet. For some weird reason, if we make it a flat fee such as 20USD, it registers in the system as 20GBP, so the gift card then equates to more than it should e.g 26USD. So I had to remove the fixed price and let them be converted.

                                          It's the way Shopify handles gift cards on multi store currencies. I chatted to their support and we couldn't really find a decent work around.

                                          I'll chat to our new devs and see if they can impart any wisdom

                                          The devil is in the detail..

                                          last edited by 1 Reply Last reply Reply Quote 2
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