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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • Sir_Cuffs-a-LotS
      Sir_Cuffs-a-Lot
      The Unwoven
      @Alex
      Joined:

      @Alex I was able to reset password and login. Everything looks good - order history, addresses - all there. 👍

      last edited by AlexA 1 Reply Last reply Reply Quote 2
      • AlexA
        Alex
        IHUK Crew
        @Sir_Cuffs-a-Lot
        Joined:

        @Sir_Cuffs-a-Lot did you get the email asking you to reset, or you just manually did it on the site?

        last edited by Sir_Cuffs-a-LotS 1 Reply Last reply Reply Quote 1
        • Luijim78L
          Luijim78
          啓蒙家
          Joined:

          the only thing is that you had to re-enter the voucher code, otherwise everything was perfect, in fact for Italy the PayPal payment in 3 installments now works, which was previously blocked... everything is great, great work guys 👏👏👏👏👏

          last edited by AlexA 1 Reply Last reply Reply Quote 2
          • Sir_Cuffs-a-LotS
            Sir_Cuffs-a-Lot
            The Unwoven
            @Alex
            Joined:

            @Alex I was actually in the process of doing it myself on the site when I received the email. My first attempt on my own didn’t work (could have been my passwords did not match), but worked without issue when I activated via email.

            last edited by AlexA 1 Reply Last reply Reply Quote 1
            • AlexA
              Alex
              IHUK Crew
              @Luijim78
              Joined:

              @Luijim78 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

              the only thing is that you had to re-enter the voucher code,

              Your loyalty voucher?

              last edited by Luijim78L 1 Reply Last reply Reply Quote 1
              • AlexA
                Alex
                IHUK Crew
                @Sir_Cuffs-a-Lot
                Joined:

                @Sir_Cuffs-a-Lot perfect thank you

                last edited by 1 Reply Last reply Reply Quote 0
                • AdamJA
                  AdamJ
                  IHUK Crew
                  Joined:

                  Terms that classify if the product is going to be core or not such as: "Continuous Production", "Seasonal Release" will be implemented in the near future when we work out the best way to display the information

                  The devil is in the detail..

                  last edited by seawolfS 1 Reply Last reply Reply Quote 3
                  • M
                    MP
                    Raw and Unwashed
                    Joined:

                    Screenshot_20250417_201712_Chrome.jpg
                    Screenshot_20250417_201118_Chrome.jpg

                    last edited by 1 Reply Last reply Reply Quote 1
                    • M
                      MP
                      Raw and Unwashed
                      Joined:

                      Hi guys, one of the forum links is not working, as above.

                      Also, I can't seem to get an email to reset my password via the 'forgot my password' method

                      Looks great though, love the design!

                      Matt

                      last edited by AdamJA 1 Reply Last reply Reply Quote 1
                      • P
                        prpx
                        Haraki san Expert
                        Joined:

                        same as @MP

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamJA
                          AdamJ
                          IHUK Crew
                          @MP
                          Joined:

                          @MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

                          The devil is in the detail..

                          last edited by M 1 Reply Last reply Reply Quote 0
                          • Sir_Cuffs-a-LotS
                            Sir_Cuffs-a-Lot
                            The Unwoven
                            Joined:

                            Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                            last edited by AlexA 1 Reply Last reply Reply Quote 0
                            • John GaltJ
                              John Galt
                              啓蒙家
                              Joined:

                              @Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

                              No one’s happiness but my own is in my power to achieve or to destroy.

                              last edited by AdamJA 1 Reply Last reply Reply Quote 0
                              • neph93N
                                neph93
                                見習いボス
                                Joined:

                                Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

                                “Some of those that work forces
                                Are the same that burn crosses”

                                • Virginia Woolf
                                last edited by AdamJA 1 Reply Last reply Reply Quote 1
                                • AdamJA
                                  AdamJ
                                  IHUK Crew
                                  @John Galt
                                  Joined:

                                  @John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

                                  We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

                                  The devil is in the detail..

                                  last edited by P 1 Reply Last reply Reply Quote 0
                                  • M
                                    MP
                                    Raw and Unwashed
                                    @AdamJ
                                    Joined:

                                    @AdamJ

                                    Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

                                    Orders all seem to be there, going back to 2014 😀

                                    Cheers
                                    Matt

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      @neph93
                                      Joined:

                                      @neph93 I have triggered yours manually now mate, check for me please

                                      The devil is in the detail..

                                      last edited by neph93N 1 Reply Last reply Reply Quote 1
                                      • P
                                        prpx
                                        Haraki san Expert
                                        @AdamJ
                                        Joined:

                                        @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

                                        last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          @prpx
                                          Joined:

                                          @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

                                          The devil is in the detail..

                                          last edited by P 1 Reply Last reply Reply Quote 0
                                          • P
                                            prpx
                                            Haraki san Expert
                                            @AdamJ
                                            Joined:

                                            @AdamJ - done 👍

                                            last edited by 1 Reply Last reply Reply Quote 1
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