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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AlexA
      Alex
      IHUK Crew
      @Sir_Cuffs-a-Lot
      Joined:

      @Sir_Cuffs-a-Lot sorry, after I turned it on yesterday, it was then turned off again late yday PM. The issue is that the cheapest shipping is being pushed to top of the list, so we were getting lots of accidental stacks yesterday. We've turned it off until we can push a code change live next week

      last edited by 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        @Crease
        Joined:

        @Crease this is fixed

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 0
        • AdamJA
          AdamJ
          IHUK Crew
          @John Galt
          Joined:

          @John-Galt Thanks, these are back online

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 0
          • AdamJA
            AdamJ
            IHUK Crew
            @Karol
            Joined:

            @Karol not really mate, because we took new photos for each fabric swatch, so from a visual POV it would be impossible to photograph items we don't have anymore, clearly. In addition, we don't have the right size/format/quality of legacy products. We have something in the pipeline for the old but gold stuff, don't you worry!

            The devil is in the detail..

            last edited by KarolK 1 Reply Last reply Reply Quote 3
            • AdamJA
              AdamJ
              IHUK Crew
              @Kasi
              Joined:

              @Kasi pm sent mate

              The devil is in the detail..

              last edited by 1 Reply Last reply Reply Quote 1
              • KasiK
                Kasi
                見習いボス
                Joined:

                Thanks @AdamJ ✌🏼

                The world's insane
                While you drink champagne
                And I'm livin' in black rain 4Q 🖕

                last edited by 1 Reply Last reply Reply Quote 0
                • AdamJA
                  AdamJ
                  IHUK Crew
                  @pechelman
                  Joined:

                  @pechelman This is not an intentional omission and will be remedied in due course!

                  Also, root menu links are not configurable natively through the editor for some reason, but we'll see what we can do

                  The devil is in the detail..

                  last edited by 1 Reply Last reply Reply Quote 1
                  • KarolK
                    Karol
                    啓蒙家
                    @AdamJ
                    Joined:

                    @AdamJ I see your point. I’m my mind it was the garment Haraki archive, but it’s probably fabrics in various stages of their evolution and it would be hard to get everything consistent.
                    Anyway I’m looking forward to the thing that You guys are planning for it!

                    Favorite:
                    IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                    IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                    IHV-44-BLK | IHV-02-BLK
                    IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      Joined:

                      Thanks everyone for your feedback so far, it's very helpful so we appreciate it! I am making a log of all reported issues/queries so rest assured we are working on it. Some things may not be actionable by us in house, but we'll work on them in due course nonetheless.

                      The devil is in the detail..

                      last edited by 1 Reply Last reply Reply Quote 3
                      • AdamJA
                        AdamJ
                        IHUK Crew
                        Joined:

                        @EdH I've set parameters on Outlet/RELOVE collections so they should omit zero stock my default

                        The devil is in the detail..

                        last edited by 1 Reply Last reply Reply Quote 0
                        • R
                          Rococo
                          The Unwoven
                          Joined:

                          Sorry if this was already addressed somewhere but the forum no longer loads on a fresh tab when clicking on it from the store. I like to have both open at the same time but maybe it's just me and I can just click on a fresh tab but I used to appreciate having it done automatically. Congrats on the new site, looks great.

                          "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                          • GilesG
                            Giles
                            IHUK Crew
                            Joined:

                            Addressed. Oversight, will get fixed.

                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                            last edited by 1 Reply Last reply Reply Quote 1
                            • AlexA
                              Alex
                              IHUK Crew
                              @Rococo
                              Joined:

                              @Rococo in the meantime, cmd+click or the windows equivalent will save you time

                              last edited by R 1 Reply Last reply Reply Quote 2
                              • R
                                Rococo
                                The Unwoven
                                @Alex
                                Joined:

                                @Alex thanks mate

                                "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                                last edited by 1 Reply Last reply Reply Quote 0
                                • louisboscoL
                                  louisbosco
                                  啓蒙家
                                  @louisbosco
                                  Joined:

                                  @louisbosco forum works now without VPN in case anyone in the region had issues.

                                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                  • Harvey Specter
                                  last edited by 1 Reply Last reply Reply Quote 2
                                  • louisboscoL
                                    louisbosco
                                    啓蒙家
                                    Joined:

                                    I don't see the options for vouchers. any idea where that might be?

                                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                    • Harvey Specter
                                    last edited by Luijim78L 1 Reply Last reply Reply Quote 1
                                    • Luijim78L
                                      Luijim78
                                      啓蒙家
                                      @louisbosco
                                      Joined:

                                      @louisbosco you have to re-enter the code that they sent you by email (if you are referring to loyalty reward vouchers), I made two orders and both times I re-entered the code and everything went well

                                      last edited by louisboscoL 1 Reply Last reply Reply Quote 1
                                      • louisboscoL
                                        louisbosco
                                        啓蒙家
                                        @Luijim78
                                        Joined:

                                        @Luijim78 cool just exploring now and I remember a page where you could see the ones you had on your account.

                                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                        • Harvey Specter
                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • catdad1C
                                          catdad1
                                          Raw and Unwashed
                                          Joined:

                                          When selecting a snap upgrade, the preview for the snap type doesn't appear in desktop chrome browser.

                                          image.png

                                          last edited by AlexA 1 Reply Last reply Reply Quote 0
                                          • Denman JohnD
                                            Denman John
                                            Haraki san Prodigy
                                            Joined:

                                            Still a great looking site that’s easy to navigate. I haven’t placed an order on the new site yet, so time will tell on how it accepts my money. Somehow I don’t think that will be a problem. Good work Iron Heart team!

                                            last edited by 1 Reply Last reply Reply Quote 0
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