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New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • P
    pechelman
    啓蒙家
    Joined: 24 Jan 2022

    Pardon if this has already been mentioned, but the old product pages used to have a toggle for alternate colors of the same item AND links to the alternate cut in something if it was something like a Western uhf page that had a work version. This was super helpful for me and made browsing quick. Would be nice if it came back.

    Also, I see two ways to get to reloved but I thought before it was available directly from the root of the navigation tree just like the outlet. Maybe not important now that I know where it's moved to but not sure if it was a deliberate change or not.

    Great work on this site. Really like it. H

    last edited by 21 days ago A 1 Reply Last reply 21 days ago Reply Quote 0
    • G
      Gavin666
      Raw and Unwashed
      Joined: 15 Jan 2024

      One thing with the forum I forgot to mention ages ago is when you read a post and scroll through, all of a sudden it flies through the thread and you end up somewhere much further on for no reason. Takes ages to find out where you where last reading.

      last edited by 21 days ago A 1 Reply Last reply 21 days ago Reply Quote 4
      • A
        AtariHunter
        Haraki san Prodigy
        @Matt
        Joined: 17 Feb 2023

        @Matt said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

        @AdamJ i’m pretty sure I had like ten $100 vouchers saved and now they’re all gone. Can you just add them back in for me?

        @AdamJ @Alex
        I can't find my voucher either. In addition, the e-mail message I received says that the voucher is valid until the end of April. On the website in my profile, however, the validity was stated as the end of May. This difference already existed with my last voucher. Which date is correct?

        last edited by 21 days ago A 1 Reply Last reply 21 days ago Reply Quote 0
        • A
          Alex
          IHUK Crew
          @AtariHunter
          Joined: 28 Sept 2009

          @AtariHunter Matt was joking.

          Regarding your vouchers:

          @AdamJ said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

          Loyalty codes are in the system - i am looking as to why they don't appear automatically

          @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

          @DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

          last edited by Alex 21 days ago 1 Reply Last reply Reply Quote 1
          • A
            Alex
            IHUK Crew
            @Gavin666
            Joined: 28 Sept 2009

            @Gavin666 this is down to image loading. You can turn on pagination in your settings to ease this

            last edited by 21 days ago C 1 Reply Last reply 20 days ago Reply Quote 2
            • A
              Alex
              IHUK Crew
              @Sir_Cuffs-a-Lot
              Joined: 28 Sept 2009

              @Sir_Cuffs-a-Lot sorry, after I turned it on yesterday, it was then turned off again late yday PM. The issue is that the cheapest shipping is being pushed to top of the list, so we were getting lots of accidental stacks yesterday. We've turned it off until we can push a code change live next week

              last edited by 21 days ago 1 Reply Last reply Reply Quote 0
              • A
                AdamJ
                IHUK Crew
                @Crease
                Joined: 29 Jun 2017

                @Crease this is fixed

                The devil is in the detail..

                last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                • A
                  AdamJ
                  IHUK Crew
                  @John Galt
                  Joined: 29 Jun 2017

                  @John-Galt Thanks, these are back online

                  The devil is in the detail..

                  last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                  • A
                    AdamJ
                    IHUK Crew
                    @Karol
                    Joined: 29 Jun 2017

                    @Karol not really mate, because we took new photos for each fabric swatch, so from a visual POV it would be impossible to photograph items we don't have anymore, clearly. In addition, we don't have the right size/format/quality of legacy products. We have something in the pipeline for the old but gold stuff, don't you worry!

                    The devil is in the detail..

                    last edited by 21 days ago K 1 Reply Last reply 21 days ago Reply Quote 3
                    • A
                      AdamJ
                      IHUK Crew
                      @Kasi
                      Joined: 29 Jun 2017

                      @Kasi pm sent mate

                      The devil is in the detail..

                      last edited by 21 days ago 1 Reply Last reply Reply Quote 1
                      • K
                        Kasi
                        見習いボス
                        Joined: 9 Oct 2014

                        Thanks @AdamJ ✌🏼

                        The world's insane
                        While you drink champagne
                        And I'm livin' in black rain 4Q 🖕

                        last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                        • A
                          AdamJ
                          IHUK Crew
                          @pechelman
                          Joined: 29 Jun 2017

                          @pechelman This is not an intentional omission and will be remedied in due course!

                          Also, root menu links are not configurable natively through the editor for some reason, but we'll see what we can do

                          The devil is in the detail..

                          last edited by 21 days ago 1 Reply Last reply Reply Quote 1
                          • K
                            Karol
                            啓蒙家
                            @AdamJ
                            Joined: 14 Nov 2022

                            @AdamJ I see your point. I’m my mind it was the garment Haraki archive, but it’s probably fabrics in various stages of their evolution and it would be hard to get everything consistent.
                            Anyway I’m looking forward to the thing that You guys are planning for it!

                            Favorite:
                            IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                            IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                            IHV-44-BLK | IHV-02-BLK
                            IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                            last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                            • A
                              AdamJ
                              IHUK Crew
                              Joined: 29 Jun 2017

                              Thanks everyone for your feedback so far, it's very helpful so we appreciate it! I am making a log of all reported issues/queries so rest assured we are working on it. Some things may not be actionable by us in house, but we'll work on them in due course nonetheless.

                              The devil is in the detail..

                              last edited by 21 days ago 1 Reply Last reply Reply Quote 3
                              • A
                                AdamJ
                                IHUK Crew
                                Joined: 29 Jun 2017

                                @EdH I've set parameters on Outlet/RELOVE collections so they should omit zero stock my default

                                The devil is in the detail..

                                last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                                • R
                                  Rococo
                                  The Unwoven
                                  Joined: 15 Jan 2024

                                  Sorry if this was already addressed somewhere but the forum no longer loads on a fresh tab when clicking on it from the store. I like to have both open at the same time but maybe it's just me and I can just click on a fresh tab but I used to appreciate having it done automatically. Congrats on the new site, looks great.

                                  "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                                  last edited by 21 days ago A 1 Reply Last reply 21 days ago Reply Quote 0
                                  • G
                                    Giles
                                    IHUK Crew
                                    Joined: 22 Sept 2009

                                    Addressed. Oversight, will get fixed.

                                    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                    last edited by 21 days ago 1 Reply Last reply Reply Quote 1
                                    • A
                                      Alex
                                      IHUK Crew
                                      @Rococo
                                      Joined: 28 Sept 2009

                                      @Rococo in the meantime, cmd+click or the windows equivalent will save you time

                                      last edited by 21 days ago R 1 Reply Last reply 21 days ago Reply Quote 2
                                      • R
                                        Rococo
                                        The Unwoven
                                        @Alex
                                        Joined: 15 Jan 2024

                                        @Alex thanks mate

                                        "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                                        last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                                        • L
                                          louisbosco
                                          啓蒙家
                                          @louisbosco
                                          Joined: 21 Feb 2013

                                          @louisbosco forum works now without VPN in case anyone in the region had issues.

                                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                          • Harvey Specter
                                          last edited by 21 days ago 1 Reply Last reply Reply Quote 2
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