New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

[AtariHunter]

@Matt said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

@AdamJ i’m pretty sure I had like ten $100 vouchers saved and now they’re all gone. Can you just add them back in for me?

@AdamJ @Alex
I can't find my voucher either. In addition, the e-mail message I received says that the voucher is valid until the end of April. On the website in my profile, however, the validity was stated as the end of May. This difference already existed with my last voucher. Which date is correct?

[Alex]

@AtariHunter Matt was joking.

Regarding your vouchers:

@AdamJ said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

Loyalty codes are in the system - i am looking as to why they don't appear automatically

@Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

@DeeDee85 in the shorterm, the code will be in the email you were sent to tell you you had a voucher..

[Alex]

@Gavin666 this is down to image loading. You can turn on pagination in your settings to ease this

[Alex]

@Sir_Cuffs-a-Lot sorry, after I turned it on yesterday, it was then turned off again late yday PM. The issue is that the cheapest shipping is being pushed to top of the list, so we were getting lots of accidental stacks yesterday. We've turned it off until we can push a code change live next week

[AdamJ]

@Crease this is fixed

[AdamJ]

@John-Galt Thanks, these are back online

[AdamJ]

@Karol not really mate, because we took new photos for each fabric swatch, so from a visual POV it would be impossible to photograph items we don't have anymore, clearly. In addition, we don't have the right size/format/quality of legacy products. We have something in the pipeline for the old but gold stuff, don't you worry!

[AdamJ]

@Kasi pm sent mate

[Kasi]

Thanks @AdamJ

[AdamJ]

@pechelman This is not an intentional omission and will be remedied in due course!

Also, root menu links are not configurable natively through the editor for some reason, but we'll see what we can do

[Karol]

@AdamJ I see your point. I’m my mind it was the garment Haraki archive, but it’s probably fabrics in various stages of their evolution and it would be hard to get everything consistent.
Anyway I’m looking forward to the thing that You guys are planning for it!

[AdamJ]

Thanks everyone for your feedback so far, it's very helpful so we appreciate it! I am making a log of all reported issues/queries so rest assured we are working on it. Some things may not be actionable by us in house, but we'll work on them in due course nonetheless.

[AdamJ]

@EdH I've set parameters on Outlet/RELOVE collections so they should omit zero stock my default

[Rococo]

Sorry if this was already addressed somewhere but the forum no longer loads on a fresh tab when clicking on it from the store. I like to have both open at the same time but maybe it's just me and I can just click on a fresh tab but I used to appreciate having it done automatically. Congrats on the new site, looks great.

[Giles]

Addressed. Oversight, will get fixed.

[Alex]

@Rococo in the meantime, cmd+click or the windows equivalent will save you time

[Rococo]

@Alex thanks mate

[louisbosco]

@louisbosco forum works now without VPN in case anyone in the region had issues.

[louisbosco]

I don't see the options for vouchers. any idea where that might be?

[Luijim78]

@louisbosco you have to re-enter the code that they sent you by email (if you are referring to loyalty reward vouchers), I made two orders and both times I re-entered the code and everything went well