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Iron Heart Forum
Iron Heart Forum

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • A
    Alex
    IHUK Crew
    @Sir_Cuffs-a-Lot
    Joined: 28 Sept 2009

    @Sir_Cuffs-a-Lot sorry, after I turned it on yesterday, it was then turned off again late yday PM. The issue is that the cheapest shipping is being pushed to top of the list, so we were getting lots of accidental stacks yesterday. We've turned it off until we can push a code change live next week

    last edited by 21 days ago 1 Reply Last reply Reply Quote 0
    • A
      AdamJ
      IHUK Crew
      @Crease
      Joined: 29 Jun 2017

      @Crease this is fixed

      The devil is in the detail..

      last edited by 21 days ago 1 Reply Last reply Reply Quote 0
      • A
        AdamJ
        IHUK Crew
        @John Galt
        Joined: 29 Jun 2017

        @John-Galt Thanks, these are back online

        The devil is in the detail..

        last edited by 21 days ago 1 Reply Last reply Reply Quote 0
        • A
          AdamJ
          IHUK Crew
          @Karol
          Joined: 29 Jun 2017

          @Karol not really mate, because we took new photos for each fabric swatch, so from a visual POV it would be impossible to photograph items we don't have anymore, clearly. In addition, we don't have the right size/format/quality of legacy products. We have something in the pipeline for the old but gold stuff, don't you worry!

          The devil is in the detail..

          last edited by 21 days ago K 1 Reply Last reply 21 days ago Reply Quote 3
          • A
            AdamJ
            IHUK Crew
            @Kasi
            Joined: 29 Jun 2017

            @Kasi pm sent mate

            The devil is in the detail..

            last edited by 21 days ago 1 Reply Last reply Reply Quote 1
            • K
              Kasi
              見習いボス
              Joined: 9 Oct 2014

              Thanks @AdamJ ✌🏼

              The world's insane
              While you drink champagne
              And I'm livin' in black rain 4Q 🖕

              last edited by 21 days ago 1 Reply Last reply Reply Quote 0
              • A
                AdamJ
                IHUK Crew
                @pechelman
                Joined: 29 Jun 2017

                @pechelman This is not an intentional omission and will be remedied in due course!

                Also, root menu links are not configurable natively through the editor for some reason, but we'll see what we can do

                The devil is in the detail..

                last edited by 21 days ago 1 Reply Last reply Reply Quote 1
                • K
                  Karol
                  啓蒙家
                  @AdamJ
                  Joined: 14 Nov 2022

                  @AdamJ I see your point. I’m my mind it was the garment Haraki archive, but it’s probably fabrics in various stages of their evolution and it would be hard to get everything consistent.
                  Anyway I’m looking forward to the thing that You guys are planning for it!

                  Favorite:
                  IH-888S-21 | IH-888-XHSib | IH-805 | IH-729-PUR | IH-555-XHS | IH-555S-25MB
                  IHSH-339-SAX | IHSH-341-BLK | IHSH-293-OD | IHSH-362-BLK | IHSH-409-IB | IHSH-336-OD | IHSB-BIGBUCK-BLK
                  IHV-44-BLK | IHV-02-BLK
                  IHJ-75-BLK | IHJ-79-BLK | IHM-37-ODG

                  last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                  • A
                    AdamJ
                    IHUK Crew
                    Joined: 29 Jun 2017

                    Thanks everyone for your feedback so far, it's very helpful so we appreciate it! I am making a log of all reported issues/queries so rest assured we are working on it. Some things may not be actionable by us in house, but we'll work on them in due course nonetheless.

                    The devil is in the detail..

                    last edited by 21 days ago 1 Reply Last reply Reply Quote 3
                    • A
                      AdamJ
                      IHUK Crew
                      Joined: 29 Jun 2017

                      @EdH I've set parameters on Outlet/RELOVE collections so they should omit zero stock my default

                      The devil is in the detail..

                      last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                      • R
                        Rococo
                        The Unwoven
                        Joined: 15 Jan 2024

                        Sorry if this was already addressed somewhere but the forum no longer loads on a fresh tab when clicking on it from the store. I like to have both open at the same time but maybe it's just me and I can just click on a fresh tab but I used to appreciate having it done automatically. Congrats on the new site, looks great.

                        "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                        last edited by 21 days ago A 1 Reply Last reply 21 days ago Reply Quote 0
                        • G
                          Giles
                          IHUK Crew
                          Joined: 22 Sept 2009

                          Addressed. Oversight, will get fixed.

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 21 days ago 1 Reply Last reply Reply Quote 1
                          • A
                            Alex
                            IHUK Crew
                            @Rococo
                            Joined: 28 Sept 2009

                            @Rococo in the meantime, cmd+click or the windows equivalent will save you time

                            last edited by 21 days ago R 1 Reply Last reply 21 days ago Reply Quote 2
                            • R
                              Rococo
                              The Unwoven
                              @Alex
                              Joined: 15 Jan 2024

                              @Alex thanks mate

                              "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

                              last edited by 21 days ago 1 Reply Last reply Reply Quote 0
                              • L
                                louisbosco
                                啓蒙家
                                @louisbosco
                                Joined: 21 Feb 2013

                                @louisbosco forum works now without VPN in case anyone in the region had issues.

                                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                • Harvey Specter
                                last edited by 21 days ago 1 Reply Last reply Reply Quote 2
                                • L
                                  louisbosco
                                  啓蒙家
                                  Joined: 21 Feb 2013

                                  I don't see the options for vouchers. any idea where that might be?

                                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                  • Harvey Specter
                                  last edited by 21 days ago L 1 Reply Last reply 21 days ago Reply Quote 1
                                  • L
                                    Luijim78
                                    啓蒙家
                                    @louisbosco
                                    Joined: 19 Aug 2022

                                    @louisbosco you have to re-enter the code that they sent you by email (if you are referring to loyalty reward vouchers), I made two orders and both times I re-entered the code and everything went well

                                    last edited by 21 days ago L 1 Reply Last reply 21 days ago Reply Quote 1
                                    • L
                                      louisbosco
                                      啓蒙家
                                      @Luijim78
                                      Joined: 21 Feb 2013

                                      @Luijim78 cool just exploring now and I remember a page where you could see the ones you had on your account.

                                      "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                      • Harvey Specter
                                      last edited by 21 days ago 1 Reply Last reply Reply Quote 1
                                      • C
                                        catdad1
                                        Raw and Unwashed
                                        Joined: 17 Jan 2025

                                        When selecting a snap upgrade, the preview for the snap type doesn't appear in desktop chrome browser.

                                        image.png

                                        last edited by 21 days ago A 1 Reply Last reply 21 days ago Reply Quote 0
                                        • D
                                          Denman John
                                          Haraki san Prodigy
                                          Joined: 27 Dec 2023

                                          Still a great looking site that’s easy to navigate. I haven’t placed an order on the new site yet, so time will tell on how it accepts my money. Somehow I don’t think that will be a problem. Good work Iron Heart team!

                                          last edited by 21 days ago 1 Reply Last reply Reply Quote 0
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