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Iron Heart Forum

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • A
    AdamJ
    IHUK Crew
    Joined: 29 Jun 2017

    Thanks everyone for your feedback so far, it's very helpful so we appreciate it! I am making a log of all reported issues/queries so rest assured we are working on it. Some things may not be actionable by us in house, but we'll work on them in due course nonetheless.

    The devil is in the detail..

    last edited by 18 Apr 2025, 09:34 1 Reply Last reply Reply Quote 3
    • A
      AdamJ
      IHUK Crew
      Joined: 29 Jun 2017

      @EdH I've set parameters on Outlet/RELOVE collections so they should omit zero stock my default

      The devil is in the detail..

      last edited by 18 Apr 2025, 10:13 1 Reply Last reply Reply Quote 0
      • R
        Rococo
        The Unwoven
        Joined: 15 Jan 2024

        Sorry if this was already addressed somewhere but the forum no longer loads on a fresh tab when clicking on it from the store. I like to have both open at the same time but maybe it's just me and I can just click on a fresh tab but I used to appreciate having it done automatically. Congrats on the new site, looks great.

        "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

        last edited by 18 Apr 2025, 10:50 A 1 Reply Last reply 18 Apr 2025, 10:56 Reply Quote 0
        • G
          Giles
          IHUK Crew
          Joined: 22 Sept 2009

          Addressed. Oversight, will get fixed.

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 18 Apr 2025, 10:52 1 Reply Last reply Reply Quote 1
          • A
            Alex
            IHUK Crew
            @Rococo
            Joined: 28 Sept 2009

            @Rococo in the meantime, cmd+click or the windows equivalent will save you time

            last edited by 18 Apr 2025, 10:56 R 1 Reply Last reply 18 Apr 2025, 11:07 Reply Quote 2
            • R
              Rococo
              The Unwoven
              @Alex
              Joined: 15 Jan 2024

              @Alex thanks mate

              "Style demonstrates the ability to meet the current challenges; it signifies being fully alive to the moment." - Richard Brody

              last edited by 18 Apr 2025, 11:07 1 Reply Last reply Reply Quote 0
              • L
                louisbosco
                啓蒙家
                @louisbosco
                Joined: 21 Feb 2013

                @louisbosco forum works now without VPN in case anyone in the region had issues.

                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                • Harvey Specter
                last edited by 18 Apr 2025, 11:48 1 Reply Last reply Reply Quote 2
                • L
                  louisbosco
                  啓蒙家
                  Joined: 21 Feb 2013

                  I don't see the options for vouchers. any idea where that might be?

                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                  • Harvey Specter
                  last edited by 18 Apr 2025, 11:54 L 1 Reply Last reply 18 Apr 2025, 11:57 Reply Quote 1
                  • L
                    Luijim78
                    啓蒙家
                    @louisbosco
                    Joined: 19 Aug 2022

                    @louisbosco you have to re-enter the code that they sent you by email (if you are referring to loyalty reward vouchers), I made two orders and both times I re-entered the code and everything went well

                    last edited by 18 Apr 2025, 11:57 L 1 Reply Last reply 18 Apr 2025, 11:58 Reply Quote 1
                    • L
                      louisbosco
                      啓蒙家
                      @Luijim78
                      Joined: 21 Feb 2013

                      @Luijim78 cool just exploring now and I remember a page where you could see the ones you had on your account.

                      "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                      • Harvey Specter
                      last edited by 18 Apr 2025, 11:58 1 Reply Last reply Reply Quote 1
                      • C
                        catdad1
                        Raw and Unwashed
                        Joined: 17 Jan 2025

                        When selecting a snap upgrade, the preview for the snap type doesn't appear in desktop chrome browser.

                        image.png

                        last edited by 18 Apr 2025, 12:29 A 1 Reply Last reply 18 Apr 2025, 12:46 Reply Quote 0
                        • D
                          Denman John
                          Haraki san Prodigy
                          Joined: 27 Dec 2023

                          Still a great looking site that’s easy to navigate. I haven’t placed an order on the new site yet, so time will tell on how it accepts my money. Somehow I don’t think that will be a problem. Good work Iron Heart team!

                          last edited by 18 Apr 2025, 12:40 1 Reply Last reply Reply Quote 0
                          • A
                            Alex
                            IHUK Crew
                            @catdad1
                            Joined: 28 Sept 2009

                            @catdad1 also looks like it’s getting slightly confused with the hemming product as it’s asking about offcuts.. @AdamJ

                            last edited by 18 Apr 2025, 12:46 A 1 Reply Last reply 20 Apr 2025, 14:42 Reply Quote 0
                            • S
                              sabergirl
                              見習いボス
                              Joined: 4 Oct 2013

                              Still haven’t seen an account reset email. Not sure it’s going to be crucial in the next little while, but I want to make sure I can pounce on the drops I want when the time comes 🤓

                              last edited by 18 Apr 2025, 13:33 T 1 Reply Last reply 18 Apr 2025, 13:47 Reply Quote 0
                              • C
                                CosmoSix5
                                Haraki san Prodigy
                                Joined: 4 Sept 2023

                                The release calendar hasn't been updated with any wallet draining launches. 😘😂

                                WTB Brund Flannel 2 or 3x

                                last edited by 18 Apr 2025, 13:35 1 Reply Last reply Reply Quote 0
                                • D
                                  Disgrace
                                  Raw and Unwashed
                                  Joined: 2 Feb 2021

                                  At the bottom of the forum homepage, the recent posts link in the grey bar no longer appears to work. Affected link.

                                  last edited by Disgrace 18 Apr 2025, 13:46 1 Reply Last reply Reply Quote 0
                                  • T
                                    Tago Mago
                                    Mod Squad
                                    @sabergirl
                                    Joined: 16 Jan 2021

                                    @sabergirl try the forgot password link, worked for me

                                    last edited by 18 Apr 2025, 13:47 S 1 Reply Last reply 18 Apr 2025, 14:31 Reply Quote 0
                                    • S
                                      seawolf
                                      Mod Squad
                                      @Alex
                                      Joined: 28 Oct 2011

                                      @Alex said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                      @robinvonbatman can you give me an example? No prices have been changed deliberately

                                      These gift card prices are odd (as someone mentioned above), and I remember the IHJ-54 being $2,000 even.

                                      Image 4-18-25 at 6.55 AM.jpeg

                                      Image 4-18-25 at 6.55 AM.jpeg

                                      “Good design is actually a lot harder to notice than poor design, in part because good designs fit our needs so well that the design is invisible” - Don Norman

                                      @zeebeeleather

                                      last edited by 18 Apr 2025, 14:01 1 Reply Last reply Reply Quote 0
                                      • S
                                        sabergirl
                                        見習いボス
                                        @Tago Mago
                                        Joined: 4 Oct 2013

                                        @Tago-Mago well, I tried it and didn’t receive a reset email, either? Uh-oh

                                        last edited by 18 Apr 2025, 14:31 T 1 Reply Last reply 18 Apr 2025, 14:47 Reply Quote 0
                                        • T
                                          Tago Mago
                                          Mod Squad
                                          @sabergirl
                                          Joined: 16 Jan 2021

                                          @sabergirl it took maybe 15,20 minutes till I got mine. Also, have you checked the spam folder?

                                          last edited by 18 Apr 2025, 14:47 1 Reply Last reply Reply Quote 0
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