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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AlexA
      Alex
      IHUK Crew
      @CosmoSix5
      Joined:

      @CosmoSix5 indeed they are, but as you say - we couldnt really see why this was particularly an issue for customers

      last edited by 1 Reply Last reply Reply Quote 2
      • goosehdG
        goosehd
        Mod Squad
        Joined:

        In some ways that could be a blessing and make it look like you’ve spent less than you actually have. That is until someone pulls out the calculator to do currency conversions 😂

        "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

        last edited by 1 Reply Last reply Reply Quote 1
        • TwistlockT
          Twistlock
          啓蒙家
          @Alex
          Joined:

          @Alex, works!

          last edited by 1 Reply Last reply Reply Quote 0
          • Travis2375T
            Travis2375
            Joined:

            No more wishlist's?

            last edited by AlexA 1 Reply Last reply Reply Quote 0
            • AlexA
              Alex
              IHUK Crew
              @Travis2375
              Joined:

              @Travis2375 The wishlist was removed, from our stats it seemed to be a virtually unused feature on the old site. You're the second person to mention it, so if we get overwhelming feedback, we can look to incorporate it again in the future

              last edited by Travis2375T ManiacLachyM 2 Replies Last reply Reply Quote 0
              • BrandreaB
                Brandrea
                Raw and Unwashed
                Joined:

                Password reset with email notification worked like a charm, thank you! I’m always nervous resetting passwords for some strange reason lol

                last edited by 1 Reply Last reply Reply Quote 2
                • Travis2375T
                  Travis2375
                  @Alex
                  Joined:

                  @Alex I used it too keep tabs on stock levels of things I was interested in, but not a big deal, I can use bookmarks almost just as easy

                  last edited by 1 Reply Last reply Reply Quote 1
                  • P
                    ph2o
                    Raw and Unwashed
                    Joined:

                    Long time lurker, haven’t posted much, but wanted to say the new site looks great. I did use the wishlist on the old site, so it would be nice to have that back. I also noticed the “Discuss on Forum” link from a product page opens the forum site in the same tab, whereas it used to open in a new tab (currently using Safari on iPad). New functionality kinda makes it easy to lose your place on the shop site. Much prefer to have the forum link open in a new tab. Congrats on the site launch though! I work in software so I know how difficult migrations are and how much only gets noticed after going live.

                    last edited by AlexA AdamJA 2 Replies Last reply Reply Quote 2
                    • AlexA
                      Alex
                      IHUK Crew
                      @ph2o
                      Joined:

                      @ph2o thanks for the feedback. We 100% agree with you, and its on the list of things to be sorted between now and next Wednesday. We were just cautious changing too much within the theme in the final lead up to launch.

                      last edited by 1 Reply Last reply Reply Quote 0
                      • todyT
                        tody
                        啓蒙家
                        Joined:

                        difference to old site: when you scroll down a category, you now need to click on 'show more' instead of just keeping on scrolling.

                        last edited by AlexA 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          @tody
                          Joined:

                          @tody Yep, this is deliberate. The old lazy loading was extremly resource heavy, so we removed it

                          last edited by 1 Reply Last reply Reply Quote 1
                          • AdamJA
                            AdamJ
                            IHUK Crew
                            @ph2o
                            Joined:

                            @ph2o this is now sorted. You will open the forum link in a new tab. Cheers

                            The devil is in the detail..

                            last edited by 1 Reply Last reply Reply Quote 1
                            • EdHE
                              EdH
                              Iron Heart Deity
                              Joined:

                              The new site looks great and is super snappy! Well done to the web-heads.

                              One bug I've spotted - I've gone into the Outlet and filtered for "XL" size. That filter has knocked out all the bottoms, but I am nonetheless being shown tops for which XL is out of stock. So something seems to be up with the filtering system.

                              Will post if I catch more.

                              Take the dive...

                              last edited by AlexA 1 Reply Last reply Reply Quote 0
                              • Travis2375T
                                Travis2375
                                Joined:

                                clicking the picture to show UHF on the Tops page doesn't show all the UHF.

                                Is there still going to be a mention as to whether something is Continuous Production or not?

                                last edited by AlexA AdamJA 2 Replies Last reply Reply Quote 0
                                • AlexA
                                  Alex
                                  IHUK Crew
                                  @EdH
                                  Joined:

                                  @EdH and have you also filtered by 'in stock' ?

                                  Screenshot 2025-04-17 at 13.36.31.png

                                  last edited by EdHE 1 Reply Last reply Reply Quote 1
                                  • mclaincauseyM
                                    mclaincausey
                                    見習いボス
                                    Joined:

                                    Looks fabulous on iPhone 15 pro max in my Firefox based browser. Great job guys.

                                    Think it, be it.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • northsouthdenimguyN
                                      northsouthdenimguy
                                      Haraki san Expert
                                      Joined:

                                      Initially early this morning could not sign in(with old password) but then realized I had an “Activate Your Account” email. This worked super smoothly…

                                      Also, just for the sake of making sure your system is working correctly I placed an order. Surprisingly this was placed through the Shop app, which is cool as it’s super quick on my end.

                                      I’m hoping my “release of signature” is still in my account for shipping but other than that really like the new website and the ease of ordering!

                                      Instagram @northsouthdenimguy

                                      last edited by AlexA JoshCJ 2 Replies Last reply Reply Quote 1
                                      • AlexA
                                        Alex
                                        IHUK Crew
                                        @northsouthdenimguy
                                        Joined:

                                        @northsouthdenimguy said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                        I’m hoping my “release of signature” is still in my account for shipping but other than that really like the new website and the ease of ordering!

                                        Good point, it may not be but @ShopatIronHeart will make sure to add it to your order now

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • AlexA
                                          Alex
                                          IHUK Crew
                                          @Travis2375
                                          Joined:

                                          @Travis2375 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

                                          Is there still going to be a mention as to whether something is Continuous Production or not?

                                          This was a good example of a great idea, that was deployed poorly, especially as the range of goods, and production delays grew.

                                          Its going to be one of the first bits of post launch development we look at, so that we can display the information in a better, more user friendly way.

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • JoshCJ
                                            JoshC
                                            IHUK Crew
                                            @northsouthdenimguy
                                            Joined:

                                            @northsouthdenimguy so it hadn't carried over I'm afraid, but I have added a note to your order/future orders for the "release of signature" so that is all sorted for you.

                                            last edited by northsouthdenimguyN 1 Reply Last reply Reply Quote 1
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