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    Spring/Summer 2026 Collection Preview - Now Live

    Ask Giles and/or Alex Anything

    The Resource Centre
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    • ChibsC
      Chibs
      The UnTucked
      @AdamJ
      Joined:

      @AdamJ said in Ask Giles and/or Alex Anything:

      @Chibs CleanShot 2026-01-31 at 19.13.19@2x.png

      YAAAAAAAASSSS!!!🤩😍
      Thank you Adam!!

      However, now I feel awkwardly underdressed. 🤣
      IMG_3048.jpeg

      last edited by Chibs 1 Reply Last reply Reply Quote 2
      • Denimhead 0D
        Denimhead 0
        Iron Heart Deity
        @roydub87
        Joined:

        @roydub87 said in Ask Giles and/or Alex Anything:

        Yeah BUT like roll the dice 50$ or 200$???? Is there any way to guage?

        From my experience zero ryme or reason. Ordered two used shirts from Canada via UPS, both close to $200. Received a $51 bill from one purchase, then a $120 bill for the next. Good luck trying to talk w someone at UPS with reasoning skills.

        IG - gratefuldenimhead (jeans and boots), Norseamerican (bicycles)

        last edited by Denimhead 0 1 Reply Last reply Reply Quote 0
        • S
          sabergirl
          見習いボス
          Joined:

          @roydub87 its up to 35% from Canada, and they’ve eliminated the $800 threshold.

          So that’s like $87 on a $250 shirt.

          last edited by 1 Reply Last reply Reply Quote 0
          • R
            roydub87
            Raw and Unwashed
            Joined:

            Heard chef…. Damn these crazy times but grateful for yall

            last edited by 1 Reply Last reply Reply Quote 0
            • GilesG
              Giles
              IHUK Crew
              @sabergirl
              Joined:

              @sabergirl said in Ask Giles and/or Alex Anything:

              Seems like it’s completely unpredictable. In the case of the UK and Canada the goal post also keeps moving at the speed of dementia.

              I’d say it’s a gamble, but if you want something bad enough, roll the dice.

              If you buy from us, then we pick up all the taxes and handling charges.

              Read this......

              Whatever other companies, shops or brands do is up to them.....

              "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

              last edited by Giles 1 Reply Last reply Reply Quote 0
              • Daniel SanD
                Daniel San
                見習いボス
                Joined:

                @Alex
                maybe I missed the information 🤔, did you changed to DHL express instead of UPS ?

                last edited by AlexA 1 Reply Last reply Reply Quote 0
                • AlexA
                  Alex
                  IHUK Crew
                  @Daniel San
                  Joined:

                  @Daniel-San Yep. You must have missed it, because you selected "DHL Express Saver" as your shipping option at checkout 🙂

                  last edited by 1 Reply Last reply Reply Quote 1
                  • Daniel SanD
                    Daniel San
                    見習いボス
                    Joined:

                    @Alex 😁that’s when I noticed.
                    thought it was announced here and I missed that information.
                    is it only for german orders or in general?

                    last edited by Daniel San 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      All orders, outside the UK, for now

                      last edited by JordJ 1 Reply Last reply Reply Quote 0
                      • popvultureP
                        popvulture
                        見習いボス
                        Joined:

                        Ah rats, I definitely prefer UPS. Certainly not a big deal, though.

                        WTB
                        IHSH-IHG-BLK XXL
                        Sugar Cane Coke Stripe SS L charcoal

                        last edited by 1 Reply Last reply Reply Quote 0
                        • JordJ
                          Jord
                          Haraki san Expert
                          @Alex
                          Joined:

                          @Alex Please keep DPD within the UK, they are the best up here in Scotland...

                          Although I couldn't imagine you guys ever using Evri 😆

                          last edited by 1 Reply Last reply Reply Quote 0
                          • TwistlockT
                            Twistlock
                            啓蒙家
                            Joined:

                            The only good thing about DHL in Germany is that they deliver on Saturdays, if they bother to come to your place and not drop at a pick up location right away...

                            last edited by Twistlock Daniel SanD 1 Reply Last reply Reply Quote 1
                            • Daniel SanD
                              Daniel San
                              見習いボス
                              @Twistlock
                              Joined:

                              @Twistlock
                              it’s DHL express, they only deliver on Saturdays if you pay extra for it. In Germany it’s an extra of 12€ for delivery saturdays. 🤑

                              last edited by 1 Reply Last reply Reply Quote 0
                              • TwistlockT
                                Twistlock
                                啓蒙家
                                Joined:

                                Right, let's see how they do. UPS was super fast and reliable.

                                last edited by 1 Reply Last reply Reply Quote 2
                                • S
                                  sabergirl
                                  見習いボス
                                  Joined:

                                  Is DHL just an option @Alex , or the default? DHL in my neck of the woods is no bueno.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AlexA
                                    Alex
                                    IHUK Crew
                                    Joined:

                                    It’s the firm choice. @AdamC surveyed a significant number of customers world wide and the overall response was overwhelmingly positive

                                    last edited by Alex Denimhead 0D 1 Reply Last reply Reply Quote 2
                                    • IkeapartyI
                                      Ikeaparty
                                      Haraki san Expert
                                      Joined:

                                      DHL almost always delivers to my apartment successfully while UPS consistently delivers stuff to the building next door where the concierge happily accepts my packages but then wont let me claim them from him, he sends it back to UPS and it gets routed to a pickup point, looking forward to trying out DHL on my next order!

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • S
                                        sabergirl
                                        見習いボス
                                        Joined:

                                        I’m sure it’ll be fine! DHL just doesn’t have any local presence in my town, as far as I know. They use contractors to deliver, I think. The last time I I had something shipped by them, a random guy in a Toyota Corolla handed me my package when I strolled down the sidewalk with my dog, from a location that wasn’t my house. I barely even identified myself. 😂

                                        last edited by SKTS 1 Reply Last reply Reply Quote 1
                                        • SKTS
                                          SKT
                                          見習いボス
                                          @sabergirl
                                          Joined:

                                          @sabergirl my experience with DHL has been similar. A courier literally drives it 3 hours to Springfield from St Louis on day of expected delivery. Sometimes they make it by 7pm…sometimes they don’t. On the plus side, the item has always arrived so that’s good.

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • John GaltJ
                                            John Galt
                                            啓蒙家
                                            Joined:

                                            Is there a choice for UPS for a fee at checkout? All of my UPS packages get delivered to the local UPS store awaiting my pickup so not laying out on my porch all day for the porch pirates. DHL has been an issue for me with having deliveries routed elsewhere or for signatures. FedEx is hard enough to coordinate and DHL is another level above them for me or my area.. It appears I’m in the minority.

                                            No one’s happiness but my own is in my power to achieve or to destroy.

                                            last edited by 1 Reply Last reply Reply Quote 0
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