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Shipping During the Covid-19 Situation.

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  • A
    AdamC
    IHUK Crew
    Joined: 12 Jan 2018

    Latest update

    last edited by 24 Mar 2020, 11:42 1 Reply Last reply Reply Quote 0
    • A
      AdamC
      IHUK Crew
      Joined: 12 Jan 2018

      Latest Update

      last edited by 25 Mar 2020, 12:49 1 Reply Last reply Reply Quote 0
      • A
        AdamC
        IHUK Crew
        Joined: 12 Jan 2018

        last edited by 26 Mar 2020, 13:58 1 Reply Last reply Reply Quote 0
        • A
          AdamC
          IHUK Crew
          Joined: 12 Jan 2018

          Due to the suspension of UPS hold for pick up at customer centre, we have reverted to DPD for our default UK shipping option for the time being as they have reported no restrictions to usual service.  UPS are still operating throughout the UK and will still be available as an alternate option should it be preferable.

          last edited by 26 Mar 2020, 14:08 1 Reply Last reply Reply Quote 0
          • E
            EJS
            Joined: 9 Feb 2016

            Very glad that my package from Gosport arrived in the usual time to London. DPD are taking photos rather than having you sign and standing at least a couple of meters from the doorstep. Very impressed with IH customer service and DPD during these difficult times.

            last edited by 26 Mar 2020, 16:37 1 Reply Last reply Reply Quote 0
            • K
              Kasi
              見習いボス
              Joined: 9 Oct 2014

              They all doing it FEDEX, DHL and UPS

              The world's insane
              While you drink champagne
              And I'm livin' in black rain 4Q 🖕

              last edited by 26 Mar 2020, 16:47 1 Reply Last reply Reply Quote 0
              • A
                AdamC
                IHUK Crew
                Joined: 12 Jan 2018

                Thank you very much @EJS

                UPS have now confirmed they are also doing the same…

                Temporary Changes to Signature Required Packages
                In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

                last edited by 27 Mar 2020, 12:08 1 Reply Last reply Reply Quote 0
                • A
                  AdamC
                  IHUK Crew
                  Joined: 12 Jan 2018

                  last edited by 30 Mar 2020, 10:52 1 Reply Last reply Reply Quote 0
                  • A
                    AdamC
                    IHUK Crew
                    Joined: 12 Jan 2018

                    last edited by 31 Mar 2020, 15:07 1 Reply Last reply Reply Quote 0
                    • A
                      AdamC
                      IHUK Crew
                      Joined: 12 Jan 2018

                      last edited by 1 Apr 2020, 11:31 1 Reply Last reply Reply Quote 0
                      • L
                        louisbosco
                        啓蒙家
                        Joined: 21 Feb 2013

                        i'm not sure if this counts as news or information but shipping to australia has been severely delayed. mine shows an estimate date of 2 weeks from today instead of the usual 3-4days normally.

                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                        • Harvey Specter
                        last edited by 12 May 2020, 04:18 1 Reply Last reply Reply Quote 0
                        • G
                          Giles
                          IHUK Crew
                          Joined: 22 Sept 2009

                          I think it'll be better than that.  Let us know….

                          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                          last edited by 12 May 2020, 06:19 1 Reply Last reply Reply Quote 0
                          • L
                            louisbosco
                            啓蒙家
                            Joined: 21 Feb 2013

                            i will keep track and keep this thread updated.

                            Currently as per UPS: Parcel shipped Monday 11th May; Scheduled delivery Thursday 28th May

                            i feel that a lot of the fulfillment of parcels currently shipped boils down to local provider restrictions (ie. the ability to cope with influx of parcels needed to be delivered) so, it may be quick for the package to travel the globe but once it is in the specific countries, local/ 3rd party (depending on arrangement) postal services might not be able to cope with the high demand they are currently facing.

                            for reference, australia post has stated they can no longer guarantee shipping times for express parcels, both domestic and international.

                            "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                            • Harvey Specter
                            last edited by 12 May 2020, 12:53 1 Reply Last reply Reply Quote 0
                            • L
                              louisbosco
                              啓蒙家
                              Joined: 21 Feb 2013

                              all parcels from UK to me in the past usually takes it from the UK -> Germany -> China (sometimes) -> Singapore then onwards to Perth, Australia.

                              However, this time it is rerouted west through Louisville, KY USA. I think that this is because some parcel hubs might be closed or overwhelmed during this current time. it has never done that before so this route is something new to me.

                              "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                              • Harvey Specter
                              last edited by 13 May 2020, 09:11 1 Reply Last reply Reply Quote 0
                              • L
                                louisbosco
                                啓蒙家
                                Joined: 21 Feb 2013

                                Parcel is already in Australia, over east in Sydney. Saw this on UPS page, so i'll just sit back and patiently wait.

                                just in case any of you are ordering from WA or TAS

                                "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                • Harvey Specter
                                last edited by 14 May 2020, 07:57 1 Reply Last reply Reply Quote 0
                                • K
                                  Kasi
                                  見習いボス
                                  Joined: 9 Oct 2014

                                  @louisbosco it suck really

                                  I have a order from a another company keep pushing the the date back. Due to covid 19

                                  All You can do is sit and wait.. In the end it will come

                                  😉

                                  The world's insane
                                  While you drink champagne
                                  And I'm livin' in black rain 4Q 🖕

                                  last edited by 14 May 2020, 17:00 1 Reply Last reply Reply Quote 0
                                  • L
                                    louisbosco
                                    啓蒙家
                                    Joined: 21 Feb 2013

                                    @Kasi yeah, no dramas. it's understandable given what's going on.. just doing my bit keeping people from oz or anywhere else updated..  🙂

                                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                    • Harvey Specter
                                    last edited by 15 May 2020, 18:52 1 Reply Last reply Reply Quote 0
                                    • profdbrkP
                                      profdbrk
                                      Raw and Unwashed
                                      Joined: 30 Jul 2018

                                      Just to mention about shipping and different services, I have a package coming via Japan's EMS, posted on April 16th.  This is usually a two or three day matter to New York.  It's still in Tokyo.  Shipping could be four months they are telling me.  If you have something coming from Japan be sure to ask for another method of shipping other than EMS at the moment.

                                      Qui plume a, guerre a. 不完全さは美しさ,です狂気は天才です

                                      last edited by 16 May 2020, 01:18 1 Reply Last reply Reply Quote 0
                                      • L
                                        louisbosco
                                        啓蒙家
                                        Joined: 21 Feb 2013

                                        @louisbosco:

                                        i will keep track and keep this thread updated.

                                        Currently as per UPS: Parcel shipped Monday 11th May; Scheduled delivery Thursday 28th May

                                        Parcels under UPS for Australia gets consigned to the local postal service (Startrack) depending on where you live as i just found out properly after calling when i couldn't see a delivery date on the tracking website.

                                        Updated delivery was meant to be today, Friday 22nd May but due to overwhelming workload might get pushed back to Saturday or early next week

                                        Looking forward to receive this.

                                        "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                        • Harvey Specter
                                        last edited by 22 May 2020, 08:58 1 Reply Last reply Reply Quote 0
                                        • T
                                          Tominoko
                                          Banned
                                          Joined: 21 Jan 2021

                                          Are your deliveries working? It's just that during the pandemic, many stores closed and closed any delivery routes. Now mostly food delivery works. Many clothing stores also of course provide delivery, but on the condition that the item is not subject to return. This is terrible. I once ordered a skirt, and it was too small for me, I couldn't return it to the store. Right now, most of my money is spent on buying N95 masks, antiseptics, and silicone gloves. I believe that at the moment these are essential things. I order N95 masks on Pandemic Pal every month.

                                          last edited by 8 Feb 2021, 21:35 1 Reply Last reply Reply Quote 0
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