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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Shipping During the Covid-19 Situation.

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    • AdamCA
      AdamC
      IHUK Crew
      Joined:

      Thank you very much @EJS

      UPS have now confirmed they are also doing the same…

      Temporary Changes to Signature Required Packages
      In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

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      • AdamCA
        AdamC
        IHUK Crew
        Joined:

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        • AdamCA
          AdamC
          IHUK Crew
          Joined:

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          • AdamCA
            AdamC
            IHUK Crew
            Joined:

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            • louisboscoL
              louisbosco
              啓蒙家
              Joined:

              i'm not sure if this counts as news or information but shipping to australia has been severely delayed. mine shows an estimate date of 2 weeks from today instead of the usual 3-4days normally.

              "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

              • Harvey Specter
              last edited by 1 Reply Last reply Reply Quote 0
              • GilesG
                Giles
                IHUK Crew
                Joined:

                I think it'll be better than that.  Let us know….

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

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                • louisboscoL
                  louisbosco
                  啓蒙家
                  Joined:

                  i will keep track and keep this thread updated.

                  Currently as per UPS: Parcel shipped Monday 11th May; Scheduled delivery Thursday 28th May

                  i feel that a lot of the fulfillment of parcels currently shipped boils down to local provider restrictions (ie. the ability to cope with influx of parcels needed to be delivered) so, it may be quick for the package to travel the globe but once it is in the specific countries, local/ 3rd party (depending on arrangement) postal services might not be able to cope with the high demand they are currently facing.

                  for reference, australia post has stated they can no longer guarantee shipping times for express parcels, both domestic and international.

                  "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                  • Harvey Specter
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                  • louisboscoL
                    louisbosco
                    啓蒙家
                    Joined:

                    all parcels from UK to me in the past usually takes it from the UK -> Germany -> China (sometimes) -> Singapore then onwards to Perth, Australia.

                    However, this time it is rerouted west through Louisville, KY USA. I think that this is because some parcel hubs might be closed or overwhelmed during this current time. it has never done that before so this route is something new to me.

                    "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                    • Harvey Specter
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                    • louisboscoL
                      louisbosco
                      啓蒙家
                      Joined:

                      Parcel is already in Australia, over east in Sydney. Saw this on UPS page, so i'll just sit back and patiently wait.

                      just in case any of you are ordering from WA or TAS

                      "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                      • Harvey Specter
                      last edited by 1 Reply Last reply Reply Quote 0
                      • KasiK
                        Kasi
                        見習いボス
                        Joined:

                        @louisbosco it suck really

                        I have a order from a another company keep pushing the the date back. Due to covid 19

                        All You can do is sit and wait.. In the end it will come

                        😉

                        The world's insane
                        While you drink champagne
                        And I'm livin' in black rain 4Q 🖕

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                        • louisboscoL
                          louisbosco
                          啓蒙家
                          Joined:

                          @Kasi yeah, no dramas. it's understandable given what's going on.. just doing my bit keeping people from oz or anywhere else updated..  🙂

                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                          • Harvey Specter
                          last edited by 1 Reply Last reply Reply Quote 0
                          • profdbrkP
                            profdbrk
                            Raw and Unwashed
                            Joined:

                            Just to mention about shipping and different services, I have a package coming via Japan's EMS, posted on April 16th.  This is usually a two or three day matter to New York.  It's still in Tokyo.  Shipping could be four months they are telling me.  If you have something coming from Japan be sure to ask for another method of shipping other than EMS at the moment.

                            Qui plume a, guerre a. 不完全さは美しさ,です狂気は天才です

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                            • louisboscoL
                              louisbosco
                              啓蒙家
                              Joined:

                              @louisbosco:

                              i will keep track and keep this thread updated.

                              Currently as per UPS: Parcel shipped Monday 11th May; Scheduled delivery Thursday 28th May

                              Parcels under UPS for Australia gets consigned to the local postal service (Startrack) depending on where you live as i just found out properly after calling when i couldn't see a delivery date on the tracking website.

                              Updated delivery was meant to be today, Friday 22nd May but due to overwhelming workload might get pushed back to Saturday or early next week

                              Looking forward to receive this.

                              "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                              • Harvey Specter
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                              • T
                                Tominoko
                                Banned
                                Joined:

                                Are your deliveries working? It's just that during the pandemic, many stores closed and closed any delivery routes. Now mostly food delivery works. Many clothing stores also of course provide delivery, but on the condition that the item is not subject to return. This is terrible. I once ordered a skirt, and it was too small for me, I couldn't return it to the store. Right now, most of my money is spent on buying N95 masks, antiseptics, and silicone gloves. I believe that at the moment these are essential things. I order N95 masks on Pandemic Pal every month.

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                                • S
                                  sabergirl
                                  見習いボス
                                  Joined:

                                  Begone, spammer!
                                  @neph93

                                  Sent from my iPhone using Tapatalk

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                                  • neph93N
                                    neph93
                                    見習いボス
                                    Joined:

                                    @sabergirl:

                                    Begone, spammer!
                                    @neph93

                                    Sent from my iPhone using Tapatalk

                                    Thanks Ann. She gone already. Just forgot to delete the post. I’ve zapped three of these in the last week, but I’ll leave this here so @Giles can see it.

                                    “Some of those that work forces
                                    Are the same that burn crosses”

                                    • Virginia Woolf
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                                    • goosehdG
                                      goosehd
                                      Mod Squad
                                      Joined:

                                      @neph93 I had done a report to moderator on that post.  What works best for you guys, personal tag or the report function?

                                      "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

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                                      • neph93N
                                        neph93
                                        見習いボス
                                        Joined:

                                        @goosehd:

                                        @neph93 I had done a report to moderator on that post.  What works best for you guys, personal tag or the report function?

                                        Thanks D. Tag or PM will get seen first. The reports only show up on the desktop version, not Tapatalk, and the notification system for them is very 1998 [emoji38]

                                        “Some of those that work forces
                                        Are the same that burn crosses”

                                        • Virginia Woolf
                                        last edited by 1 Reply Last reply Reply Quote 0
                                        • louisboscoL
                                          louisbosco
                                          啓蒙家
                                          Joined:

                                          I honestly can't believe people take the time to formulate a reply to or respond to spam stuff.  😃 😃

                                          I see it all the time on Facebook and it's honestly quite a laugh.

                                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                          • Harvey Specter
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