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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Shipping During the Covid-19 Situation.

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    • neph93N
      neph93
      見習いボス
      Joined:

      Regarding Norway, both UPS and EMS deliver to the standard post offices. These are either situated in their own premises and are open (they are making a big deal of this), or they are situated in food stores, and are open.

      “Some of those that work forces
      Are the same that burn crosses”

      • Virginia Woolf
      last edited by 1 Reply Last reply Reply Quote 0
      • KasiK
        Kasi
        見習いボス
        Joined:

        Hope in the darkest hour, the world get over this cloud and move on from this crisis.  [emoji1360]

        Sent from my iPhone using Tapatalk

        The world's insane
        While you drink champagne
        And I'm livin' in black rain 4Q 🖕

        last edited by 1 Reply Last reply Reply Quote 0
        • AlexA
          Alex
          IHUK Crew
          Joined:


          last edited by 1 Reply Last reply Reply Quote 0
          • KasiK
            Kasi
            見習いボス
            Joined:

            As delivery as normal, for some area, I had a friend who work for FedEx, when knocking on door the customers, they take parcel but won’t sign for it, leaving the driver to sign for it.

            Sent from my iPhone using Tapatalk

            The world's insane
            While you drink champagne
            And I'm livin' in black rain 4Q 🖕

            last edited by 1 Reply Last reply Reply Quote 0
            • AdamCA
              AdamC
              IHUK Crew
              Joined:

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              • GilesG
                Giles
                IHUK Crew
                Joined:

                Good job Mongolia does not have one of our largest customer bases….. 🙂 🙂

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 1 Reply Last reply Reply Quote 0
                • AdamCA
                  AdamC
                  IHUK Crew
                  Joined:

                  Update from UPS regarding their operations and UPS store locations in USA:

                  "We’d like to reassure you that UPS operations and The UPS Store® locations have been designated by the Governors’ offices in all 50 states as critical infrastructure, and we continue to pick up and deliver, even in restricted areas.

                  In these unpredictable times, you still have control of your package deliveries. With UPS My Choice®, you can tell your UPS Driver where to leave your deliveries, redirect your deliveries to another address, and receive notifications on when to expect your deliveries from UPS.

                  If you have a delivery location preference already set for somewhere other than your home, you can update it at any time by logging in to your UPS My Choice account."

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AdamCA
                    AdamC
                    IHUK Crew
                    Joined:

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                    • AdamCA
                      AdamC
                      IHUK Crew
                      Joined:

                      Latest update

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamCA
                        AdamC
                        IHUK Crew
                        Joined:

                        Latest Update

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                        • AdamCA
                          AdamC
                          IHUK Crew
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                          • AdamCA
                            AdamC
                            IHUK Crew
                            Joined:

                            Due to the suspension of UPS hold for pick up at customer centre, we have reverted to DPD for our default UK shipping option for the time being as they have reported no restrictions to usual service.  UPS are still operating throughout the UK and will still be available as an alternate option should it be preferable.

                            last edited by 1 Reply Last reply Reply Quote 0
                            • E
                              EJS
                              Joined:

                              Very glad that my package from Gosport arrived in the usual time to London. DPD are taking photos rather than having you sign and standing at least a couple of meters from the doorstep. Very impressed with IH customer service and DPD during these difficult times.

                              last edited by 1 Reply Last reply Reply Quote 0
                              • KasiK
                                Kasi
                                見習いボス
                                Joined:

                                They all doing it FEDEX, DHL and UPS

                                The world's insane
                                While you drink champagne
                                And I'm livin' in black rain 4Q 🖕

                                last edited by 1 Reply Last reply Reply Quote 0
                                • AdamCA
                                  AdamC
                                  IHUK Crew
                                  Joined:

                                  Thank you very much @EJS

                                  UPS have now confirmed they are also doing the same…

                                  Temporary Changes to Signature Required Packages
                                  In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AdamCA
                                    AdamC
                                    IHUK Crew
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                                    • AdamCA
                                      AdamC
                                      IHUK Crew
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                                      • AdamCA
                                        AdamC
                                        IHUK Crew
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                                        • louisboscoL
                                          louisbosco
                                          啓蒙家
                                          Joined:

                                          i'm not sure if this counts as news or information but shipping to australia has been severely delayed. mine shows an estimate date of 2 weeks from today instead of the usual 3-4days normally.

                                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                          • Harvey Specter
                                          last edited by 1 Reply Last reply Reply Quote 0
                                          • GilesG
                                            Giles
                                            IHUK Crew
                                            Joined:

                                            I think it'll be better than that.  Let us know….

                                            "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                                            last edited by 1 Reply Last reply Reply Quote 0
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