Shipping During the Covid-19 Situation.

[Kasi]

As delivery as normal, for some area, I had a friend who work for FedEx, when knocking on door the customers, they take parcel but won’t sign for it, leaving the driver to sign for it.

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[AdamC]

[Giles]

Good job Mongolia does not have one of our largest customer bases…..

[AdamC]

Update from UPS regarding their operations and UPS store locations in USA:

"We’d like to reassure you that UPS operations and The UPS Store locations have been designated by the Governors’ offices in all 50 states as critical infrastructure, and we continue to pick up and deliver, even in restricted areas.

In these unpredictable times, you still have control of your package deliveries. With UPS My Choice, you can tell your UPS Driver where to leave your deliveries, redirect your deliveries to another address, and receive notifications on when to expect your deliveries from UPS.

If you have a delivery location preference already set for somewhere other than your home, you can update it at any time by logging in to your UPS My Choice account."

[AdamC]

[AdamC]

Latest update

[AdamC]

Latest Update

[AdamC]

[AdamC]

Due to the suspension of UPS hold for pick up at customer centre, we have reverted to DPD for our default UK shipping option for the time being as they have reported no restrictions to usual service.  UPS are still operating throughout the UK and will still be available as an alternate option should it be preferable.

[EJS]

Very glad that my package from Gosport arrived in the usual time to London. DPD are taking photos rather than having you sign and standing at least a couple of meters from the doorstep. Very impressed with IH customer service and DPD during these difficult times.

[Kasi]

They all doing it FEDEX, DHL and UPS

[AdamC]

Thank you very much @EJS

UPS have now confirmed they are also doing the same…

Temporary Changes to Signature Required Packages
In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

[AdamC]

[AdamC]

[AdamC]

[louisbosco]

i'm not sure if this counts as news or information but shipping to australia has been severely delayed. mine shows an estimate date of 2 weeks from today instead of the usual 3-4days normally.

[Giles]

I think it'll be better than that.  Let us know….

[louisbosco]

i will keep track and keep this thread updated.

Currently as per UPS: Parcel shipped Monday 11th May; Scheduled delivery Thursday 28th May

i feel that a lot of the fulfillment of parcels currently shipped boils down to local provider restrictions (ie. the ability to cope with influx of parcels needed to be delivered) so, it may be quick for the package to travel the globe but once it is in the specific countries, local/ 3rd party (depending on arrangement) postal services might not be able to cope with the high demand they are currently facing.

for reference, australia post has stated they can no longer guarantee shipping times for express parcels, both domestic and international.

[louisbosco]

all parcels from UK to me in the past usually takes it from the UK -> Germany -> China (sometimes) -> Singapore then onwards to Perth, Australia.

However, this time it is rerouted west through Louisville, KY USA. I think that this is because some parcel hubs might be closed or overwhelmed during this current time. it has never done that before so this route is something new to me.

[louisbosco]

Parcel is already in Australia, over east in Sydney. Saw this on UPS page, so i'll just sit back and patiently wait.

just in case any of you are ordering from WA or TAS