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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Shipping During the Covid-19 Situation.

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    • GilesG
      Giles
      IHUK Crew
      Joined:

      Please note that currently, the main delivery restrictions are to retail outlets, NOT personal customers….

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 1 Reply Last reply Reply Quote 0
      • neph93N
        neph93
        見習いボス
        Joined:

        Regarding Norway, both UPS and EMS deliver to the standard post offices. These are either situated in their own premises and are open (they are making a big deal of this), or they are situated in food stores, and are open.

        «Stevie Heighway on the wing!
        We had dreams, and songs to sing…»

        • Dame Vera Lynn
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        • KasiK
          Kasi
          見習いボス
          Joined:

          Hope in the darkest hour, the world get over this cloud and move on from this crisis.  [emoji1360]

          Sent from my iPhone using Tapatalk

          The world's insane
          While you drink champagne
          And I'm livin' in black rain 4Q 🖕

          last edited by 1 Reply Last reply Reply Quote 0
          • AlexA
            Alex
            IHUK Crew
            Joined:


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            • KasiK
              Kasi
              見習いボス
              Joined:

              As delivery as normal, for some area, I had a friend who work for FedEx, when knocking on door the customers, they take parcel but won’t sign for it, leaving the driver to sign for it.

              Sent from my iPhone using Tapatalk

              The world's insane
              While you drink champagne
              And I'm livin' in black rain 4Q 🖕

              last edited by 1 Reply Last reply Reply Quote 0
              • AdamCA
                AdamC
                IHUK Crew
                Joined:

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                • GilesG
                  Giles
                  IHUK Crew
                  Joined:

                  Good job Mongolia does not have one of our largest customer bases….. 🙂 🙂

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AdamCA
                    AdamC
                    IHUK Crew
                    Joined:

                    Update from UPS regarding their operations and UPS store locations in USA:

                    "We’d like to reassure you that UPS operations and The UPS Store® locations have been designated by the Governors’ offices in all 50 states as critical infrastructure, and we continue to pick up and deliver, even in restricted areas.

                    In these unpredictable times, you still have control of your package deliveries. With UPS My Choice®, you can tell your UPS Driver where to leave your deliveries, redirect your deliveries to another address, and receive notifications on when to expect your deliveries from UPS.

                    If you have a delivery location preference already set for somewhere other than your home, you can update it at any time by logging in to your UPS My Choice account."

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AdamCA
                      AdamC
                      IHUK Crew
                      Joined:

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                      • AdamCA
                        AdamC
                        IHUK Crew
                        Joined:

                        Latest update

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                        • AdamCA
                          AdamC
                          IHUK Crew
                          Joined:

                          Latest Update

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                          • AdamCA
                            AdamC
                            IHUK Crew
                            Joined:

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                            • AdamCA
                              AdamC
                              IHUK Crew
                              Joined:

                              Due to the suspension of UPS hold for pick up at customer centre, we have reverted to DPD for our default UK shipping option for the time being as they have reported no restrictions to usual service.  UPS are still operating throughout the UK and will still be available as an alternate option should it be preferable.

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                              • E
                                EJS
                                Joined:

                                Very glad that my package from Gosport arrived in the usual time to London. DPD are taking photos rather than having you sign and standing at least a couple of meters from the doorstep. Very impressed with IH customer service and DPD during these difficult times.

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                                • KasiK
                                  Kasi
                                  見習いボス
                                  Joined:

                                  They all doing it FEDEX, DHL and UPS

                                  The world's insane
                                  While you drink champagne
                                  And I'm livin' in black rain 4Q 🖕

                                  last edited by 1 Reply Last reply Reply Quote 0
                                  • AdamCA
                                    AdamC
                                    IHUK Crew
                                    Joined:

                                    Thank you very much @EJS

                                    UPS have now confirmed they are also doing the same…

                                    Temporary Changes to Signature Required Packages
                                    In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

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                                    • AdamCA
                                      AdamC
                                      IHUK Crew
                                      Joined:

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                                      • AdamCA
                                        AdamC
                                        IHUK Crew
                                        Joined:

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                                        • AdamCA
                                          AdamC
                                          IHUK Crew
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                                          • louisboscoL
                                            louisbosco
                                            啓蒙家
                                            Joined:

                                            i'm not sure if this counts as news or information but shipping to australia has been severely delayed. mine shows an estimate date of 2 weeks from today instead of the usual 3-4days normally.

                                            "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                            • Harvey Specter
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