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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Shipping During the Covid-19 Situation.

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  • G
    Giles
    IHUK Crew
    Joined: 22 Sept 2009

    Please note that currently, the main delivery restrictions are to retail outlets, NOT personal customers….

    "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

    last edited by 18 Mar 2020, 10:18 1 Reply Last reply Reply Quote 0
    • N
      neph93
      見習いボス
      Joined: 18 Aug 2014

      Regarding Norway, both UPS and EMS deliver to the standard post offices. These are either situated in their own premises and are open (they are making a big deal of this), or they are situated in food stores, and are open.

      “Some of those that work forces
      Are the same that burn crosses”

      • Virginia Woolf
      last edited by 18 Mar 2020, 10:33 1 Reply Last reply Reply Quote 0
      • K
        Kasi
        見習いボス
        Joined: 9 Oct 2014

        Hope in the darkest hour, the world get over this cloud and move on from this crisis.  [emoji1360]

        Sent from my iPhone using Tapatalk

        The world's insane
        While you drink champagne
        And I'm livin' in black rain 4Q 🖕

        last edited by 18 Mar 2020, 20:09 1 Reply Last reply Reply Quote 0
        • A
          Alex
          IHUK Crew
          Joined: 28 Sept 2009


          last edited by 19 Mar 2020, 10:14 1 Reply Last reply Reply Quote 0
          • K
            Kasi
            見習いボス
            Joined: 9 Oct 2014

            As delivery as normal, for some area, I had a friend who work for FedEx, when knocking on door the customers, they take parcel but won’t sign for it, leaving the driver to sign for it.

            Sent from my iPhone using Tapatalk

            The world's insane
            While you drink champagne
            And I'm livin' in black rain 4Q 🖕

            last edited by 20 Mar 2020, 10:03 1 Reply Last reply Reply Quote 0
            • A
              AdamC
              IHUK Crew
              Joined: 12 Jan 2018

              last edited by 20 Mar 2020, 11:05 1 Reply Last reply Reply Quote 0
              • G
                Giles
                IHUK Crew
                Joined: 22 Sept 2009

                Good job Mongolia does not have one of our largest customer bases….. 🙂 🙂

                "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                last edited by 20 Mar 2020, 11:29 1 Reply Last reply Reply Quote 0
                • A
                  AdamC
                  IHUK Crew
                  Joined: 12 Jan 2018

                  Update from UPS regarding their operations and UPS store locations in USA:

                  "We’d like to reassure you that UPS operations and The UPS Store® locations have been designated by the Governors’ offices in all 50 states as critical infrastructure, and we continue to pick up and deliver, even in restricted areas.

                  In these unpredictable times, you still have control of your package deliveries. With UPS My Choice®, you can tell your UPS Driver where to leave your deliveries, redirect your deliveries to another address, and receive notifications on when to expect your deliveries from UPS.

                  If you have a delivery location preference already set for somewhere other than your home, you can update it at any time by logging in to your UPS My Choice account."

                  last edited by 21 Mar 2020, 10:57 1 Reply Last reply Reply Quote 0
                  • A
                    AdamC
                    IHUK Crew
                    Joined: 12 Jan 2018

                    last edited by 23 Mar 2020, 11:55 1 Reply Last reply Reply Quote 0
                    • A
                      AdamC
                      IHUK Crew
                      Joined: 12 Jan 2018

                      Latest update

                      last edited by 24 Mar 2020, 11:42 1 Reply Last reply Reply Quote 0
                      • A
                        AdamC
                        IHUK Crew
                        Joined: 12 Jan 2018

                        Latest Update

                        last edited by 25 Mar 2020, 12:49 1 Reply Last reply Reply Quote 0
                        • A
                          AdamC
                          IHUK Crew
                          Joined: 12 Jan 2018

                          last edited by 26 Mar 2020, 13:58 1 Reply Last reply Reply Quote 0
                          • A
                            AdamC
                            IHUK Crew
                            Joined: 12 Jan 2018

                            Due to the suspension of UPS hold for pick up at customer centre, we have reverted to DPD for our default UK shipping option for the time being as they have reported no restrictions to usual service.  UPS are still operating throughout the UK and will still be available as an alternate option should it be preferable.

                            last edited by 26 Mar 2020, 14:08 1 Reply Last reply Reply Quote 0
                            • E
                              EJS
                              Joined: 9 Feb 2016

                              Very glad that my package from Gosport arrived in the usual time to London. DPD are taking photos rather than having you sign and standing at least a couple of meters from the doorstep. Very impressed with IH customer service and DPD during these difficult times.

                              last edited by 26 Mar 2020, 16:37 1 Reply Last reply Reply Quote 0
                              • K
                                Kasi
                                見習いボス
                                Joined: 9 Oct 2014

                                They all doing it FEDEX, DHL and UPS

                                The world's insane
                                While you drink champagne
                                And I'm livin' in black rain 4Q 🖕

                                last edited by 26 Mar 2020, 16:47 1 Reply Last reply Reply Quote 0
                                • A
                                  AdamC
                                  IHUK Crew
                                  Joined: 12 Jan 2018

                                  Thank you very much @EJS

                                  UPS have now confirmed they are also doing the same…

                                  Temporary Changes to Signature Required Packages
                                  In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

                                  last edited by 27 Mar 2020, 12:08 1 Reply Last reply Reply Quote 0
                                  • A
                                    AdamC
                                    IHUK Crew
                                    Joined: 12 Jan 2018

                                    last edited by 30 Mar 2020, 10:52 1 Reply Last reply Reply Quote 0
                                    • A
                                      AdamC
                                      IHUK Crew
                                      Joined: 12 Jan 2018

                                      last edited by 31 Mar 2020, 15:07 1 Reply Last reply Reply Quote 0
                                      • A
                                        AdamC
                                        IHUK Crew
                                        Joined: 12 Jan 2018

                                        last edited by 1 Apr 2020, 11:31 1 Reply Last reply Reply Quote 0
                                        • louisboscoL
                                          louisbosco
                                          啓蒙家
                                          Joined: 21 Feb 2013

                                          i'm not sure if this counts as news or information but shipping to australia has been severely delayed. mine shows an estimate date of 2 weeks from today instead of the usual 3-4days normally.

                                          "Loyalty is a two way street. If i'm asking for it from you, then you're getting it from me."

                                          • Harvey Specter
                                          last edited by 12 May 2020, 04:18 1 Reply Last reply Reply Quote 0
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