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Iron Heart Fall/Winter 2025 Collection Preview - Now Live

Shipping During the Covid-19 Situation.

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  • A
    Alex
    IHUK Crew
    Joined: 28 Sept 2009



    last edited by 18 Mar 2020, 10:11 1 Reply Last reply Reply Quote 0
    • G
      Giles
      IHUK Crew
      Joined: 22 Sept 2009

      Please note that currently, the main delivery restrictions are to retail outlets, NOT personal customers….

      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

      last edited by 18 Mar 2020, 10:18 1 Reply Last reply Reply Quote 0
      • N
        neph93
        見習いボス
        Joined: 18 Aug 2014

        Regarding Norway, both UPS and EMS deliver to the standard post offices. These are either situated in their own premises and are open (they are making a big deal of this), or they are situated in food stores, and are open.

        “Some of those that work forces
        Are the same that burn crosses”

        • Virginia Woolf
        last edited by 18 Mar 2020, 10:33 1 Reply Last reply Reply Quote 0
        • K
          Kasi
          見習いボス
          Joined: 9 Oct 2014

          Hope in the darkest hour, the world get over this cloud and move on from this crisis.  [emoji1360]

          Sent from my iPhone using Tapatalk

          The world's insane
          While you drink champagne
          And I'm livin' in black rain 4Q 🖕

          last edited by 18 Mar 2020, 20:09 1 Reply Last reply Reply Quote 0
          • A
            Alex
            IHUK Crew
            Joined: 28 Sept 2009


            last edited by 19 Mar 2020, 10:14 1 Reply Last reply Reply Quote 0
            • K
              Kasi
              見習いボス
              Joined: 9 Oct 2014

              As delivery as normal, for some area, I had a friend who work for FedEx, when knocking on door the customers, they take parcel but won’t sign for it, leaving the driver to sign for it.

              Sent from my iPhone using Tapatalk

              The world's insane
              While you drink champagne
              And I'm livin' in black rain 4Q 🖕

              last edited by 20 Mar 2020, 10:03 1 Reply Last reply Reply Quote 0
              • A
                AdamC
                IHUK Crew
                Joined: 12 Jan 2018

                last edited by 20 Mar 2020, 11:05 1 Reply Last reply Reply Quote 0
                • G
                  Giles
                  IHUK Crew
                  Joined: 22 Sept 2009

                  Good job Mongolia does not have one of our largest customer bases….. 🙂 🙂

                  "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                  last edited by 20 Mar 2020, 11:29 1 Reply Last reply Reply Quote 0
                  • A
                    AdamC
                    IHUK Crew
                    Joined: 12 Jan 2018

                    Update from UPS regarding their operations and UPS store locations in USA:

                    "We’d like to reassure you that UPS operations and The UPS Store® locations have been designated by the Governors’ offices in all 50 states as critical infrastructure, and we continue to pick up and deliver, even in restricted areas.

                    In these unpredictable times, you still have control of your package deliveries. With UPS My Choice®, you can tell your UPS Driver where to leave your deliveries, redirect your deliveries to another address, and receive notifications on when to expect your deliveries from UPS.

                    If you have a delivery location preference already set for somewhere other than your home, you can update it at any time by logging in to your UPS My Choice account."

                    last edited by 21 Mar 2020, 10:57 1 Reply Last reply Reply Quote 0
                    • A
                      AdamC
                      IHUK Crew
                      Joined: 12 Jan 2018

                      last edited by 23 Mar 2020, 11:55 1 Reply Last reply Reply Quote 0
                      • A
                        AdamC
                        IHUK Crew
                        Joined: 12 Jan 2018

                        Latest update

                        last edited by 24 Mar 2020, 11:42 1 Reply Last reply Reply Quote 0
                        • A
                          AdamC
                          IHUK Crew
                          Joined: 12 Jan 2018

                          Latest Update

                          last edited by 25 Mar 2020, 12:49 1 Reply Last reply Reply Quote 0
                          • A
                            AdamC
                            IHUK Crew
                            Joined: 12 Jan 2018

                            last edited by 26 Mar 2020, 13:58 1 Reply Last reply Reply Quote 0
                            • A
                              AdamC
                              IHUK Crew
                              Joined: 12 Jan 2018

                              Due to the suspension of UPS hold for pick up at customer centre, we have reverted to DPD for our default UK shipping option for the time being as they have reported no restrictions to usual service.  UPS are still operating throughout the UK and will still be available as an alternate option should it be preferable.

                              last edited by 26 Mar 2020, 14:08 1 Reply Last reply Reply Quote 0
                              • E
                                EJS
                                Joined: 9 Feb 2016

                                Very glad that my package from Gosport arrived in the usual time to London. DPD are taking photos rather than having you sign and standing at least a couple of meters from the doorstep. Very impressed with IH customer service and DPD during these difficult times.

                                last edited by 26 Mar 2020, 16:37 1 Reply Last reply Reply Quote 0
                                • K
                                  Kasi
                                  見習いボス
                                  Joined: 9 Oct 2014

                                  They all doing it FEDEX, DHL and UPS

                                  The world's insane
                                  While you drink champagne
                                  And I'm livin' in black rain 4Q 🖕

                                  last edited by 26 Mar 2020, 16:47 1 Reply Last reply Reply Quote 0
                                  • A
                                    AdamC
                                    IHUK Crew
                                    Joined: 12 Jan 2018

                                    Thank you very much @EJS

                                    UPS have now confirmed they are also doing the same…

                                    Temporary Changes to Signature Required Packages
                                    In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

                                    last edited by 27 Mar 2020, 12:08 1 Reply Last reply Reply Quote 0
                                    • A
                                      AdamC
                                      IHUK Crew
                                      Joined: 12 Jan 2018

                                      last edited by 30 Mar 2020, 10:52 1 Reply Last reply Reply Quote 0
                                      • A
                                        AdamC
                                        IHUK Crew
                                        Joined: 12 Jan 2018

                                        last edited by 31 Mar 2020, 15:07 1 Reply Last reply Reply Quote 0
                                        • A
                                          AdamC
                                          IHUK Crew
                                          Joined: 12 Jan 2018

                                          last edited by 1 Apr 2020, 11:31 1 Reply Last reply Reply Quote 0
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