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    Iron Heart Fall/Winter 2025 Collection Preview - Now Live

    Shipping During the Covid-19 Situation.

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    • Matty123M
      Matty123
      Raw and Unwashed
      Joined:

      @Giles:

      That list only contains regions that are all or partially affected.

      If your country is not on the list, you're OK to go…

      Uhh thanks Yogi.

      Maybe so. Maybe not

      last edited by 1 Reply Last reply Reply Quote 0
      • AlexA
        Alex
        IHUK Crew
        Joined:



        last edited by 1 Reply Last reply Reply Quote 0
        • GilesG
          Giles
          IHUK Crew
          Joined:

          Please note that currently, the main delivery restrictions are to retail outlets, NOT personal customers….

          "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

          last edited by 1 Reply Last reply Reply Quote 0
          • neph93N
            neph93
            見習いボス
            Joined:

            Regarding Norway, both UPS and EMS deliver to the standard post offices. These are either situated in their own premises and are open (they are making a big deal of this), or they are situated in food stores, and are open.

            «Stevie Heighway on the wing!
            We had dreams, and songs to sing…»

            • Dame Vera Lynn
            last edited by 1 Reply Last reply Reply Quote 0
            • KasiK
              Kasi
              見習いボス
              Joined:

              Hope in the darkest hour, the world get over this cloud and move on from this crisis.  [emoji1360]

              Sent from my iPhone using Tapatalk

              The world's insane
              While you drink champagne
              And I'm livin' in black rain 4Q 🖕

              last edited by 1 Reply Last reply Reply Quote 0
              • AlexA
                Alex
                IHUK Crew
                Joined:


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                • KasiK
                  Kasi
                  見習いボス
                  Joined:

                  As delivery as normal, for some area, I had a friend who work for FedEx, when knocking on door the customers, they take parcel but won’t sign for it, leaving the driver to sign for it.

                  Sent from my iPhone using Tapatalk

                  The world's insane
                  While you drink champagne
                  And I'm livin' in black rain 4Q 🖕

                  last edited by 1 Reply Last reply Reply Quote 0
                  • AdamCA
                    AdamC
                    IHUK Crew
                    Joined:

                    last edited by 1 Reply Last reply Reply Quote 0
                    • GilesG
                      Giles
                      IHUK Crew
                      Joined:

                      Good job Mongolia does not have one of our largest customer bases….. 🙂 🙂

                      "OK face up to it - you're useless but generally pretty honest and straightforward . . . it's a rare combination of qualities that I have come to admire in you" - Geo 2011

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AdamCA
                        AdamC
                        IHUK Crew
                        Joined:

                        Update from UPS regarding their operations and UPS store locations in USA:

                        "We’d like to reassure you that UPS operations and The UPS Store® locations have been designated by the Governors’ offices in all 50 states as critical infrastructure, and we continue to pick up and deliver, even in restricted areas.

                        In these unpredictable times, you still have control of your package deliveries. With UPS My Choice®, you can tell your UPS Driver where to leave your deliveries, redirect your deliveries to another address, and receive notifications on when to expect your deliveries from UPS.

                        If you have a delivery location preference already set for somewhere other than your home, you can update it at any time by logging in to your UPS My Choice account."

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AdamCA
                          AdamC
                          IHUK Crew
                          Joined:

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                          • AdamCA
                            AdamC
                            IHUK Crew
                            Joined:

                            Latest update

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                            • AdamCA
                              AdamC
                              IHUK Crew
                              Joined:

                              Latest Update

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                              • AdamCA
                                AdamC
                                IHUK Crew
                                Joined:

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                                • AdamCA
                                  AdamC
                                  IHUK Crew
                                  Joined:

                                  Due to the suspension of UPS hold for pick up at customer centre, we have reverted to DPD for our default UK shipping option for the time being as they have reported no restrictions to usual service.  UPS are still operating throughout the UK and will still be available as an alternate option should it be preferable.

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                                  • E
                                    EJS
                                    Joined:

                                    Very glad that my package from Gosport arrived in the usual time to London. DPD are taking photos rather than having you sign and standing at least a couple of meters from the doorstep. Very impressed with IH customer service and DPD during these difficult times.

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • KasiK
                                      Kasi
                                      見習いボス
                                      Joined:

                                      They all doing it FEDEX, DHL and UPS

                                      The world's insane
                                      While you drink champagne
                                      And I'm livin' in black rain 4Q 🖕

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AdamCA
                                        AdamC
                                        IHUK Crew
                                        Joined:

                                        Thank you very much @EJS

                                        UPS have now confirmed they are also doing the same…

                                        Temporary Changes to Signature Required Packages
                                        In the interest of employee and customer safety, consignees will temporarily not need to sign for signature required deliveries. Instead, our drivers will validate and write down the name of the consignee. When an adult signature is required by a shipper, our drivers will request to view a government-issued identification for proof of age upon delivery.

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                                        • AdamCA
                                          AdamC
                                          IHUK Crew
                                          Joined:

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                                          • AdamCA
                                            AdamC
                                            IHUK Crew
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