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Iron Heart Forum

Iron Heart Fall/Winter 2025 Collection Preview - Now Live

New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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  • L
    Luijim78
    啓蒙家
    Joined: 19 Aug 2022

    the only thing is that you had to re-enter the voucher code, otherwise everything was perfect, in fact for Italy the PayPal payment in 3 installments now works, which was previously blocked... everything is great, great work guys 👏👏👏👏👏

    last edited by 17 Apr 2025, 09:58 A 1 Reply Last reply 17 Apr 2025, 10:00 Reply Quote 2
    • S
      Sir_Cuffs-a-Lot
      The Unwoven
      @Alex
      Joined: 11 Feb 2023

      @Alex I was actually in the process of doing it myself on the site when I received the email. My first attempt on my own didn’t work (could have been my passwords did not match), but worked without issue when I activated via email.

      last edited by 17 Apr 2025, 09:59 A 1 Reply Last reply 17 Apr 2025, 10:00 Reply Quote 1
      • A
        Alex
        IHUK Crew
        @Luijim78
        Joined: 28 Sept 2009

        @Luijim78 said in New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!:

        the only thing is that you had to re-enter the voucher code,

        Your loyalty voucher?

        last edited by 17 Apr 2025, 10:00 L 1 Reply Last reply 17 Apr 2025, 10:47 Reply Quote 1
        • A
          Alex
          IHUK Crew
          @Sir_Cuffs-a-Lot
          Joined: 28 Sept 2009

          @Sir_Cuffs-a-Lot perfect thank you

          last edited by 17 Apr 2025, 10:00 1 Reply Last reply Reply Quote 0
          • A
            AdamJ
            IHUK Crew
            Joined: 29 Jun 2017

            Terms that classify if the product is going to be core or not such as: "Continuous Production", "Seasonal Release" will be implemented in the near future when we work out the best way to display the information

            The devil is in the detail..

            last edited by 17 Apr 2025, 10:17 S 1 Reply Last reply 17 Apr 2025, 20:09 Reply Quote 3
            • M
              MP
              Raw and Unwashed
              Joined: 9 Apr 2012

              Screenshot_20250417_201712_Chrome.jpg
              Screenshot_20250417_201118_Chrome.jpg

              last edited by 17 Apr 2025, 10:19 1 Reply Last reply Reply Quote 1
              • M
                MP
                Raw and Unwashed
                Joined: 9 Apr 2012

                Hi guys, one of the forum links is not working, as above.

                Also, I can't seem to get an email to reset my password via the 'forgot my password' method

                Looks great though, love the design!

                Matt

                last edited by 17 Apr 2025, 10:22 A 1 Reply Last reply 17 Apr 2025, 10:31 Reply Quote 1
                • P
                  prpx
                  Haraki san Expert
                  Joined: 10 Nov 2021

                  same as @MP

                  last edited by 17 Apr 2025, 10:30 1 Reply Last reply Reply Quote 0
                  • A
                    AdamJ
                    IHUK Crew
                    @MP
                    Joined: 29 Jun 2017

                    @MP We're investigating, it may be that the bulk account reset invite is causing a delay in the sending of password reset emails. In the meantime I have just triggered it manually for you to try and force it through.

                    The devil is in the detail..

                    last edited by 17 Apr 2025, 10:31 M 1 Reply Last reply 17 Apr 2025, 10:37 Reply Quote 0
                    • S
                      Sir_Cuffs-a-Lot
                      The Unwoven
                      Joined: 11 Feb 2023

                      Is there a way to stack purchases? The only option at checkout seems to involve paying for shipping.

                      last edited by 17 Apr 2025, 10:33 A 1 Reply Last reply 17 Apr 2025, 10:57 Reply Quote 0
                      • J
                        John Galt
                        啓蒙家
                        Joined: 5 Sept 2021

                        @Alex No issues logging in - the new site looks great. The old site had my payment info saved for faster checkout. I don’t see a location in settings to look at this to see if that info came across with the migration. I don’t currently plan to place an order to test this out, but I could proceed and then cancel out after seeing the payment info and prior to proceeding with payment. However, do you know if this info transferred or if there’s a way for me to view or change this payment info in the settings? Possibly I’m just overlooking it. Thanks!

                        No one’s happiness but my own is in my power to achieve or to destroy.

                        last edited by 17 Apr 2025, 10:33 A 1 Reply Last reply 17 Apr 2025, 10:37 Reply Quote 0
                        • N
                          neph93
                          見習いボス
                          Joined: 18 Aug 2014

                          Not getting the password update email, and also not getting the generic reset email when using the «forgotten your password» function.

                          “Some of those that work forces
                          Are the same that burn crosses”

                          • Virginia Woolf
                          last edited by 17 Apr 2025, 10:34 A 1 Reply Last reply 17 Apr 2025, 10:39 Reply Quote 1
                          • A
                            AdamJ
                            IHUK Crew
                            @John Galt
                            Joined: 29 Jun 2017

                            @John-Galt We did not store any payment information on the old site in any capacity, for security reasons.

                            We have moved to a different payment system now so no details of any sensitive nature will have been transferred across. But when you come to make your next purchase, you can store them in the same way for future use

                            The devil is in the detail..

                            last edited by 17 Apr 2025, 10:37 P 1 Reply Last reply 17 Apr 2025, 10:39 Reply Quote 0
                            • M
                              MP
                              Raw and Unwashed
                              @AdamJ
                              Joined: 9 Apr 2012

                              @AdamJ

                              Thanks Adam, I got the 'Activate your Account' email, and successfully registered for new website.

                              Orders all seem to be there, going back to 2014 😀

                              Cheers
                              Matt

                              last edited by 17 Apr 2025, 10:37 1 Reply Last reply Reply Quote 0
                              • A
                                AdamJ
                                IHUK Crew
                                @neph93
                                Joined: 29 Jun 2017

                                @neph93 I have triggered yours manually now mate, check for me please

                                The devil is in the detail..

                                last edited by 17 Apr 2025, 10:39 N 1 Reply Last reply 17 Apr 2025, 11:12 Reply Quote 1
                                • P
                                  prpx
                                  Haraki san Expert
                                  @AdamJ
                                  Joined: 10 Nov 2021

                                  @AdamJ - my store account was on ironhearteu part of web, i cant login, cant get reset pwd

                                  last edited by 17 Apr 2025, 10:39 A 1 Reply Last reply 17 Apr 2025, 10:39 Reply Quote 0
                                  • A
                                    AdamJ
                                    IHUK Crew
                                    @prpx
                                    Joined: 29 Jun 2017

                                    @prpx It has been merged so now points to the same domain. Can you PM me the email address you used to login on the old site please?

                                    The devil is in the detail..

                                    last edited by 17 Apr 2025, 10:39 P 1 Reply Last reply 17 Apr 2025, 10:41 Reply Quote 0
                                    • P
                                      prpx
                                      Haraki san Expert
                                      @AdamJ
                                      Joined: 10 Nov 2021

                                      @AdamJ - done 👍

                                      last edited by 17 Apr 2025, 10:41 1 Reply Last reply Reply Quote 1
                                      • D
                                        DeeDee85
                                        啓蒙家
                                        Joined: 5 Jun 2023

                                        The only thing I’m struggling with is accessing my loyalty discount codes? I never saved what it was as it was easily added to orders on the old site. Is there a way to find out what it is? Think I did have a couple of uses left

                                        last edited by 17 Apr 2025, 10:43 A 1 Reply Last reply 17 Apr 2025, 10:46 Reply Quote 0
                                        • A
                                          ARNC
                                          啓蒙家
                                          Joined: 13 Dec 2020

                                          Same as MP - activation email arrived just now and the process was smooth.

                                          I’m sure there’ll be some trouble shooting over the next few days, but the new site looks great and I’ll test the new checkout soon enough!

                                          “Every day that you survive you get a free sunset“

                                          last edited by 17 Apr 2025, 10:43 1 Reply Last reply Reply Quote 0
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