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    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • northsouthdenimguyN
      northsouthdenimguy
      Haraki san Expert
      Joined:

      Getting an error when I go to do the snap upgrade.

      IMG_4797.png
      IMG_4796.png

      Instagram @northsouthdenimguy

      last edited by AdamJA 2 Replies Last reply Reply Quote 1
      • AdamJA
        AdamJ
        IHUK Crew
        @northsouthdenimguy
        Joined:

        @northsouthdenimguy Sorry about that, we're investigating now

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 0
        • AdamJA
          AdamJ
          IHUK Crew
          Joined:

          @SKT thanks for the info, can you DM me a screenshot if possible of what you're seeing? I have tested on Mac and iPhone with DDG browser and can see it as expected:

          Screenshot 2025-04-25 at 08.38.10.png

          IMG_2453.jpg

          The devil is in the detail..

          last edited by 1 Reply Last reply Reply Quote 2
          • AdamJA
            AdamJ
            IHUK Crew
            @northsouthdenimguy
            Joined:

            @northsouthdenimguy fixed thanks for reporting mate

            The devil is in the detail..

            last edited by northsouthdenimguyN 1 Reply Last reply Reply Quote 1
            • northsouthdenimguyN
              northsouthdenimguy
              Haraki san Expert
              @AdamJ
              Joined:

              @AdamJ

              Thanks! Now good on my end.

              Instagram @northsouthdenimguy

              last edited by 1 Reply Last reply Reply Quote 0
              • goosehdG
                goosehd
                Mod Squad
                Joined:

                Just want to do a shout out about how well this new platform seems to be working from my perspective.

                When I was in Minnesota working at the veterinary hospital, we had a team of 20-30 people testing out new software that connected just about every aspect of daily activities from billing, medical records, lab results, etc. This software was used at multiple schools and each had their own testing teams to identify potential faults and issues.

                No matter how hard we tried, things always slipped through the cracks and in some cases we had to roll back to previous iterations to work out bugs.

                From what I see, this software rollout would be a huge success! You guys did an outstanding job!!

                Thank you for doing what you do 🙂

                "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

                last edited by goosehd AdamJA 1 Reply Last reply Reply Quote 9
                • AdamJA
                  AdamJ
                  IHUK Crew
                  @goosehd
                  Joined:

                  @goosehd thank you Dennis

                  The devil is in the detail..

                  last edited by 1 Reply Last reply Reply Quote 2
                  • Daniel SanD
                    Daniel San
                    見習いボス
                    Joined:

                    @AdamJ
                    is it possible that the relove request isn’t working? Did a request 2 or 3 days ago and nothing happened so far !?

                    last edited by AdamJA 1 Reply Last reply Reply Quote 0
                    • AdamJA
                      AdamJ
                      IHUK Crew
                      @Daniel San
                      Joined:

                      @Daniel-San let me check it out mate

                      The devil is in the detail..

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        @Daniel-San Ross replied to your request a few days ago. Looking at it, we have this message:

                        Screenshot 2025-04-26 at 10.54.50.png

                        Have you had any successful communications from us in the last week or so?

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          Ah, no - I have worked it out. You put a typo in your email address on the form...

                          last edited by 1 Reply Last reply Reply Quote 0
                          • AlexA
                            Alex
                            IHUK Crew
                            Joined:

                            I have just replied to the response Ross sent you, and cced in your correct email address - please reply as normal to that @Daniel-San

                            last edited by Daniel SanD 1 Reply Last reply Reply Quote 0
                            • Daniel SanD
                              Daniel San
                              見習いボス
                              @Alex
                              Joined:

                              @Alex
                              thx Alex !!
                              sorry for the typo !! 🫣

                              last edited by Daniel San 1 Reply Last reply Reply Quote 0
                              • Tago MagoT
                                Tago Mago
                                Mod Squad
                                Joined:

                                https://ironheart.co.uk/collections/outlet/products/ihsh-337-od - second photo is of the work shirt

                                https://ironheart.co.uk/collections/outlet/products/ihsh-343-od - second photo is of the western

                                last edited by 1 Reply Last reply Reply Quote 0
                                • W
                                  will6er
                                  Joined:

                                  The Outlet doesn't let you filter on the type of item (jackets / jeans / etc). Maybe deliberate so we spot other things on the way and get tempted 🙂

                                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                  • neph93N
                                    neph93
                                    見習いボス
                                    Joined:

                                    Something odd on these four items:

                                    https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-gry?_pos=17&_fid=9dfeb538c&_ss=c&variant=49512958165258
                                    https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-gry?_pos=18&_fid=9dfeb538c&_ss=c&variant=49512958001418
                                    https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-wht?_pos=19&_fid=9dfeb538c&_ss=c&variant=49512957804810
                                    https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-wht?_pos=16&_fid=9dfeb538c&_ss=c&variant=49512957608202

                                    See main product description and sizing tables. Possibly a carry over from the old site, but wrong all the same.

                                    “Some of those that work forces
                                    Are the same that burn crosses”

                                    • Virginia Woolf
                                    last edited by AdamJA 2 Replies Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      @neph93
                                      Joined:

                                      @neph93 Thanks mate will take a look

                                      The devil is in the detail..

                                      last edited by 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @neph93
                                        Joined:

                                        @neph93 sorted

                                        The devil is in the detail..

                                        last edited by neph93N 1 Reply Last reply Reply Quote 0
                                        • AdamJA
                                          AdamJ
                                          IHUK Crew
                                          @will6er
                                          Joined:

                                          @will6er Thanks, we will take a further look at Outlet filters this week to see what the best UX is

                                          The devil is in the detail..

                                          last edited by 1 Reply Last reply Reply Quote 1
                                          • neph93N
                                            neph93
                                            見習いボス
                                            @AdamJ
                                            Joined:

                                            @AdamJ also her:

                                            https://ironheart.co.uk/collections/knits-sweats/products/iht-1600-wht?_pos=14&_fid=0d4c92e87&_ss=c&variant=49512790786314

                                            The sizes present in the wrong order.

                                            “Some of those that work forces
                                            Are the same that burn crosses”

                                            • Virginia Woolf
                                            last edited by AdamJA 1 Reply Last reply Reply Quote 0
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