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    Discover our "What Is?" section to learn more about denim!

    New Iron Heart Website - Live Now - Feedback and Bug Report Here Please!

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    • AdamJA
      AdamJ
      IHUK Crew
      @northsouthdenimguy
      Joined:

      @northsouthdenimguy Sorry about that, we're investigating now

      The devil is in the detail..

      last edited by 1 Reply Last reply Reply Quote 0
      • AdamJA
        AdamJ
        IHUK Crew
        Joined:

        @SKT thanks for the info, can you DM me a screenshot if possible of what you're seeing? I have tested on Mac and iPhone with DDG browser and can see it as expected:

        Screenshot 2025-04-25 at 08.38.10.png

        IMG_2453.jpg

        The devil is in the detail..

        last edited by 1 Reply Last reply Reply Quote 2
        • AdamJA
          AdamJ
          IHUK Crew
          @northsouthdenimguy
          Joined:

          @northsouthdenimguy fixed thanks for reporting mate

          The devil is in the detail..

          last edited by northsouthdenimguyN 1 Reply Last reply Reply Quote 1
          • northsouthdenimguyN
            northsouthdenimguy
            Haraki san Expert
            @AdamJ
            Joined:

            @AdamJ

            Thanks! Now good on my end.

            @selveldgesteps

            last edited by 1 Reply Last reply Reply Quote 0
            • goosehdG
              goosehd
              Mod Squad
              Joined:

              Just want to do a shout out about how well this new platform seems to be working from my perspective.

              When I was in Minnesota working at the veterinary hospital, we had a team of 20-30 people testing out new software that connected just about every aspect of daily activities from billing, medical records, lab results, etc. This software was used at multiple schools and each had their own testing teams to identify potential faults and issues.

              No matter how hard we tried, things always slipped through the cracks and in some cases we had to roll back to previous iterations to work out bugs.

              From what I see, this software rollout would be a huge success! You guys did an outstanding job!!

              Thank you for doing what you do 🙂

              "I don't give a shit what anyone else is doing, we will do what is best for us and our customers" - Giles P. :)

              last edited by goosehd AdamJA 1 Reply Last reply Reply Quote 9
              • AdamJA
                AdamJ
                IHUK Crew
                @goosehd
                Joined:

                @goosehd thank you Dennis

                The devil is in the detail..

                last edited by 1 Reply Last reply Reply Quote 2
                • Daniel SanD
                  Daniel San
                  見習いボス
                  Joined:

                  @AdamJ
                  is it possible that the relove request isn’t working? Did a request 2 or 3 days ago and nothing happened so far !?

                  last edited by AdamJA 1 Reply Last reply Reply Quote 0
                  • AdamJA
                    AdamJ
                    IHUK Crew
                    @Daniel San
                    Joined:

                    @Daniel-San let me check it out mate

                    The devil is in the detail..

                    last edited by 1 Reply Last reply Reply Quote 0
                    • AlexA
                      Alex
                      IHUK Crew
                      Joined:

                      @Daniel-San Ross replied to your request a few days ago. Looking at it, we have this message:

                      Screenshot 2025-04-26 at 10.54.50.png

                      Have you had any successful communications from us in the last week or so?

                      last edited by 1 Reply Last reply Reply Quote 0
                      • AlexA
                        Alex
                        IHUK Crew
                        Joined:

                        Ah, no - I have worked it out. You put a typo in your email address on the form...

                        last edited by 1 Reply Last reply Reply Quote 0
                        • AlexA
                          Alex
                          IHUK Crew
                          Joined:

                          I have just replied to the response Ross sent you, and cced in your correct email address - please reply as normal to that @Daniel-San

                          last edited by Daniel SanD 1 Reply Last reply Reply Quote 0
                          • Daniel SanD
                            Daniel San
                            見習いボス
                            @Alex
                            Joined:

                            @Alex
                            thx Alex !!
                            sorry for the typo !! 🫣

                            last edited by Daniel San 1 Reply Last reply Reply Quote 0
                            • Tago MagoT
                              Tago Mago
                              Mod Squad
                              Joined:

                              https://ironheart.co.uk/collections/outlet/products/ihsh-337-od - second photo is of the work shirt

                              https://ironheart.co.uk/collections/outlet/products/ihsh-343-od - second photo is of the western

                              last edited by 1 Reply Last reply Reply Quote 0
                              • W
                                will6er
                                Joined:

                                The Outlet doesn't let you filter on the type of item (jackets / jeans / etc). Maybe deliberate so we spot other things on the way and get tempted 🙂

                                last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                • neph93N
                                  neph93
                                  見習いボス
                                  Joined:

                                  Something odd on these four items:

                                  https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-gry?_pos=17&_fid=9dfeb538c&_ss=c&variant=49512958165258
                                  https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-gry?_pos=18&_fid=9dfeb538c&_ss=c&variant=49512958001418
                                  https://ironheart.co.uk/collections/knits-sweats/products/ihtb-12-wht?_pos=19&_fid=9dfeb538c&_ss=c&variant=49512957804810
                                  https://ironheart.co.uk/collections/knits-sweats/products/ihtb-05-wht?_pos=16&_fid=9dfeb538c&_ss=c&variant=49512957608202

                                  See main product description and sizing tables. Possibly a carry over from the old site, but wrong all the same.

                                  «Stevie Heighway on the wing!
                                  We had dreams, and songs to sing…»

                                  • Dame Vera Lynn
                                  last edited by AdamJA 2 Replies Last reply Reply Quote 0
                                  • AdamJA
                                    AdamJ
                                    IHUK Crew
                                    @neph93
                                    Joined:

                                    @neph93 Thanks mate will take a look

                                    The devil is in the detail..

                                    last edited by 1 Reply Last reply Reply Quote 0
                                    • AdamJA
                                      AdamJ
                                      IHUK Crew
                                      @neph93
                                      Joined:

                                      @neph93 sorted

                                      The devil is in the detail..

                                      last edited by neph93N 1 Reply Last reply Reply Quote 0
                                      • AdamJA
                                        AdamJ
                                        IHUK Crew
                                        @will6er
                                        Joined:

                                        @will6er Thanks, we will take a further look at Outlet filters this week to see what the best UX is

                                        The devil is in the detail..

                                        last edited by 1 Reply Last reply Reply Quote 1
                                        • neph93N
                                          neph93
                                          見習いボス
                                          @AdamJ
                                          Joined:

                                          @AdamJ also her:

                                          https://ironheart.co.uk/collections/knits-sweats/products/iht-1600-wht?_pos=14&_fid=0d4c92e87&_ss=c&variant=49512790786314

                                          The sizes present in the wrong order.

                                          «Stevie Heighway on the wing!
                                          We had dreams, and songs to sing…»

                                          • Dame Vera Lynn
                                          last edited by AdamJA 1 Reply Last reply Reply Quote 0
                                          • AdamJA
                                            AdamJ
                                            IHUK Crew
                                            @neph93
                                            Joined:

                                            @neph93 cheers mate

                                            The devil is in the detail..

                                            last edited by 1 Reply Last reply Reply Quote 0
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